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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,755 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 644: English reviews
Reviewed 8 November 2016 via mobile

I was visiting the hotel as part of a business trip and didn't have a chance to change it. The main issue is the sleep quality. You can hear everything that is going on in the street. If you are not lucky enough to be able to change the hotel (like me), ask for the river side, as the other...

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Helpful?
1Thank Rami L
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Rami L, we really appreciate your comments; it is our objective to work on them in order to continue improving our services.

Portland, Oregon
Reviewed 4 November 2016 via mobile

Great hotel. Recognition for status and nice upgrade. I would stay here over the other option next door. They at least have a concierge club, the Park Tower does not. Very clean rooms, friendly staff and nice location. Lots of restaurants nearby.

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Helpful?
Thank pdxflygirl
Yanina C, General Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much pdxflygirl for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

Reviewed 4 November 2016 via mobile

The hotel is well located BUT the rooms are old, the carpet has mildew smell, the air-conditioning has a very bad noise and the thermostat is difficult to regulate. The bedding is also old and the TV is small. The bathroom is small and the hot water was almost non-existent in the sink ( but ok in the shower). The...

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Helpful?
Thank Daniel G
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for taking the time Daniel G. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should have....

Calgary, Canada
Reviewed 27 October 2016 via mobile

The Sheraton is a very nice hotel. It appears to have been recently renovated and is quite contemporary. Close to the harbor and downtown it is very convenient. The room I had was pretty freshly updated and very comfortable. The staff is extremely friendly and helpful. The 22nd floor offers a free breakfast for Starwood members. It's better to pay...

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Helpful?
1Thank Andrew B
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much Andrew B for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again.

Galveston Island, Texas
Reviewed 21 October 2016 via mobile

Good location. You have to call for a iron and ironing board. I have stayed here multiple times. All their shower heads need to be changed. There us no water pressure coming from them. I never feel like I am completely rinsed for soap and shampoo.

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Helpful?
Thank airglam
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear airglam, We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much.

Scottsdale, Arizona
Reviewed 19 October 2016

I stayed here because the symposium in which I was participating was being held in the Convention Center of the hotel. The hotel is clean and the staff are all very good and nice to the customers. The food was better than just satisfactory. The hotel is well located for just about anything you want to do and anywhere you...

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Thank thefriedlands
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear thefriedlands, thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

tokyo
Reviewed 18 October 2016

We stayed a month in this Sheraton going to Buenos Aires to hang out in the milonga or tango dance halls. It is centrally located and staff friendly. We were upgraded to a suite on a top floor, which made our lengthy stay perfect, because the two rooms really added contrast. We had a great view of the park below...

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Helpful?
Thank warren D
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. Greetings warren D from Buenos Aires!

Dana Point, California
Reviewed 9 October 2016

This is a good, clean and modern hotel at a great location with some amazing views from the higher floors. Rooms are relatively small. They are stingy on room upgrades (I am a lifetime PLT on Starwood and I got an ordinary room on the Club floor, that is hardly an upgrade!).. It didn't matter as I did not spend...

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Helpful?
2Thank PG13LA
Yanina C, Owner at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear PG13LA, thank you very much for taking the time to write your review. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding some services and the quality...

Paris, France
Reviewed 5 October 2016

When I directed to the front-desk to do my check-in and asked the personnel regarding the hotel occupancy, they informed me that the hotel was only at 60% occupancy. Hence, I was hoping to get a nice room - especially since my partner, with whom I was to share the room, has been a SPG Platinum for over 10 years....

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Helpful?
Thank Gaston A
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Mr. Gaston A, thanks very much for your review. Let me please explain you the polices for our Starwood Preferred Guest Program. The benefits that our Platinum, Gold and Preferred guest have, are not transferable. That's explain why the front desk agents could not give you an upgrade until your colleague arrive. I apologize for the misunderstood.

Orlando, Florida
Reviewed 1 October 2016

The Hotel is perfectly nice and beautiful. The views from the rooms are breathtaking and a great way to get a scope of the city. The hotel staff is also very friendly. I stayed here for a business trip and it is also super conveniently located, close to restaurants and shops and very walk-able. I've already stayed here twice and...

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Helpful?
2Thank fsunanda
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear fsunanda thanks very much for the comments you have left at Trip Advisor. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand.

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: ₹ 10,035 - ₹ 16,929 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Buenos Aires Sheraton
Hotel Style:
#29 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#70 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
10 questions
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Denver, Colorado
over a year ago
Sparks, Nevada

See all questions (10)

Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
“Higher floors were more quiet”
 of 5 bubbles MH9727, 20 Dec 2016 | Read review
“Can't comment on sleep quality because we didn't sleep in the Sheraton. But rooms are generally quiet.”
 of 5 bubbles w39ag, 18 Dec 2016 | Read review
“Avoid rooms 2120 and 2119. They are immediately under the Executive Lounge on the 22nd floor. Noisy.”
 of 5 bubbles DFWSteve, 6 Dec 2016 | Read review
“If you need early check-in make sure the booking staff do understand and note down your request.”
 of 5 bubbles Saman_W, 1 Dec 2016 | Read review
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