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Sheraton Iguazu Resort & Spa

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Sheraton Iguazu Resort & Spa
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2,802 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Iguazu Resort & Spa
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Showing 1,868: English reviews
Reviewed 1 week ago

First off the Iguazu Falls are absolutely one of the seven natural wonders of the world and the Sheraton Iguazu is by far THE place to stay should you choose to visit the falls. Pros: Location location location location - It really doesn't get any better. It's the only hotel in the park and as you'll read from others it...

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Helpful?
Thank Scott C
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

We are glad to know that you really enjoyed our fantastic location. I would like to take this time to apologize for the issues experienced during your stay, as well for the hotel condition, we are in process to start renovating our hotel. We look forward to hosting you again. Regards,

Reviewed 1 week ago via mobile

We stayed here for 2 nights while visiting Iguazu Falls with another couple. Pros: In the national park - great views from the terraces and pool area. Great pool with bar that you can get food and drinks at, reasonable priced. Spa on site. Restaurant is good - the buffet dinner is actually very good and also al la carte...

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Helpful?
1Thank Sarah S
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

We are sorry to hear about your recent stay at Sheraton Iguazu Resort & Spa. Please be assured Sheraton Iguazu strive to maintain the highest quality of customer service. I apologize if your experience has not been an example of this and would like to assure you it was the exception, and not the rule. It is nice to know...

Reviewed 1 week ago via mobile

Well locatated ,room a bit old . Inside of the national park, you don't need to pay the get Into the park. There is not many options like this one , if you are in the budget ,proberbly good to stay in town and taxi to the park. Doesn't cost much for taxi. We hired the taxi for the whole...

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Helpful?
Thank Dalinauckland
Louisville KY
Reviewed 1 week ago

This Sheraton Hotel is not fancy, but its is spotlessly clean and the staff is very accommodating and friendly. What sets it apart is the spectacular location! The grounds are literally carved out of the jungle, and the access to trails is wonderful. And I have to mention the monkeys! Keep your sliding door locked because they WILL sneak into...

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Helpful?
Thank BarganHunter2
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your nice review!! We are glad to know that you really enjoyed your stay with us. Looking forward to see you again. Best regards,

Harrogate, United Kingdom
Reviewed 1 week ago

The best about this is the location. The hotel itself has some drawbacks. If noise sensitive, avoid jungle view rooms close to hotel's generator. We had to move room due to the loud electricity generator. All jungle view are "back rooms" If you want fall views, specify. Our booking confirmation was not received by hotel and we remained at back...

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Thank Michael C
Reviewed 1 week ago

BLUF: This stay will cost you mucho dinero; HOWEVER, it is well worth it. You are literally staying inside the national park, within steps of the start of all the walking trails. Our room had a balcony that overlooked the falls themselves - it was amazing. The only reason I am not giving them 5 stars is because with all...

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Helpful?
Thank el_wandererer
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for you details about your recent stay with us. We would like to apologize for the inconveniences you had to encounter. We have taken due notice of your experience and we are working to improve our services. Hoping to see you again. Regards,

Montreal, Canada
Reviewed 2 weeks ago

If you are visiting the Falls from the Argentine side, the location of the Sheraton is outstanding. Great views, many walks, and comfortable rooms. The terrace bar is very good but the snacks and food is mediocre. Breakfast buffet is O.k. though. Nice pool.

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Helpful?
Thank Ron G
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

We are glad to know that you enjoyed our fantastic location and comfortable rooms and we apologize for the inconveniences at the bar. We have taken due notice of your experience and we are working for improvement. Best regards,

Jackson, Michigan
Reviewed 2 weeks ago via mobile

We've completed a two night stay at the Sheraton. I have mixed emotions/thoughts in an effort to be very fair: Positives: incredible location for one of the natural world wonders (our room view is phenomenal as we look out to the Falls); the rooms are clean and adequately styled (but the room price is fair only because of the view);...

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Helpful?
Thank William N
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your review! We are sorry to hear that some details were not to your liking and we apologize for the inconveniences during your stay. It is good to know that you enjoyed our fantastic location and views. We look forward to hosting you again soon. Sincerely,

toronto
Reviewed 2 weeks ago

Pocket picked. Location is fantastic. Hotel is old and tired and needs to be renovated. Staff at front desk, bar and pool bartender need to be replaced. Sat in the bar over 15 minutes waiting to be served. Pool bartender told me that I would have to wait 15 minutes for the pool attendant to get an umbrella around the...

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2Thank alwaysflyin41
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

We are sorry to hear about your recent stay at Sheraton Iguazu Resort & Spa. Please be assured Sheraton Iguazu strive to maintain the highest quality of customer service. I apologize if your experience has not been an example of this and would like to assure you it was the exception, and not the rule. I would like to take...

Agoura Hills, California
Reviewed 2 weeks ago

Wow, the view from the lobby/bar was fantastic - you have an amazing view of the best waterfall. The hotel is inside the park so no need to take a 30 minute bus from town of Puerto Iguazu. The room was comfortable and restaurant was good. Breakfast was included and it was also very good with lots of selections and...

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Helpful?
1Thank Craig-World-Travelle
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

It is really nice to know that you enjoyed your time in this magical place. We look forward to welcome you again. Our best regards,

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Iguazu Resort & Spa

Address: Parque Nacional Iguazu, Iguazu National Park 3370, Argentina
Region: Argentina > Litoral > Province of Misiones > Iguazu National Park
Price Range: ₹ 22,322 - ₹ 34,542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Iguazu Resort & Spa 4*
Number of rooms: 176
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Also Known As:
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazu Resort And Spa
Sheraton Iguazu National Park
Iguazu National Park Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Iguazu Resort & Spa staff and other travellers.
68 questions
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Questions? Get answers from Sheraton Iguazu Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get fall view.”
 of 5 bubbles 297hp, 15 Jan 2017 | Read review
“May as well stay with waterfall view if you are going to stay here”
 of 5 bubbles EdB328, 14 Jan 2017 | Read review
“If you plan on truly enjoying the park and spending time outside, spend an extra $100 per night for a view of the falls.”
 of 5 bubbles Jeanna007, 13 Jan 2017 | Read review
“Jungle view rooms are more than adequate - I wouldn't personally pay more for the Falls view.”
 of 5 bubbles Warick464, 13 Jan 2017 | Read review
“Rooms near the elevator are more handy to facilties.”
 of 5 bubbles martinhall2017, 11 Jan 2017 | Read review
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