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Sheraton Buenos Aires Hotel & Convention Center

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San Martin 1225/1275, Buenos Aires C1104AKC Argentina
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1645)
Room & Suite (713)
Dining (143)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Buenos Aires Hotel & Convention Center
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#165 of 500 in Buenos Aires
Location
Cleanliness
Service
Value
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish, Portuguese
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
59Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
2494Reviews37Q+A100Room tips
Traveller rating
  • 691
  • 954
  • 512
  • 202
  • 135
Time of year
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Popular mentions
CJ L wrote a review Apr 2022
2 contributions
First the good - very friendly staff. Unfortunately, that's about it. This hotel is a bit of an embarrassment to the Sheraton/Marriott brands. The rooms have not been updated in decades, which would not be so terrible, except that includes the beds, which have lost all support - warning, if you have any back issues, DO NOT stay here! Other issues - climate control does not work - it's either too cold or too hot. Their solution was to turn it off entirely! No coffee or mugs in the room. Bathroom looks like it's from 1980. One North American plug in the room - and the adapter they gave us didn't work. Lounge is small with lousy food, and not open for breakfast. Breakfast in the restaurant is awful. Location is central, between Recoleta and San Telmo (close to Puerto Madero), and near Florida street, but it's a bit of a wasteland around the hotel. Furniture and TV all from 1980. I wish I could say something nice about the hotel, because the staff really were kind and tried to be helpful, but this place just doesn't cut it.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Stay next door!
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Response from Yanina Catena, Guest Services / Front Office at Sheraton Buenos Aires Hotel & Convention Center
Responded 3 weeks ago
Dear 117cjl, I am sorry to hear about the circumstances you described. Guests’ comfort is one of our top priorities and we strive to provide an all-ready environment for guests to relax. Feedback like yours is how we learn about areas for improvement. I would like to share with you that we have started a remodeling . We look forward to welcoming you in the future to experience the new Sheraton.
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Irlantilainen wrote a review Mar 2022
Helsinki, Finland334 contributions200 helpful votes
Even amidst the dramatic architecture of BsAs, the Sheraton stands out. Next to the distinctive Edificio Kavanaugh, the Sheraton overlooks the attractive Parque Gral. San Martin and the Retiro park and clock tower. Excellent front desk and concierge service: in-room Covid tests promptly arranged. Close to Subte A & E lines, Retiro station across the park, and walking distance from the Pto. Madero Tienda Leon airport bus service terminal. Recommended. But strange that the Club Lounge overlooks the Retiro rather than the Rio de la Plata.
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Date of stay: March 2022
Rooms
Location
Service
Room Tip: Even numbered rooms have views of the River Plate
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2 Helpful votes
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Response from Yanina Catena, Atención al huésped/Recepción at Sheraton Buenos Aires Hotel & Convention Center
Responded 12 Mar 2022
Dear Irlantilainen we read your review and are very happy to know you enjoyed your time at the Sheraton and we hope to see you again very soon for your next stay in Buenos Aires!
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alexmiller90 wrote a review Jan 2022
Atlanta, Georgia24 contributions4 helpful votes
We unexpectedly had to extend our stay last week due to a positive COVID test, and the hotel could not have been more accommodating during our quarantine. Being confined to a room, it really helped having prompt and accommodating room service. We were able to schedule COVID tests through the hotel as well which was a huge help. All in all, everyone we interacted with was helpful, professional, and understanding. Thanks!
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Date of stay: January 2022Trip type: Travelled
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Response from Yanina Catena, Atención al huésped/Recepción at Sheraton Buenos Aires Hotel & Convention Center
Responded 20 Jan 2022
Thanks very much alexmiller90 for shearing your experience with us. We are very glad to know that you have a pleasant stay in a very difficult time. We work very hard to assist and support our guests in these challenging times. We hope to see you in a near future. Stay safe!
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RecoletaBoy wrote a review Jan 2022
Buenos Aires, Argentina63 contributions12 helpful votes
The staff is super friendly and professional. The food at Buono and Pool Terrace bar is really good. Try to get to the pool early to secure an umbrella. You get sun all day by the pool which is very nice if you're escaping winter! The only down side is that rooms and hallways need a serious update. Otherwise, a great property.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Clock tower view are the best.
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Response from Yanina Catena, Atención al huésped/Recepción at Sheraton Buenos Aires Hotel & Convention Center
Responded 15 Jan 2022
Dear RecoletaBoy we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.
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Cathy023 wrote a review Dec 2021
Fairbanks, Alaska185 contributions141 helpful votes
This was my third time staying at the Sheraton in Buenos Aires and it has never disappointed. As a Titanium member, a few days before arriving, I received an email wanting to know if I had any special requests. The front desk was very friendly and check-in was quick. Unfortunately, the Concierge Lounge was already closed for the evening as they have limited hours due to COVID. Breakfast the next morning was excellent. The views from the room (odd numbers) overlooking the river are mesmerizing and I could have sat there all day watching the sailboats and ships passing by. Rooms ending in even numbers overlook the city. The fitness center is good sized but I did not have the opportunity to use the pool. The Sheraton offers a great balance between luxury and price, something important to me. I plan to stay here again in the future.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Rooms ending in even numbers overlook the city, odd numbers overlook the river.
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1 Helpful vote
Helpful
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Response from Yanina Catena, Atención al huésped/Recepción at Sheraton Buenos Aires Hotel & Convention Center
Responded 28 Dec 2021
Dear Cathy023, we were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us and we hope to see you in a near future.
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PRICE RANGE
$92 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton buenos aires hotel buenos aires, sheraton buenos aires hotel and convention center, buenos aires sheraton
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresRetiro
NUMBER OF ROOMS
742
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Frequently Asked Questions about Sheraton Buenos Aires Hotel & Convention Center
Which popular attractions are close to Sheraton Buenos Aires Hotel & Convention Center?
Nearby attractions include Basílica del Santísimo Sacramento (0.3 km), Silvia y Mario Shop Florida (0.4 km), and Torre Monumental (0.1 km).
What are some of the property amenities at Sheraton Buenos Aires Hotel & Convention Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Buenos Aires Hotel & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Buenos Aires Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Buenos Aires Hotel & Convention Center?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Sheraton Buenos Aires Hotel & Convention Center?
Conveniently located restaurants include Buono Italian Kitchen, St. Regis Restaurant, and Dada Bistro.
Are there opportunities to exercise at Sheraton Buenos Aires Hotel & Convention Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Buenos Aires Hotel & Convention Center have airport transportation?
Yes, Sheraton Buenos Aires Hotel & Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Buenos Aires Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Buenos Aires Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Buenos Aires Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Portuguese.