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All reviews rooftop pool great hotel the bus top floor outstanding staff taxi stand hotel is located highly recommend this hotel stayed at this hotel for nights rooms are large comfortable stay breakfast was excellent tour company buenos aires shower head both sides stayed longer
Having walked into, and out of Puearto Iguazu, ( keep going there is a town with some nice bars ) we decided to eat here on the way back to our hotel. The man who served us was top notch, we ate Chorizo steak and...More
Response from Adrian P, Director General at Grand Crucero Iguazu HotelResponded 21 June 2018
We are happy to know that the time you spent with us enjoyed it to the fullest and enjoying the great amenities and services that we can only offer at GRAND CRUCERO IGUAZU HOTEL.
On behalf of our team, I would like to...More
We tried the special offer of 25/min jacuzzi and 25/min massage. Norma attended us and gave great massages. We enjoyed the candles and aromas and the atmosphere, very relaxing. Definitely worth it for us who live in a stressful city to come here and unwind.More
Thank Benjamin D
Response from Adrian P, Director General at Grand Crucero Iguazu HotelResponded 23 May 2018
Dear Benjamin D
I would like to begin by thanking you for the time you took in sharing your most recent experience at the GRAND CRUCERO IGUAZU HOTEL.
We are happy to have been able to fill your holiday with good memories thanks to the...More
We are really surprised at the other reviews - please give Grand Crucero Hotel a miss - dirty, old, with very poor service. The rooms are dated and frankly dirty, as are the bathrooms. The breakfast was truly sparse - difficult to find anything to...More
2 Thank Travel715
Response from Adrian P, Director General at Grand Crucero Iguazu HotelResponded 19 April 2018
First and foremost, please accept our sincere apologies for not being able to fulfill your expectations during your visit.
It is our deepest regret to read that you went through so many inconveniences during your stay; I assure you that the circumstances you described are...More
We stayed 3 nights at the Grand Crucero. The hotel is located about a 20 min bus ride from the falls (very cheap local bus just outside hotel). The staff are very friendly and could not do enough to help us. Our room was spacious...More
Response from Adrian P, Director General at Grand Crucero Iguazu HotelResponded 13 April 2018
Thank you vey much for taking the time to share with us, the comments of your fantastic stay with us at GRAND CRUCERO IGUAZU HOTEL, while enjoying of your vacation time.
We are delighted to know that you had a pleasant stay, with...More
Not a bad place the staff are helpful and friendly but lack experience or direction. It takes a long while to get served and you're never sure if you're going to get what you ordered. The hotel itself does a reasonable breakfast buffet and dinner...More
Thank Simon C
Response from Adrian P, Director General at Grand Crucero Iguazu HotelResponded 14 March 2018
Dear Simon C,
Thank you for choosing GRAND CRUCERO IGUAZU HOTEL as your host for recent vacation.
We are grateful to read about the excellent experience you during your stay. Thank you for mentioning how much you enjoyed your accommodation and food and drinks. Also,...More
Grand Crucero iguazu Hotel is situated in one of the prime locations of the destination, just a few meters away from the most important shopping centers, main attractions and recreational areas. We offer warmth, comfort and the best service to the travellers, so they can enjoy a surpassing stay at the Land of the Falls. Grand Crucero Iguazu Hotel is capable of accommodating over 220 passengers. Its 77 rooms and 4 suites are wide, comfortable and fully equipped with air conditioning and heating, LCD TV, minibar, IDD/NDD, Wi-fi internet, safe-deposit box, laundry service and room service. The Hotel also has two restaurants, lobby bar, capacious lounges and open spaces for events and conventions, swimming pool, pool bar, solarium, gym and its own tour agency to help you organize your itinerary and excursions.
Response from mcsc-squared | Reviewed this property |
The hotel has a Travel agency within the hotel itself. They helped make some of our taxi & park reservations; and while we didn’t go to Brazil they told us they would be able to book a taxi / tour to Brazil in case we were... More
The hotel has a Travel agency within the hotel itself. They helped make some of our taxi & park reservations; and while we didn’t go to Brazil they told us they would be able to book a taxi / tour to Brazil in case we were interested.
Response from anitarL8885WK | Reviewed this property |
Hi Karen, we made arrangements ahead of time to be picked up by a driver when we arrived in Buenos Aires (EZE), which is further out from BA than AEP. He was recommended to us by a friend of my sister here in the Los Angeles... More
Hi Karen, we made arrangements ahead of time to be picked up by a driver when we arrived in Buenos Aires (EZE), which is further out from BA than AEP. He was recommended to us by a friend of my sister here in the Los Angeles area of SoCal, and was a great choice! I'd give you his contact info but I don't think it's allowed by Tripadvisor. Returning from Iguazu to BA (AEP), we didn't plan far enough ahead to have him pick us up so we just took a taxi (I'm bilingual so it wasn't a big deal). Since you can track where you are in a taxi using the GPS on your cell phone (if you have int'l coverage), you should be fine in a taxi.