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Best Western Legacy Inn & Suites

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412 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Legacy Inn & Suites
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Showing 409: English reviews
Gilbert
Reviewed 18 November 2016

numerous problems in a number of the rooms we booked for a wedding no hot water staff was very rude when differant family members were making reservations one family member was actually hung up on because the person at the desk said he was to busy

Review collected in partnership with Best Western
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Helpful?
Thank Salvatore D
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello Salvatore, I apologize for your poor experience during your stay. I have brought your comments to the attention of the General Manager so she can discuss this with the staff. I hope that if you are in the area again, you will give us another chance to make it right. Kristina Haney Sales Manager

Omaha, Nebraska
Reviewed 13 November 2016

This hotel is ok, good value, located close to airport. But at night we turned air conditioning on and were greeted with smell of cow manure. Went outside and about gagged at smell in air. Not sure what is nearby, but not pleasant place to stay unless you are a cow.

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Helpful?
1Thank Selah419
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! I want to apologize on behalf of the hotel for the smell. Due to our location, the surrounding areas can smell like the local farms. We hope that you will give us another chance and that the smell does not ruin your stay. Kristina Haney Sales Manager

Springfield, Missouri
Reviewed 8 November 2016

Only minutes from the Mesa airport. Service at front desk, shuttle, breakfast all performed well with a smile. The room was comfortable and clean. A surprise was the complimentary meal provided a dinnertime. There isn't a restaurant within easy walking distance and we had turned in our rental car so this was a great convenience for us. Our night it...

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Helpful?
Thank lulu2810
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! Thank you for your kind words! We love that surprise meal for guests. Our cornbread and chili are a favorite for everyone that stays, so we're happy you got to enjoy it! We'll see you soon! Kristina Haney Sales Manager

Houston, United States
Reviewed 7 November 2016

Wonderful employees. Very clean and central location. Would stay at this hotel again. The breakfast was delicious. We were not concerned about our baggage while out of the hotel as housekeeping made us feel secure and safe.

Review collected in partnership with Best Western
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Helpful?
Thank Michael S
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Michael! Thank you for your kind words! It is so great to hear that you felt safe at our property and it was because of our incredible staff! We can't wait to see you again! Kristina Haney Sales Manager

Reviewed 27 October 2016

Very good hotel to stay at. Front desk were friendly and helpful. Housekeeping was amazing the rooms were great and nice and big. Would stay again. The manger was amazing and answered all of my questions that i had. Housekeeping staff were very friendly and cleaned my room very well.

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Helpful?
Thank jennifer c
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Jennifer! Thank you so much for your kind words! We love hearing our guests had a great stay AND were able to interact with our amazing staff. We can't wait to see you again! Kristina Haney Sales Manager

Columbia, California
Reviewed 24 October 2016

Really! Free Dinner! Not very elegant but a nice touch if you arrive and just want to chill in the Bar or Room. Sloppy Joe's that night. A short drive from Appleby's etc. Includes a complimentary beer or wine, too. Great rates that night, A free shuttle to airport. I will be back!

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Helpful?
Thank travelinman_CA
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind words! Free dinner is always great, especially after a long day of travelling. We hope to see you back soon! Kristina Haney Sales Manager

Las Vegas, Nevada
Reviewed 12 October 2016

Really a nice, comfortable, and clean place. Staff was super accommodating and friendly. Rooms were good size and well kept. Pool is smaller and located in the back. Bar area had nice TV's and was a cool place to hang out as a group. Only negative was the wonderful smell of manure outside...wow...pretty strong. Who doesn't enjoy the scent of...

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Helpful?
Thank Dugfun1
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your response! I'm glad you were able to enjoy the lounge and pool area with your group! I apologize for the local manure smell. We're located in a former farm area, so sometimes the wind changes just enough and guests are greeted with the odor. We'd love to see you back again! Kristina Haney Sales Manager

minneapolis, United States
Reviewed 10 October 2016

Our stay at this hotel in Mesa was really lovely. The employees were all extremely helpful and pleasant. They offered both free full breakfasts but also free dinner plates and one free drink at happy hour at the bar. The room was most welcoming with nice decor and a comfortable bed. Quiet and wonderful to stay at.

Review collected in partnership with Best Western
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Helpful?
Thank Michael F
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Michael, Thank you for your kind words! We are glad you got to experience our amazing amenities and interact with our even more amazing staff. We hope to see you back soon! Kristina Haney Sales Manager

FISHERS
Reviewed 9 October 2016

We were visiting a relative in the area and she said she heard it was a nice place to stay. It not only was nice, it was great. At check in we were offered two drink tickets and two meal tickets. The clerk explained they offered a light meal. It was a hamburger and potato salad and both were good....

Review collected in partnership with Best Western
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Helpful?
Thank Diane P
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Diane, Thank you so much for staying with us! We love that our dinner can be so convenient for travelers that just want to relax when they arrive. I apologize for the pool water, but hope that the next time you arrive you can enjoy that amenity! Hope to see you soon! Kristina Haney Sales Manager

Layton, United States
Reviewed 25 September 2016

I have stayed at the Best Western Legacy Inn for the past two years at least once a month. I have chosen other hotels to stay at in the area and have regretted it. The staff, cleanliness,swim pool and hot tub are top notch.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas D
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thomas, Thank you for your kind words! We're glad you have made the Legacy Inn your home away from home. Thank you for your continued patronage and we'll see you soon! Kristina Haney Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 9,961 - ₹ 14,775 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Legacy Inn & Suites staff and other travellers.
8 questions
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Lyons, Oregon
over a year ago
Bozeman, Montana, United States
over a year ago
Morden, Manitoba, Canada
over a year ago

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Questions? Get answers from Best Western Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on bottom floor at the back.”
 of 5 bubbles johannesa866, 14 Feb 2017 | Read review
“Room in back not near road.”
 of 5 bubbles stalco495, 13 Feb 2017 | Read review
“Make sure your not next to a dairy.”
 of 5 bubbles radbob, 2 Feb 2017 | Read review
“3 floors, all seemed pretty quiet. Elevators centrally located.”
 of 5 bubbles Dugfun1, 12 Oct 2016 | Read review
“very nice place to stay”
 of 5 bubbles MikeG_82272, 24 Aug 2016 | Read review
5 of 5