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Hilton Phoenix/ Mesa

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#6 of 57 Hotels in Mesa
Certificate of Excellence
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Hilton Phoenix\/ Mesa
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947 Reviews from our TripAdvisor Community

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Showing 929: English reviews
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Omaha, Nebraska
Reviewed yesterday NEWvia mobile

First, I have stayed at numerous Hiltons, this one did not measure up. There is nothing inherently wrong with the hotel, just not the same feel I am accustomed to for a Hilton. It has age and it shows in the rooms. Second, as indicated, my wife accompanied me on this trip. The hotel's website mentions the Fiesta mall, which...

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Helpful?
Thank Tom B
Tonganoxie, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 20 January 2017 via mobile

Went for a conference and the hotel staff were great, they were super friendly and helpful. Rooms were very nice and clean, beds were comfy, couldn't hear any outside noise. Lounge is nice and bartenders were fun. The food for the conference was good. I would stay here again.

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Helpful?
Thank Kathy C
About Hotel's Favourite Review
Management response:

Dear Kathy C, Thank you so much for your 5 out of 5 review! I am so glad you enjoyed our guest rooms and our public space. I hope that you will come back and visit us again soon!

Northallerton, United Kingdom
Reviewed yesterday NEWvia mobile

I've stayed here many times over the years & now that the rooms have had a long overdue facelift, it's even better than it was before.... The staff are super friendly & helpful, especially Terrence who runs the Atrium bar-what a star! Nothing is ever too much & when it's busy this guy moves like lightening serving everyone with a...

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Thank Nicholas D
Gig Harbor, Washington
Reviewed 2 days ago NEW

Best hotel I've ever stayed at in Mesa, AZ. Excellent service and wonderful accommodations. Room was very comfortable. Breakfast had a wide array of foods to choose from all excellent quality. I would highly recommend this hotel to anyone traveling through AZ.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 407kennethu
Mescalero, United States
Reviewed 4 days ago NEW

I will not stay here, personnel not willing to assist you with direction or places near facility. Experience was poor for a Hilton facility, front desk kept passing the buck to someone else and not their job. Parking location is bad had to walk too and from entrance and worse for those who are disable. No bellmen services always busy...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leomab2017
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

leomab2017, Thank you for taking the time to review your recent visit to the Hilton Mesa Phoenix. I am very disappointed to read that our service was non existent and effected your experience at our hotel. Please know that our service is one of our best attributes and is shared in many of our reviews we receive. However in this...

Rochester, United States
Reviewed 4 days ago NEW

Hotel was in a great location, close to Tempe, Phoenix, and to airport. Easy to get to via expressways. Very clean hotel with nice/attentive staff. Would stay again. Use of the Executive Lounge was a plus. Wish I could have checked out the pool and hot tub - maybe next time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa S
Management response:

Dear Lisa S, Thank you for taking the time to share your recent experience at the Hilton Phoenix/Mesa. We greatly appreciate the feedback and we are so glad to hear you had a great stay with us. Come back to enjoy our pool, visit us again soon!! Kind Regards, General Manager

Kansas City, United States
Reviewed 5 days ago NEW

Great stay with friendly staff. Stayed here for a conference and had great food. Room overlooked the golf course and got to spend some quality time relaxing after the conference by the pool. Room was quiet and dark and I slept without any trouble. The shuttle driver was very nice and willing to take you to a restaurant or store...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O2010MXjoer
Management response:

Dear O2010MXjoer, We appreciate you for taking the time to share your recent experience at the Hilton Phoenix/Mesa. We are so glad to hear you had a great stay with us. Come back and visit us again soon! Kind Regards, General Manager

Chicago, Illinois
Reviewed 6 days ago NEW

The service we received while staying was great, which is the most important part of any hotel, so they should be proud of that. However, beyond that, we had some issues that made for a mediocre visit. I stayed in room 624 and could hear traffic all night long.This probably wouldn't have been an issue on another side of the...

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Thank ODM84
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

ODM84, Thank you for taking the time to review your recent visit to the Hilton Mesa Phoenix. I was so glad to read that you loved our service. Please know that the room you stayed in does face Interstate 60. These rooms do have French doors and have a thicker glass window. These windows will be addressed in our phase...

Olney, Illinois
Reviewed 1 week ago

We had business meetings in the area and needed 12 rooms. The amenities were great and the location was central for the East Valley. The Breakfast Buffet is great and the staff were very attentive. Overall a very good stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Daniel E
Management response:

Dear Daniel E, Thank you so much for the review and for staying with us! We hope to see you back in the future! have a lovely day! Kind Regards, General Manager

Phoenix, Arizona
Reviewed 1 week ago

I used the hotel for a football coaching clinic. During check in they had free M&M's. The hotel is clean and it is also near places to eat like In and out and other food establishments. This hotel does well for business trips.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 327jeremiahs
Management response:

Dear 327jeremiahs, Thank you for staying at The Hilton Phoenix/Mesa. We know how valuable your time is and we appreciate your willingness to share your experience. We were delighted to learn that you enjoyed your visit. It would be our honor to welcome you again! Kind Regads, General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 8,892 - ₹ 22,998 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is some lobby noise. Higher up and away from the center may reduce it. I did not find it a problem at all,”
 of 5 bubbles GaryP440, 14 Feb 2017 | Read review
“Good views from the 4th floor up.”
 of 5 bubbles 635derekg, 3 Feb 2017 | Read review
“As for a room AWAY from the freeway.”
 of 5 bubbles Sarakay53, 14 Jan 2017 | Read review
“west side to watch the sun set”
 of 5 bubbles 205rayg, 2 Jan 2017 | Read review
“Ask for a room facing the golf course.”
 of 5 bubbles RJDover, 27 Oct 2016 | Read review
5 of 5