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Ave Macacha Guemes 351 Puerto Madero, Buenos Aires C1106BKG Argentina
6 people are viewing this hotel
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Traveller (2220)
Room & Suite (741)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Buenos Aires
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 503 hotels in Buenos Aires
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Buenos Aires, highlighted by its iconic and impressive architecture, features a glass atrium lobby, modern rooftop pool and versatile 72,290 sq. ft. Convention Center. We're exceptionally located in the riverside Puerto Madero district, with quick access routes to airports and within walking distance to financial district, top city attractions and restaurants. The hotel offers comfortable and spacious rooms with complimentary access to the pool, gym and 24-hour business center. Each guest room offers city or river views and added features such as: -Work area: Ergonomic armchair, large work desk, in-room safe box -WiFi -LCD TV -Walk-in closet -Marble bathroom with separate shower and bathtub If seeking an upscale stay, suites and executive rooms are available with exclusive check-in area and access to our Executive Lounge offering complimentary continental breakfast, non-alcoholic drinks & snacks throughout the day, and evening cocktail.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
River View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
98Great for walkers
Grade: 98 out of 100
43Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
4513Reviews77Q+A100Room tips
Traveller rating
  • 2,541
  • 1,353
  • 387
  • 153
  • 79
Time of year
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Popular mentions
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Most Recent
Mariela T wrote a review Aug 2022
12 contributions8 helpful votes
Outdated hotel with mediocre service. We arrived… bellboys never offered helped they were just chatting at the door, then got a room in a construction zone, they changed it and when we get to the new room door was completely open.. had to change rooms again, when we go down people took firever to help (bear in mind it is midnight now after a 10 hoyr flight). Finally get to the room and it is old and outdated, tv from the 200s, stains on caroet, for me definitely bit worth it at all
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jérôme Luciani, Director General at Hilton Buenos Aires
Responded 15 Aug 2022
Dear Ms. 805mnarielat, Thank you for choosing Hilton Buenos Aires during your recent city break and for taking the time to share your feedback with us. Having thoroughly read your notes, I would like to extend our sincere apologies for the inconveniences caused by the shortcomings that you experienced. I was deeply concerned to learn that several aspects of your stay were not representative of the high standards we constantly strive to achieve here at Hilton Buenos Aires. You may rest assured we will be taking the necessary corrective actions so that our standards are met at all times. Thank you for bringing these matters to our attention; comments like yours enable us to identify areas where there is an opportunity to improve our guests’ experiences. Once again, I apologize for all the challenges that you have faced and I remain at your disposal for any assistance you may need. We look forward to welcoming you back in a near future and restoring your confidence in our services. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JT Suwanee GA wrote a review Apr 2022
Suwanee, Georgia9 contributions
Hotel's Favourite
Hilton Buenos Aires was fabulous! Great Location, fabulous and professional staff. Hotel was very clean and gorgeous! Breakfast buffet was yummy. The bar/lobby area is very attractive! Highly recommend this Hilton for any travel to BA.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jérôme Luciani, Director General at Hilton Buenos Aires
Responded 8 May 2022
Dear jtsuwanee, Thank you for choosing Hilton Buenos Aires during your recent visit to Argentina and for taking the time to share your experience. We are delighted to receive your positive scores and learn that you were particularly pleased by the service provided by our Team Members. We have already shared with them your kind accolades; your feedback encourages us to keep on striving for excellence in everything we do. Once again, thank you for sending us your stay review. We look forward to welcoming you back to our hotel in a hopefully not too distant future Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cavzmg wrote a review Jul 2022
Bogota, Colombia246 contributions56 helpful votes
Stayed for a business trip and meetinfgs for 4 days; lobby is literally breathtaking. The rooms are modern and comfortable, breakfast is buffet style with options for everybody; the bar / cafe at rthe lobby is quiet busy all day with business meetings and then at noghts with social gatherings. Good serviec and lotsof optins. Located in Puerto Madero with grat restaurants near by and places to see and exercise. Would definately go back either for business or pleasure
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Date of stay: November 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: High floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jérôme Luciani, General Manager at Hilton Buenos Aires
Responded 12 Jul 2022
Dear cavzmg, Thank you for choosing Hilton Buenos Aires during your recent visit to Argentina and for taking the time to share your experience. We are delighted to receive your positive scores and learn that you were particularly pleased by our rooms and different Food & Beverage Outlets. Once again, thank you for sending us your stay review. We look forward to welcoming you back to our hotel in a hopefully not too distant future Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magda L wrote a review Jun 2022
9 contributions2 helpful votes
