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I immediately felt at home staying here! My room was very large with a cozy couch, filled with all the amenities, plenty of towels, extremely clean and A/C work fabulously during a hot summer night! Customer service was very friendly and inviting!!!
1 Thank Diane B
Response from Jay4244, Front Office Manager at Travelodge Suites Phoenix MesaResponded 1 week ago
Thank you so much for your five star review. So glad you felt cozy at are hotel. are aim is to give great custmer service and make you feel welcome. hope to see you again soon.
My mother came to town, and due to medical reasons, she has trouble getting around. Andy, the person who helped us, took notice of this and offered to help. Their handicap room was occupied, but he offered to ask the guest if he would mind...More
Response from Jay4244, Front Office Manager at Travelodge Suites Phoenix MesaResponded 3 weeks ago
Thank you for your five star. We are here to make your stay the best it can be. hope to see you again soon.
Room was very bare, only one washcloth, towels threadbare, pillows lumpy. Shower head was at shoulder height, very hard water, shower would not shut off completely. Accessories minimal, one flat plastic package of shampoo. Breakfast was coffee, orange juice, and some small muffins on the...More
Thank Eric H
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 8 June 2017
Dear Eric H,
We strongly apologize for not meeting your standards on your stay here with us. Unfortunatly it seems like you were put in a room that was not renovated yet. We would love for you to come back again and check out our...More
I was impressed with the friendliness of the staff, cleanliness of the establishment, and the great customer service. Feels like i made a friend with the owner who was especially concerned with the comfort and happiness of their customers.More
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Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 23 May 2017
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable...More
DO NOT BOOK LODGING HERE!!!
My wife and booked a room online for one night here for the night of March 13th. On arrival and check in we were offered room #121. When we inspected the room we found the floor dirty and a chunk...More
1 Thank Warren M
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 15 June 2017
Dear Warren M,
We apologize for your experience. Having a clean room is a must and having a dirty room is not acceptable. This is not the norm for us and we did go over this with our new housekeepers to make sure it does...More
US$ 39 - US$ 234 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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