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Yes: great location, friendly staff at the receptionist and Sheraton club lounge. Ok for the gym. Got upgraded to a bigger room due to SPG platinum status.
No: as the other thousands of comments out there, the room needs some upgrade and refurbishment. Consider thicker...More
Thank A TripAdvisor Member
Response from Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention CenterResponded 2 days ago
Dear guest, thank you for taking time to contact with us concerning your recent stay at the Sheraton Buenos Aires Hotel & Convention Center. I am sorry to hear about the circumstances you described. Guests’ comfort is one of our top priorities and we strive...More
Perfect location, you can reach Puerto Madero on a short walk, and the shopping streets. The people at reception, the concierge and at the restaurant are also very polite and helpful during the stay. What is lacking is really a renovation of the rooms, which...More
1 Thank Ricard_oya
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 3 days ago
Dear Ricard_oya, Thank you for taking the time to share your feedback. I totally understand your disappointment about your stay with us. I assure you that our Management team is working on remodelling projects. I have documented your comments and we will review the details...More
Hotel check in was efficient and pleasant. They upgraded us to a nice suite and allowed us to check in much earlier than the stated check in time. The breakfast spread was expansive and had many different dishes.
I always select Sheraton to have always an high standard during my travels for business or vacation, so I did the same also for this few days of vacation in BA . But with my big surprise today after I spent all the day visiting...More
Thank Vincenzo Maria N
Response from Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention CenterResponded 2 weeks ago
Thank you Vincenzo Maria N for taking the time to share your experience at the Sheraton Buenos Aires Hotel & Convention Center with us.
I am very sorry to hear about your experience with our housekeeping service. With aspiration to always exceed guest expectations, we...More
We stayed here prior to a cruise. Used it as a base for a few days to see the city. Nice room, good breakfast, pleasant staff. Very large common areas. You can walk to nearby parks and a section of the town where there are...More
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with
ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.