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Hilton Phoenix/ Mesa

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#7 of 57 Hotels in Mesa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phoenix\/ Mesa
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970 Reviews from our TripAdvisor Community

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Showing 952: English reviews
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Fort Worth, Texas
Reviewed yesterday NEW

The food in the executive lounge in the evening and morning was very good. Not a large selection but typical for this kind of lounge area. We did not get the name of the woman working there in the evening but she was very good to us. The staff members at the registration desk were all pleasant to deal with...

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Helpful?
Thank Monte David Z
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I was highly impressed by this location. The rooms were up to date, with really really comfortable beds. My room was facing the highway but the sound proofing was pretty good and the HVAC unit provides a very comfortable low ambient noise. Really great night's sleep here!

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Helpful?
Thank Geoeater
About Hotel's Favourite Review
Management response:

Dear Geoeater, Thank you for staying at The Hilton Phoenix/Mesa. We know how valuable and precious your time is and we truly appreciate your willingness to share your experience. We were delighted to learn that you enjoyed your visit. It would be our honor to welcome you again! Kind Regards, General Manager

Reviewed yesterday NEW

This was our third stay at this hotel, and I can say up front that I will consider staying here again next year. However, this visit had some real issues that may put that to the test. PROs: - Good location for the things we like to do when in Mesa. - Good Bfast buffet with an excellent serving staff...

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Helpful?
Thank john k
Chicago, Illinois
Reviewed 2 days ago NEW

We had 2 rooms during our 4-night stay. One was an ADA room on the 2nd floor, which is excellent and well thought out for someone using a wheelchair or other ambulatory equipment. The doorways were wide, roll-in shower with fold-down bench, two sinks, (one open under for wheelchair accommodations), hand-held showerhead! The room itself was very spacious and easy...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 312trish
Dublin, California
Reviewed 3 days ago NEW

Our sheets were not changed for four days and our floors were filthy in the kitchen and bathroom area. The management was filled with denial as to why these things took place and they did not take any ownership.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J3726WUmiam
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

J3726WUmiam, Thank you for staying with us at our hotel. We appreciate your candid review of our property. I am very sorry you felt management did not take ownership in this case. Again, thank you for taking the time to share your experience as we will use your comments and share with our staff so this does not happen again....

Eagle River, United States
Reviewed 6 days ago NEW

Very nice hotel with a great pool---95 degree temps warranted for a lot of time in the water. The location is good, with shopping and restaurants near by. The room was spacious with a very comfortable bed and amazing TVs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rob E
Grapevine, Texas
Reviewed 6 days ago NEW

This hotel is nicely located, and is fairly up to date. Actually the atrium of the hotel looks like that of an Embassy Suites. We found the service was generally great, and our room was suitable and efficient. The staff of the hotel were very good and generally responsive. Actually I wanted to provide five stars for our stay, but...

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Helpful?
Thank Jerry H
Reviewed 1 week ago

The breakfast buffet was consistent over the 5 days we stayed there. Absolutely delicious. My favorite was the apple muffin. And the staff was great. The A/C in the room worked fine. The beds were comfy. The pool was great. The sitting area by the pool with the misting spray was perfect. They started to serve breakfast earlier than usual...

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Helpful?
Thank Estelle A
Management response:

Dear Estelle A, Thank you so much for your 5 out of 5 review! I am so glad you enjoyed your stay with us. I will share your comments to our management team to let them know how all their hard work to make sure the baseball tournament had a perfect stay with us is being well appreciated! I hope...

Reviewed 1 week ago

Good place to stay. Close to freeway for easy access to many places around the area. Close to several food locations including restaurants and fast food. Including in in out and red lobster are some of the food locations less than 5 minutes away.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R621VXmariav
Management response:

Dear R621VXmariav, Thanks for taking the time to share your experience at the Hilton Phoenix/Mesa. We are glad you enjoy your stay with is and we hope to see you back in the future! have a lovely day! Kind Regards, General Manager

La Jolla, CA
Reviewed 1 week ago via mobile

This is an older Hilton property that on the surface appears to be decently maintained. The fitness center is brand new and my room had a fairly modern bathroom. However, the AC in the room (a "central" AC type unit, not the below the window type) sounded like I had a diesel truck idling next to my bed all night....

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Helpful?
Thank TXTBOOK
Management response:

Dear TXTBOOK, Please accept our sincere apologies for the issues you encountered with the air conditioning unit in your guest room. We are truly sorry that you were inconvenienced by this issue and that your stay was impacted. We are currently working on improvements to the property. We renovated the fitness center and we are still working on the rooms....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 7,757 - ₹ 23,729 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor Excutive”
 of 5 bubbles benoitll, 21 Mar 2017 | Read review
“there is some lobby noise. Higher up and away from the center may reduce it. I did not find it a problem at all,”
 of 5 bubbles GaryP440, 14 Feb 2017 | Read review
“Good views from the 4th floor up.”
 of 5 bubbles 635derekg, 3 Feb 2017 | Read review
“As for a room AWAY from the freeway.”
 of 5 bubbles Sarakay53, 14 Jan 2017 | Read review
“west side to watch the sun set”
 of 5 bubbles 205rayg, 2 Jan 2017 | Read review
5 of 5