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There is no way this hotel is 4 star. The towels are so small. There are no plugs for the sink or bath so you cannot bathe. No body lotion or shower caps. Or tissues. Staff on reception are surly and not helpful. We are...More
Response from Gerencia R, Gerente at Cyan Hotel de las AmericasResponded 22 February 2018
Dear Suepack, I appreciate your comments because they allow us to know more about our guests and their expectations, We have all kinds of special amenities which can be requested at our reception.
We will also continue working to improve the points it reports.
We have been to Buenos Aires multiple times. We really like this hotel for it's nice rooms, convenient restaurant ,and great location.My wife and I like to walk around (within reason). de Las Americas is close enough to walk to most popular parts of the...More
Response from Gerencia R, Gerente at Cyan Hotel de las AmericasResponded 19 February 2018
Dear Jimmar37arg, thank you very much for choosing us and for your words for the service and our team.
We are happy to know that our location is perfect for you.
Pleasant enough room, clean and tidy, here from the 24th to the 27th, I actually thought it was near the end of the tour we stayed in Buenos Aires but clearly have become confused in my later years. Decent bar downstairs in the lobby/foyer area...More
Response from Gerencia R, Gerente at Cyan Hotel de las AmericasResponded 17 January 2018
Dear Catchbooker, thank you so much for your comments. Hope to receive you back soon in buenos aires.
This a pleasant and accessible hotel , very close to the main shopping street Ave 9th July . The rooms are well appointed, clean and comfortable . Breakfast is buffet style with a good and varied selection. The staff are very helpful and polite and...More
2 Thank j0fis
Response from Gerencia R, Gerente at Cyan Hotel de las AmericasResponded 17 July 2017
Many thanks for choosing Cyan Hotel de las Americas
Thank you also for your comments, we are glad to know that you have taken a good impression of the hotel and that the service was according to your expectations.
We hope you can...More
This hotel was booked by our tour operator. The hotel was self rated a 4 star hotel which was far from being one, closer to 3 star. Reception staff are not friendly if you ask them questions. Room is dated and very basic. We had...More
2 Thank Tigas_Ko
Response from Gerencia R, Gerente at Cyan Hotel de las AmericasResponded 3 July 2017
Many thanks for choosing Cyan Hotel de las Americas-
Thanks also for your comments, they help us continue to improve both infrastructure and service.
We hope to surprise you on your next visit.
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with
ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.