Hotel Impala
Calle Libertad 1215, Buenos Aires C1012AAY Argentina
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About
#191 of 524 hotels in Buenos Aires
Location
Cleanliness
Service
Value
Located in the most elegant area of Buenos Aires, the Recoleta neighborhood. The hotel has an exceptional Access to the most prestigious cultural and entertainment centers of the city of Buenos Aires.The hotel has 60 comfortable rooms.Apart from its excellent location, the hotel offers valet service in its own private parking garage, Business Center, WI-FI in the entire hotel, Bar, Restaurant, Meeting Rooms, Room Service 24 hrs.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
Calle Libertad 1215, Buenos Aires C1012AAY Argentina
Name/address in local language
Getting there
General San MartínBuenos Aires Underground9 min
TribunalesBuenos Aires Underground11 min
434Reviews10Q+A2Room tips
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Traveller rating
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This is a one star hotel (simple breakfast, old fashioned furniture, bad wifi, disrespectful staff). Very well located. When I kindly asked about a wall socket adapter for my room they just laugh and told that "maybe tomorrow you can find at somewhere" My summary: No, unfortunately, I would not recommend this hotel to anyone.
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Date of stay: February 2016Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 16 Feb 2017
Estimado Sr. Diego G Cuanto lamento que su estadía en nuestro Hotel no ha sido lo esperado, sin dudas esperamos que nos dé otra oportunidad para revertir su opinión. Lo saluda cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Hotel Impala for 2 nights during a recent business visit. The location is great, as it is near to Plaza Libertad. The staff is helpful, especially Max, who helped me make a booking to attend a Tango show at Tango Porteno. The only downside was the wifi was bad during my visit - poor connectivity and I had trouble getting my work done. In the end I had to go to the cafeteria across the street to get my internet connections.
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Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 29 Nov 2016
Estimado Slbing Muchas gracias por sus comentarios, lo esperamos nuevamente, va a ser un placer alojarlos Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice hotel in its category. Very well located, at the center of the city. The staff is very good and helpful. Breakfast is mediocre and the Wi Fi connection is almost non-existent in the rooms.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 4 Jul 2016
Estimado Sr. Saul H Muchas gracias por sus comentarios, le comento que ya solucionamos el inconveniente por el cual no pudo utilizar el wifi de la mejor manera. Lo esperamos en su próxima visita a Buenos Aires. Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had booked this hotel for 4 days, pre-payed. Upon check-in, I noticed that I could not use the in-room safe (inside the closet - it was not digital but mechanical, with a dial). I went down to the reception and asked for help with setting up the safe so that I can lock my valuables. The receptionist (who spoke perfect English, hail to that!) made a grin (as in saying: "Oh no, not again!" - this clearly told me that they already knew of this problem existing), told me that he will send someone to my room to help me. True, soon a very friendly staff appeared - I liked this guy, and he tried everything he could. He looked at the safe and concluded that that it was "unusable" and advised that I should not try to use it (he also said that there was something wrong with the batteries). He advised me to have my valuables stored all at the reception. For me, this would be quite inconvenient, I have to say. I had stayed at many different hotels in many different countries, but all of them had a working, usable safe inside my room. I have never experienced any problems with safety, or with any of my belongings missing or being stolen. I asked immediately if I could get, perhaps, another room (thinking that this may be the case with only this particular room and that other rooms may have a working safe). This staff called the reception and checked, and the response was "no available rooms now, perhaps tomorrow". Sorry, "tomorrow" was too late for me. I could really survive an old room, out-dated furniture, or a "too small TV" (I don't really care for that), etc., but in my world, there is no compromise with safety and security, ever, regardless of how "cheap" a stay may be. As you guess, I did not feel safe and comfortable so I decided to check out, only 15 minutes after I checked in, inspite of loosing money (my four-day stay here was pre-payed). Rather than arguing with the staff (that would not bring anything good to anyone, and in the end it would not change anything to better), I decided to simply move on to another hotel for those 4 days. My advise to travellers: take your safety seriously - that should be number one priority. It never occurred to me that I should check if there is a working room safe before booking a hotel, as I have never experienced this problem before. My point in this case is: the hotel management clearly knows about this problem but they do nothing to address and fix it. Perhaps before you even get to this hotel, ask them to confirm whether there is a working, in-order, in-room safe in your room. The location is not bad, the neighbourhood is quite nice. This was the reason I chose this hotel in the first place. Unfortunately, I have not had a chance to experience other (if any) amenities at this hotel, due to my short stay and a quick abrupt check-out. My summary: No, unfortunately, I would not recommend this hotel to anyone.…
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Date of stay: December 2015Trip type: Travelled solo
Rooms
Cleanliness
Service
Room Tip: *** You cannot use the safe in your room *** this is why I checked out as soon as I checked in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 17 Mar 2016
Estimado Sr. Vanwaag Lamento mucho lo sucedido, pero sin dudas este ha sido un desperfecto en nuestra caja de seguridad electrónica, cuando sucede algo así nosotros solicitamos la reparación inmediata la cual es realizada por una empresa tercerizada y especializada en el tema. Lamentamos no haber cumplido con sus expectativas y le pedimos disculpas por los inconvenientes suscitados. Saludos cordiales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is excelent, also the staff. I felt rather confortable at the hotel. It would be nice to have a bigger TV, but it is not an issue. As for the location, it is close to Recoleta, Obelisco and so on, it is also convenient if you get there by train, since it close to Retiro train station.