I come here weekly, however, the one thing , I’m not impressed with is the temperature on the food . I’ve eaten in my room and the bar , and it’s never hot enough. I would appreciate new Dishes as well . This would encourage me to eat in , instead of going elsewhere
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jérôme Luciani, General Manager at Hilton Buenos Aires
Responded 12 Jul 2022
Dear Mr. Fernández, Thank you for taking the time to share your comments about your recent visit to our hotel. Your feedback helps us improve our service. We are glad to confirm you that we have currently new items at El Faro Restaruante and Alberto's Lobby Bar. We look forward to welcoming you back to Hilton Buenos Aires in a hopefully not too distant future. With kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juancarlos M wrote a review Jun 2022
4 contributions
Great place to be special it Stefany and Luan they where incredible the service was great I been to this hotel many time the room was great the bed was good but the service was the best I would highly recommend this hotel the bar was great the the drinks where good
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jérôme Luciani, General Manager at Hilton Buenos Aires
Responded 14 Jun 2022
Dear juancarlosm9, Thank you for your loyalty to Hilton Buenos Aires and for taking the time to share your comments about your recent visit to our hotel. We were delighted to know that you enjoyed your time with us and that you were particularly pleased by the heartfelt hospitality shown by Stefany and Luan during your stay. We look forward to welcoming you back to Hilton Buenos Aires in a hopefully not too distant future. With kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Neuman wrote a review May 2022
Panama City, Panama10 contributions10 helpful votes
The location was excellent; near many restaurants, stores and other attractions. Excellent service from the staff. The rooms were easy to access, the breakfast options were varied enough not to get bored. Room service was prompt and professional. I stayed there for an event that was being hosted in the Hotel, and the event installations and handling was superb. Would highly recommend.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jérôme Luciani, General Manager at Hilton Buenos Aires
Responded 2 Jun 2022
Dear vidadigital, Thank you for choosing Hilton Buenos Aires during your recent visit to Argentina and for taking the time to share your experience. We are delighted to receive your positive scores and learn that you were particularly pleased by the service provided by our Team Members. We have already shared with them your kind accolades; your feedback encourages us to keep on striving for excellence in everything we do. Once again, thank you for sending us your stay review. We look forward to welcoming you back to our hotel in a hopefully not too distant future Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
statestreet75 wrote a review Apr 2022
Charleston, South Carolina475 contributions194 helpful votes
The highlight of our stay was having the ability to check in with Leandro who seemed to be the only person on duty all the time while we were there while others were never to be found or presented to be invisable while staring at blank screens. Room temperature was wildly erratic and breakfast was a hit or miss experience which should get at best a 5 (out of 10) on average due to cold eggs, no omelet service (they went AWOL and were never again to be seen), Lot of potential but zero management oversight.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Jérôme Luciani, Director General at Hilton Buenos Aires
Responded 8 May 2022
Dear statestreet75, Thank you for choosing Hilton Buenos Aires on your recent visit to Argentina and for taking the time to share your feedback withs us. I was deeply concerned to learn that several aspects of your stay were not representative of the high standards we constantly strive to achieve here at Hilton Buenos Aires. You may rest assured we will be taking the necessary corrective actions so that our standards are met at all times. On this same note, we are sorry to learn that our Food & Beverages services were not up to your expectations. We will be looking into this area to make the necessary enhancements. Once again, thank you for sending us your valuable feedback. We look forward to welcoming you back to our hotel in the future, in a more prosperous context. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
poliana23 wrote a review Apr 2022
Rio de Janeiro, RJ119 contributions189 helpful votes
I stayed at this hotel many years ago and had a vague memory about it but remembered I didn’t enjoy my stay at that time either. I stayed here for a work meeting and it was just a poor experience overall. Let’s start with the good part: the entrance and bar are beautiful and service is actually pretty good as well. The conference areas are also spacious and comfortable. Location is good if you like staying at Puerto Madero. It’s in the middle of the action. But if you want to stay at Puerto Madero, pay more and go to the Faena which is way nicer. Let’s go to the bad parts: the rooms and the food are just terrible. Rooms are dated, moldy and with old carpet and furniture. It’s stuck in time really. The bathroom is spacious but the shower pressure is like drops of water on you. The hairdryer was bad as well. Toiletries and towels were ok but nothing to write home about. I actually moved rooms after 2 nights asking to move since my shower didn’t work well and my room was literally above the bar area downstairs. My Assistent called several times asking to change and they finally reached out to me and changed me another room which was exactly the same except the shower worked slightly better…. Now the food is just awful!!! I had breakfast and lunch there once and never again. Breakfast was just greasy and things were cold and not tasteful. Lunch was tasteless and with limited options. Just not what you expect to eat in Buenos Aires. So net, net, unless my company sends me there again for another reason, which o don’t think they will, I don’t plan on ever coming back.
