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Holiday Inn Phoenix - Mesa/Chandler

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Traveller (51)
Room & Suite (35)
Dining (11)
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Overview
  • Excellent22%
  • Very good34%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“great pool”(8 reviews)
“breakfast buffet”(10 reviews)
“business trip”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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All reviewsgreat poolbreakfast buffetbusiness tripbiscuits and gravypool area isupon checkthe room was nicemini fridgewafflesdeskdryerhighwaypets
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101 - 105 of 271 reviews
Reviewed 19 April 2015

The lobby is very nice and the pool is beautiful. Which is probably the best part of this hotel. Everything else about this place is very old and outdated. Holiday Inn should be embarrassed to have there name on the outside of this hotel. Enough...More

Thank LONEMOON79
Response from Iris M, General Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 20 April 2015

Thank you for taking the time to post your review, and for sharing your feedback with us. We appreciate your comments regarding your recent stay with us, and we do apologize that we did not meet your expectations. Thank you for your candid feedback, and...More

Reviewed 16 April 2015

On Bike Race Website Holiday Inn Suites advertised $109 which is highway robbery with this echo chamber of highway sounds from every room. They also claimed a free breakfast. Upon arrival it took over 45 minutes to be checked in. The motel was run down...More

Thank James J
Response from Iris M, General Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 24 April 2015

Thank you very much for your feedback . I'm very sorry that you did not enjoy your stay with us. On behalf of our team here at the Holiday Inn I would like to apologize for he inconveniences that you described. Our management team will...More

Reviewed 11 April 2015

This hotel is one to avoid. The rooms are supposed to be non-smoking but it is clear they don't enforce the rules and the ventilation system funneled smoke from adjoining rooms into ou room throughout the night. Also, there is no non-smoking area around the...More

Thank MP-LAP
Response from Iris M, General Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 14 April 2015

We would like to apologize for the inconveniences you described. Our management team will be looking into these concerns internally and I'm confident that these items will be rectified. We hope to get another opportunity to meet your traveling needs during your next trip to...More

Reviewed 6 April 2015 via mobile

Check in was a bit slow but staff was friendly. Our room was large and had a refrigerator. The bed was fairly comfortable and had all non-feather pillows. There were power outlets on each side of the bed (thank you!)--great for charging phones at bedside....More

Thank RoadWrangler
Response from Iris M, General Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 14 April 2015

We thank you for your comments, and we are sorry for the inconvenience that you may have experienced due to internet service. We sincerely apologize and hope that you will give us the opportunity to better serve you in the future. Thank you for choosing...More

Reviewed 29 March 2015

Property nicely maintained. Close to restaurants and stores. Near highways great access to any part of Phoenix and surrounding suburbs. Room was comfortable. Rooms could use a remodel to be competitive. But was very clean.

Thank Alejandria R
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 99 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (35)
Dining (11)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
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kriscrrll
25 February 2016|
AnswerShow all 7 answers
Response from Jack C | Reviewed this property |
No it does not offer any kind of service to the airport.
1
Vote
nanberger721
27 September 2015|
AnswerShow all 3 answers
Response from Joost B | Property representative |
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
0
Votes
Ashley S
1 July 2015|
AnswerShow all 3 answers
Response from Iris M | Property representative |
We don't. Due to Arizona liquor license law. Thank you.
0
Votes
Room Tips
"Be very specific about room requests, they seem to make mistakes often."
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"staff was very helpful"
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"I recommend get a west-facing room to avoid the loud streets."
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"Request a room overlooking the pool & spa."
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