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Location was right off Freeway. It was clean and comfortable. For the price it was excellent. I pricelined and it was under $40 a night. Breakfast was not at all enough to feed family. Didn't have a blow dryer and that was my only complaint.
An absolute pig sty. Ryan at the front desk is the only positive I can give kudos to. He managed to respond to our reservation cluster ........!
Dirty, disgusting place I have ever stayed.
Their website states: "Fully equipped kitchen with refrigerator, stovetop, microwave, coffee...More
I hate Extended Stays. I really despise them. I stayed at a terrible one in California, so I knew not to go back. So why did I go back this time? It is because Arizona right now is crowded with old people going to baseball...More
The housekeeping does not do their job, they came into our room with no notice in a non-emergency situation and the maintnence says he will be back to fix something but does not come back. I think the housekeeping was trying to steal. An AWFUL...More
1 Thank Brent Q
Response from Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa - WestResponded 8 December 2015
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the service issues you experienced. To uphold our company’s high standards, I will use your comments as a training to coach our staff on the...More
I'd like to give a better review. I got a reasonably priced room when I needed it. But there were just so many issues. I booked a month in advance, but there were no clean rooms when I arrived. I requested a non-smoking room and...More
Response from Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa - WestResponded 3 November 2015
Thank you for taking the time to review our property. The situations you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will review our cleaning and room inspection procedures with our staff to ensure our property meets...More
US$ 60 - US$ 92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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