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Stay away from the lower floor rooms around the bar as they are very noisy
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jérôme Luciani, Director General at Hilton Buenos Aires
Responded 8 May 2022
Dear poliana23, Thank you for taking the time to respond to send your review, following your recent stay at Hilton Buenos Aires. We are sorry to learn that your experience was not up to your expectations. I was deeply concerned to learn that several aspects of your stay were not representative of the high standards we constantly strive to achieve here at Hilton Buenos Aires. You may rest assured we will be taking the necessary corrective actions so that our standards are met at all times. Thank you for bringing these matters to our attention; comments like yours enable us to identify areas where there is an opportunity to improve our guests’ experiences. Once again, I apologize for all the challenges that you have faced and I remain at your disposal for any assistance you may need. We look forward to welcoming you back in a near future and restoring your confidence in our services. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LPP2013 wrote a review Apr 2022
Fort Lauderdale, Florida135 contributions71 helpful votes
I stayed at this hotel for a conference. There are not international outlets for you to charge your phone or computer next to your bed. The closest one is on a computer desk across the room. Rooms are ok, on the older side. Lobby is great, so is service. All the servers are very friendly. For the event itself, I am also aware the staff has been very helpful.
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Date of stay: April 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Jérôme Luciani, Director General at Hilton Buenos Aires
Responded 8 May 2022
Dear LPP2013, Thank you for your loyalty to Hilton Buenos Aires and for taking the time to share your comments about your recent visit to our hotel. We were delighted to know that you enjoyed your time with us and that you were particularly pleased by the heartfelt hospitality shown by all our team members during your stay. Regarding our rooms, we are currently working on a full renovation, that will include more international outlets. We look forward to welcoming you back to Hilton Buenos Aires in a hopefully not too distant future. With kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rod M wrote a review Apr 2022
Denver, Colorado1 contribution1 helpful vote
This hotel was excellent for overall service, quality and location. Very much enjoyed my stay and the staff were very high quality, supporting any requests. PLEASE BEWARE that when booking through the Hilton Honors website there is no mention that the executive level floor lounges are closed due to Covid. They continue to promote them and charge extra for these floors but do not mention these lounges have been closed since Covid. I felt Hilton was not being transparent with their customers considering the extra cost associated with this option. Do not book the executive floor levels expecting the perks that are not provided. It would be simple for Hilton to post a note on the Website making you aware of this in advance. Other than that issue, I highly recommend this Hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Jérôme Luciani, General Manager at Hilton Buenos Aires
Responded 5 Apr 2022
Dear Rod M, Thank you for your loyalty to Hilton Buenos Aires and for taking the time to share your comments about your recent visit to our hotel. We were delighted to know that you enjoyed your time with us and that you were particularly pleased by the heartfelt hospitality shown by all our team members during your stay. Regarding the closure of our Executive Lounge. we understand how frustrating this can be. Please be aware that this information is on our site, up on the alerts section, when you are looking for room rates. We look forward to welcoming you back to Hilton Buenos Aires in a hopefully not too distant future. With kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$209 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton buenos aires hotel buenos aires, hilton hotel buenos aires
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresPuerto Madero
NUMBER OF ROOMS
417
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Frequently Asked Questions about Hilton Buenos Aires
Which popular attractions are close to Hilton Buenos Aires?
Nearby attractions include Puente de la Mujer (0.3 km), Buque Museo Fragata ARA Presidente Sarmiento (0.4 km), and Buque Museo Corbeta Uruguay (0.3 km).
What are some of the property amenities at Hilton Buenos Aires?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Buenos Aires?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Buenos Aires?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Buenos Aires?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Buenos Aires?
Conveniently located restaurants include Alberto's Lobby Bar, Tiendas Naturales - Puerto Madero, and Puente Gran Bar.
Are there opportunities to exercise at Hilton Buenos Aires?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Buenos Aires have airport transportation?
Yes, Hilton Buenos Aires offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Buenos Aires?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Buenos Aires offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Buenos Aires?
The staff speaks multiple languages, including English, Spanish, and Portuguese.