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Review collected in partnership with Amoma.com
Date of stay: November 2015Trip type: Travelled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 3 Dec 2015
Estimado Rodrigoh 354 Muchas gracias por sus comentarios, nos alegra mucho saber que ha pasado una grata estadía en nuestro Hotel Impala. Lo esperamos en su próxima visita a Buenos Aires. Saludos cordiales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well placed hotel, good staff and comfortable rooms. Price is good. Our AC didi not work but that was the only hiccup. The hotel is in a good area and easy to walk in the area. Theres a small supermarket down Libertad where you can buy drinks and use the room refrigerator to cool, Rather than paying bar frige prices. Our hotel rate came with breakfast which is generous and adequate if a little boring after a few days. Staff are helpful, and we recommend a stay here.
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Date of stay: November 2015Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 3 Dec 2015
Estimado Gunner do Agradecemos mucho sus comentarios tan elogiosos para con nosotros. Esperamos que pronto pueda visitarnos nuevamente!!! Será un honor para nosotros. Saludos cordiales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked on Hotwire and got an incredibly cheap price for a triple room and breakfast. My 4 star rating reflects the value for money for the price we paid. I found the location great, easy to walk to many places, loads of buses stop nearby, Metro is 10 minute walk away. Our room on the first floor was pretty small for 3 but it was clean and beds were fine. We looked out onto an interior shaft of some sort so the room was pretty dark all the time. The safe in our room didn't work. We asked reception about it twice with no response then gave up. Wifi worked fine in our room, not that fast but perfectly useable. Staff at reception friendly and helpful, gave us a bus pass to top up, offered to print our boarding passes and booked us a cab to airport. Breakfast was fine for the cheap price - bread, pasties, croissants, ham, cheese, fruit (not the best fruit). It was all fine, nothing special, restocked constantly by a very friendly woman. I would stay again if the price was equally good.…
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Date of stay: April 2015Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 12 May 2015
Estimada Sra. Louise M Agradecemos mucho sus comentarios y la esperamos cuando regrese a Buenos Aires!!! Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for two nights with a friend. The staff is helpful and friendly but not that good at english. The room was ok with a big openable window with view of the street. The ac did not work properly and the tv was small and far away. Also the safety box was closed and could not be used. I guess it's a reasonable hotel/room for the price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 12 May 2015
Estimado Sr. Freddsonb Muchas gracias por sus comentarios, los cuales nos permiten ajustar detalles. Esperamos una próxima visita. Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impala Hotel is an old hotel on a very central location close to Retiro bus station. I arrived early morning and was given a room immediately. Facilities were allright. Am just curious why at check in, and after house keeping service, there were never towels in the room? They were brought up quickly after i called. WiFi in the room did not work one night of my stay, but was working allright in the public areas. The staff was friendly and helpful. Overall i would say this is an efficient, no thrills hotel with an excellent price-quality relation. There are good restaurants closeby and one minute down the street there is a very good bike rental place. Definitely recommended.
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Date of stay: December 2014Trip type: Travelled solo
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 525Hotel, Gerente at Hotel Impala
Responded 4 May 2015
Estimado Sr. Wandir e Muchas gracias por el tiempo dedicado a comentar nuestro Hotel, nos alegra saber que ha pasado una grata estadía. Esperamos que pronto pueda regresar a Buenos Aires y a nuestro Hotel Impala. Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TLDR:Great service, awesome location, very nice staff, and affordable. We made a last minute reservation and did not go through a lot of reviews before doing so. A day before arriving, I started digging into this reviews and was just really stressed out because it looked like a terrible place to stay. Now, the reality of our stay . We went there four hours before check in, and had a room with two beds by mistake (despegar.com issue, not the hotel). Not only they allowed us to get in our room 2 hours early, they also got us a room with a single 2 person bed, which was great. The staff is very nice. They went out of their way to help us, charged our smartphones, recommended nice places to eat ,let a friend use the parking service with no cost,etc. Room: very nice, very clean and comfortable. Bathroom: very clean , and the bath tub was great for a book and cold beer after a long day. Breakfast: very good, and better than what I expected for a 3Star hotel. They have a small bar with good coffee and some basic drinks. Price is OK, cheap even for a hotel bar. Elevator is small but works just fine, no problem. The only thing to criticize (I'm being picky here) is that they do not supply conditioner, only shampoo.…
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Date of stay: November 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 525Hotel, Gerente at Hotel Impala
Responded 4 May 2015
Estimada Sra. Romina S Nos alegra muchísimo saber que ha pasado una grata estadía en nuestro Hotel, muchas gracias por sus comentarios tan positivos. Esperamos que pronto pueda volver!!! Saludos cordiales La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$49 - $95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
impala hotel buenos aires
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresRetiro / El Centro (Downtown)
NUMBER OF ROOMS
60
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Frequently Asked Questions about Hotel Impala
Which popular attractions are close to Hotel Impala?
Nearby attractions include Stand Up Club (0.5 km), Embajada de Francia (0.3 km), and Gran Bar Danzon (0.10 km).
What are some of the property amenities at Hotel Impala?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Impala?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Impala?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hotel Impala?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Impala?
Conveniently located restaurants include Nuestro Secreto, Rapanui, and Presidente Bar.
Does Hotel Impala have airport transportation?
Yes, Hotel Impala offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Impala?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Impala offer any business services?
Yes, guests have access to a business centre and conference facilities during their stay.
Are there any historical sites close to Hotel Impala?
Many travellers enjoy visiting Recoleta (1.0 km), Museo Nacional De Arte Decorativo (2.0 km), and Basilica de Nuestra Senora Del Pilar (1.1 km).