Outdated hotel with mediocre service. We arrived… bellboys never offered helped they were just chatting at the door, then got a room in a construction zone, they changed it and when we get to the new room door was completely open.. had to change rooms again, when we go down people took firever to help (bear in mind it is midnight now after a 10 hoyr flight). Finally get to the room and it is old and outdated, tv from the 200s, stains on caroet, for me definitely bit worth it at all
Hilton Buenos Aires was fabulous! Great Location, fabulous and professional staff. Hotel was very clean and gorgeous! Breakfast buffet was yummy. The bar/lobby area is very attractive! Highly recommend this Hilton for any travel to BA.
Stayed for a business trip and meetinfgs for 4 days; lobby is literally breathtaking. The rooms are modern and comfortable, breakfast is buffet style with options for everybody; the bar / cafe at rthe lobby is quiet busy all day with business meetings and then at noghts with social gatherings. Good serviec and lotsof optins. Located in Puerto Madero with grat restaurants near by and places to see and exercise. Would definately go back either for business or pleasure
I come here weekly, however, the one thing , I’m not impressed with is the temperature on the food . I’ve eaten in my room and the bar , and it’s never hot enough. I would appreciate new Dishes as well . This would encourage me to eat in , instead of going elsewhere
Great place to be special it Stefany and Luan they where incredible the service was great I been to this hotel many time the room was great the bed was good but the service was the best I would highly recommend this hotel the bar was great the the drinks where good
The location was excellent; near many restaurants, stores and other attractions. Excellent service from the staff. The rooms were easy to access, the breakfast options were varied enough not to get bored. Room service was prompt and professional. I stayed there for an event that was being hosted in the Hotel, and the event installations and handling was superb. Would highly recommend.
The highlight of our stay was having the ability to check in with Leandro who seemed to be the only person on duty all the time while we were there while others were never to be found or presented to be invisable while staring at blank screens. Room temperature was wildly erratic and breakfast was a hit or miss experience which should get at best a 5 (out of 10) on average due to cold eggs, no omelet service (they went AWOL and were never again to be seen), Lot of potential but zero management oversight.
I stayed at this hotel many years ago and had a vague memory about it but remembered I didn’t enjoy my stay at that time either. I stayed here for a work meeting and it was just a poor experience overall. Let’s start with the good part: the entrance and bar are beautiful and service is actually pretty good as well. The conference areas are also spacious and comfortable. Location is good if you like staying at Puerto Madero. It’s in the middle of the action. But if you want to stay at Puerto Madero, pay more and go to the Faena which is way nicer. Let’s go to the bad parts: the rooms and the food are just terrible. Rooms are dated, moldy and with old carpet and furniture. It’s stuck in time really. The bathroom is spacious but the shower pressure is like drops of water on you. The hairdryer was bad as well. Toiletries and towels were ok but nothing to write home about. I actually moved rooms after 2 nights asking to move since my shower didn’t work well and my room was literally above the bar area downstairs. My Assistent called several times asking to change and they finally reached out to me and changed me another room which was exactly the same except the shower worked slightly better…. Now the food is just awful!!! I had breakfast and lunch there once and never again. Breakfast was just greasy and things were cold and not tasteful. Lunch was tasteless and with limited options. Just not what you expect to eat in Buenos Aires. So net, net, unless my company sends me there again for another reason, which o don’t think they will, I don’t plan on ever coming back.…
I stayed at this hotel for a conference. There are not international outlets for you to charge your phone or computer next to your bed. The closest one is on a computer desk across the room. Rooms are ok, on the older side. Lobby is great, so is service. All the servers are very friendly. For the event itself, I am also aware the staff has been very helpful.
This hotel was excellent for overall service, quality and location. Very much enjoyed my stay and the staff were very high quality, supporting any requests. PLEASE BEWARE that when booking through the Hilton Honors website there is no mention that the executive level floor lounges are closed due to Covid. They continue to promote them and charge extra for these floors but do not mention these lounges have been closed since Covid. I felt Hilton was not being transparent with their customers considering the extra cost associated with this option. Do not book the executive floor levels expecting the perks that are not provided. It would be simple for Hilton to post a note on the Website making you aware of this in advance. Other than that issue, I highly recommend this Hotel.