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Holiday Inn Phoenix - Mesa/Chandler

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Holiday Inn Phoenix - Mesa\/Chandler
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253 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Phoenix - Mesa/Chandler
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Showing 246: English reviews
Chatham, New York, United States
Reviewed 30 May 2016

This place was completely satisfactory. We got a very good deal and it was a good location for us as we were in town for a graduation at a local high school and near Gilbert and other charming little main drags. Lobby was a little musty but the room was spacious, ac functional and not *too* loud, bathroom was clean...

Thank morgand261
Irvine, California
Reviewed 27 April 2016 via mobile

I have stayed here many times for business. Service is always good. It's nice to have a restaurant and bar in the hotel. The pool area is nice. Property is beginning to show its age. If your tall I recommend you ask for a room in the main tower and not the suites. Showers in the suites are definitely not...

Thank HDFireTrip
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear HDFireTrip, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and and nice rooms. Your comments regarding the need to update the hotel have been taken into consideration. I am...

Phoenix, Arizona
Reviewed 15 April 2016 via mobile

Stayed here for two nights. Check in was good and smooth with no trouble, the issues were all with the property. The property is an older property that hasn't been really kept up very well. The shower was off and in need of repair as well as much of the ceilings tiles in the hallway. The room was clean however...

Thank Superevangelist
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear Superevangelist, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in experience, room cleanliness and the bed. However, we’re sorry we fell below your expectation regarding the shower condition. We will address these concerns. We take all reviews positive...

Reviewed 10 April 2016

I was traveling with my family - my son had a baseball tournament. We had a late check in - there were two young men helping at the front desk that were nice enough. Unfortunately they did not give us any coupons for breakfast (we didn't realize our room came with the breakfast until the day before we left). For...

3Thank Geneva M
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear Geneva M, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the less than satisfactory level of service you received from our front desk staff. We also regret the issues you had with our rooms and at our pool. Your feedback is troubling and will surely be...

Salt Lake City, Utah
Reviewed 8 April 2016

Close to freeway access. I really enjoy staying at this hotel. Yes, it is an older property but this is good value for the money paid and I have stayed here many times and always found the rooms to be clean and comfortable. Front desk very helpful I had a question about my reservation dates and the manager, Jeff, jumped...

Thank Paul S
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

I'm glad that we were able to get everything straightened out with your reservation & I hoe that you enjoyed your stay with us.

Columbus, Ohio
Reviewed 24 March 2016

The room was fine - dated but generally okay. My AC wasn't working and it was such a hassle - it took 3 or 4 calls to the front desk to get someone to look at it (3 calls to get the evening maintenance person there - he couldn't fix it and then I had to call again in the...

1Thank HollyfromColumbus
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear HollyfromColumbus, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by our air-conditioning system and for falling short of your expectations regarding our staff. We also regret the issues you had at our bathroom and with your reservation. We give the utmost importance to...

Pella, Iowa
Reviewed 19 March 2016

Dated hotel needs upgraded, I was on business travel and stayed 5 days but could rarely get connected to the internet, the front desk said this happens when the hotel is busy, a colleague was staying at the La Quinta and went over there and got on in their lobby with no problem

Thank jeff f
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

I'm understand how frustrating it can not being able to use the internet while trying to get your work done. We have a great relationship with business travelers & that is why we are currently having our entire Internet system upgraded.

Houston, Texas
Reviewed 13 March 2016 via mobile

Convenient location, good size suite, reasonable rates, and a friendly, helpful staff. The suites are in a separate building in back of the main hotel with awkward access and only one elevator. The room was not ready when promised, but not a very long wait. The A/C was noisey. This having been said, the pluses do outweigh the negatives and...

Thank stulevin
Reviewed 6 March 2016 via mobile

We just spent a night a this hotel. The hotel is pretty dated. The room was kind of clean. We stayed in a suite. Our bed was clean but the pull out bed was not. We had to request new bedding for that. I was. Not a horrible experience but I just thought it would be better. The hotel is...

1Thank Muchara
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Thank you for staying with us on your recent trip to Mesa AZ. We appreciate your feedback & we do hope you stay with us again.

Reviewed 24 February 2016

it was close to every thing in walking distance,rooms very clean,buffett breakfast good.dinners brill. great value for money all staff great and so helpful. only thing-our fridge was on its last legs so loud we had to switch off at night!! and the wifi was not available in our room at first,and couldnt ring out for international calls.loved the beds...

Thank linda k
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Linda thank you for blessing us with your presence during your stay. It was truly a delight spending time with you.

134 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the city's best kept secret, the newly renovated Holiday Inn Hotel & Suites-Mesa, Arizona. Ideally situated off US Highway 60, your stay with us will put you directly in the backyard of both Phoenix and Scottsdale. In addition, you'll find yourself simply a stone's throw away from Tempe, Gilbert and Chandler, via either Interstate 10, State Highway 101 or 202.Our neighbors include Boeing, General Dynamics, Caterpillar, Intel, Siemens, Motorola, Empire Southwest, P&H Minepro, Esurance and General Motors, making us the business traveler's hotel of choice! Take advantage of area attractions, such as: Hohokam Stadium (home to the Chicago Cubs Training Camp), Arizona Museum of Natural History and the Mormon Temple.Here for a leisurely vacation? Las Sendas, The Legacy and Ocotillo are just a few of Mesa's premiere golf courses. Shop til you drop, at Fiesta Mall or Mesa Riverwalk. Take in dinner or a show at Rockin R Ranch, Broadway Palms Dinner Theater or downtown Mesa's very own Mesa Arts Center.No matter how you choose to spend your day, you can 'rest assured' the newly renovated Holiday Inn Hotel & Suites is the place you'll want to return to, each evening. Take a dip in Mesa's largest outdoor pool with waterfall. Enjoy American and Asian/Mexican Fusion cuisine, in Redstone Grill or dive into one of our espresso-colored Thomasville Furniture chairs and indulge in a cocktail of your choice. Make it Mesa-make it Holiday Inn Hotel & Suites! ... more   less 

Additional Information about Holiday Inn Phoenix - Mesa/Chandler

Address: 1600 S Country Club Dr, Mesa, AZ 85210-6002
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 8,156 - ₹ 17,315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Phoenix - Mesa/Chandler 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Holiday Inn Phoenix - Mesa/Chandler Hotel Mesa
Holiday Inn Mesa
Mesa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Phoenix - Mesa/Chandler staff and other travellers.
3 questions
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Chicago, Illinois
over a year ago
New Port Richey, Florida
over a year ago

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Questions? Get answers from Holiday Inn Phoenix - Mesa/Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room away from the highway, front of hotel or the pool”
 of 5 bubbles Mountain_Momma3, 3 Jan 2017 | Read review
“Rooms away from the pool are quieter. Screaming kids at 8 AM.”
 of 5 bubbles 372douglasw, 30 Nov 2016 | Read review
“We liked the second floor views overlooking the pool but you get the noise that goes with it.”
  • This was the view and exterior area of one of the rooms.
 of 5 bubbles stephaniewD5330KH, 7 Oct 2016 | Read review
“Ask for a room not facing the evening sun.”
 of 5 bubbles GREENCHILEcam, 27 Jun 2016 | Read review
“Service was not consistent”
 of 5 bubbles GenevaM_12, 9 Apr 2016 | Read review
5 of 5