The location of this hotel is excellent, almost at the end of "Puerto Madero" which allows you to explore it on foot without problems. Very close to amazings restaurants, other hotels and bars in the area. The pool is super wide, fair temperature and enough space for sunbathing. Unfortunately, the sun sets early due to the height of the surrounding buildings, creating shade over the pool. The rooms are spacious and very comfortable but they would lack some more luxurious details in the rooms. Self service breakfast was nice and correct with views fo the pool. .
Clean and large room. We were upgraded to high floor with a nice view. Very friendly and helpful staff. Secured and well guarded. A couple of small items: 1. No fan in the bathroom, causing smell to linger. 2. No English stations on TV. 3. Main bed sheet is not fitted (no corners that hold it attached to the mattress. I found myself sleeping directly on the mattress in the morning, Though mattress was new and clean.
Area does make one feel unsafe, though. It is probably perfect for Telefonica employees and for first timers in BA who want to go to Puerto Madero. For someone who wants to workout, please be aware of their odd gym opening hours (from 8am to 10pm), which makes it impossible for many. Supermarket not too far, small store on ground floor and equipped room (with tiny fridge, cooktop and microwave). Windows could be more sound proof.
Location is good if you are looking to stay close to Puerto Madero. Important to mention that it is more like an apart hotel than a hotel itself. The tower is a mix of residences, offices and the hotel. Rooms are big comparing to other hotels in Buenos Aires. As the hotel does not offer any restaurant facility, the breakfast is in the room. My big complain is about the sheets and the bath towel - all seems to be very old and most times, dirty. For me, this is a very important factor so I can be comfortable at any hotel, and the reason why I consider it only 2 stars.
Entry from the street is via a gate and next through the door into a spacious lobby. Check in was super smooth. The best thing about the hotel is the front desk customer service. Laura and Julian each speak great English and genuinely care about you. When Laura learned I drink only decaf coffee she offered to bring some from home. I've been to 44 countries and that was a first for me. There are 2 jacuzzi's and a pool on site, towels are supplied by the front desk. Laura gave great directions to the San Telmo area that was only a 5-10 minute walk. San Telmo has many restaurants, cafes and coffee shops. The room was spacious with a full sized refrigerator. The bed was soft and very comfortable. The only negative is the breakfast. It's basically continental with processed meats, cheeses, and breads. There's no real healthy option other than a choice of an apple or a banana. I rate them overall a 5 because the room, bed, location and customer service in Laura and Julian make up for the breakfast. I would definitely stay here again.…
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