Sofitel Buenos Aires Recoleta

Sofitel Buenos Aires Recoleta

Traveller (774)
Room & Suite (258)
Dining (149)
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₹29,235
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About

4.5
#44 of 477 hotels in Buenos Aires
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The luxurious Sofitel Buenos Aires Recoleta, located in the heart of one of the most charming neighborhoods of Buenos Aires, offers total comfort and exclusivity for its guests, such as modern and spacious rooms and suites, The Brick Kitchen restaurant, a contemporary Argentinian food restaurant, The Brick Bar, an English-style bar, ideal for enjoying the best cocktails after work and La Patisserie, with Le Gouter snacks, heated pool, gym, meeting rooms and garden outdoor. The hotel accepts small pets and has a concierge Clef D’Or. The hotel is close to the main tourist spots and luxury boutiques of the city. You will be staying in front of Patio Bullrich shopping and just one block from the prestigious Alvear Avenue, known for the glamor of its French architecture constructions, jewelers, luxury stores and art galleries. There is much to do in Recoleta, such as visiting the National Museum of Fine Arts, the elegant El Ateneo Bookstore, as well as traditional tourist spots such as the Recoleta Cemetery, the Floralis Generica and the modern Puerto Madero neighborhood. This luxurious hotel in Buenos Aires will allow you to be close to the best of the city, such as the iconic Teatro Colón, one of the five best theaters in the world for its acoustics and the MALBA, the Latin American art museum with original exhibitions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Children's television networks
Paid private parking on-site
Wifi
Pool / beach towels
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish, Portuguese

Location

Calle Posadas 1232, Buenos Aires C1011 Argentina
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Jorge Newbery Airport
Ministro Pistarini International Airport
29.1 km
See all flights
Retiro
11 minBuenos Aires Underground
1,559Review38Q+A100Room tips
Traveller rating
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Detailed Reviews
Bwana Safari wrote a review Feb 2020
Brighton, United Kingdom191 contributions102 helpful votes
4.0 of 5 bubbles
The hotel is in a great location in a very smart and safe part of Buenos Aires. We didn't like the decor particularly and the service is very "chain" like as opposed to the excellent attention you receive in boutique hotels. As we had spent the last month travelling all over Chile in luxury boutique hotels, we were rather disappointed. There are other hotels which I think would have suited us better. Breakfast was messy and the service poor although the staff were very friendly and tried hard. e.g. the Nespresso machine was always out of water and the chef not always at the live cooking station so you had to wait until they saw you through the glass from the main kitchen. The hotel coffee was undrinkable. There are many sofas and very low chairs in the breakfast area which are totally impractical as you end up with the table edge just below your chin! A fancy interior decorator's idea which does not work at all. We saw many guests remark on this. Housekeeping and the bar were fine. The sitting room area in our suite was spartan and functional with no ambience whatsoever. Guest Relations were a shambles, sending welcome amenities for one when we were two and other things. We mentioned this twice and despite assurances that they would be rectified nothing happened, so we just gave up. No management presence at all over our four night stay so maybe this has something to do with the messy service and untrained staff. Although rated as Very Good, we would not return as there are many other options on the same street in this excellent location. Concierge Desk was inconsistent. Octavio, was excellent but on his day off, a lady Concierge actually booked our Teatro Colon tour on the wrong day!! Bellboy service and security were excellent. Our check-in was very perfunctory. I think we have been spoiled by the excellent boutique hotels we are used to. The lighting in the bedroom was awful with only two inadequate bedside reading lights and one other standing lamp. No light above the long mirror and no other lighting anywhere. There are some great restaurants very near to the hotel and we tried four of them, all recommended by the Concierge who knew his stuff!
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Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Honestly, I would look for another five star hotel in the same street or area. Recoleta is lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Voyage48206929152, Guest Relations Manager at Sofitel Buenos Aires Recoleta
Responded 14 Feb 2020
Dear JokeBels, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies on behalf of the entire team. We strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We are sharing your comments with the management team, in order to check and improve our service in all the areas you have mentioned, such as breakfast and Concierge. Thank you very much for remarking Octavio's job by the way. Regarding to the structure of the hotel, the rooms has been renovated last year. The common areas like the entrance, lobby and restaurant, will be remodeled during this year. We really appreciate that you have shared your concerns and review, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta
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Janna wrote a review Jan 2020
Arizona601 contributions380 helpful votes
4.0 of 5 bubbles
Stayed at Sofitel courtesy of my cruise package. Very nice hotel, quiet, comfy bed, very clean, a step up from the pre-cruise hotel and more conveniently located. Across the street from Patio Bullrich, an upscale mall with a food court. Luxurious bathroom in marble with shower separate from tub, includes a washcloth and over-sized amenities (shampoo, conditioner, shower gel, lotion). Easy checkin/check-out. One bottled water is complimentary in the room.

The breakfast buffet organized by the cruise package was extensive and delicious, including an omelette station.

This hotel's gem: the lovely garden accessible out the side door on the 1st floor; serene and peaceful and gorgeous.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: 507 is at the end of the hallway and facing the street (little or no road noise). Insist on a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MargaretEllen1950 wrote a review Jan 2023
Houston, Texas323 contributions193 helpful votes
4.0 of 5 bubbles
Stayed here at start and end of a Gate 1 tour, 5 nights total. Lots of other tour/cruise groups use this hotel, so it is up to western standards. The air con in our room worked great and was easy to adjust and responsive. Beds were comfy, although my second mattress needed to be flipped - room 1510 - management take note! Bathroom is huge and not newly styled, but everything was clean and worked. Breakfast has a lot of variety and is served in a room with gorgeous blue sofas and a stunning ceiling sculpture. Dining room food is some good and some not good. Pizza is only available from room service, not in the dining room, but don't bother. Lovely bar and good bar food. Sandwiches and pastries in the cafe are good. Great location to walk to restaurants and shopping; notice large mall with good food court directly across the street. Arranged a massage with the concierge - very nice, not expensive. Staff very helpful and friendly. Lovely outdoor patio in back. Would stay here again without hesitation.
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Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Don't order the pizza.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, General Manager at Sofitel Buenos Aires Recoleta
Responded 20 Jan 2023
Dear Mrs. Ellen; We really appreciate your comments regarding your stay at the Sofitel Recoleta Buenos Aires. I will share your comments with our team. We will check with our manager about the mattress. We look forward to welcome you back in Buenos Aires. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team.
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Richard L wrote a review Jan 2020
Miami, Florida95 contributions79 helpful votes
5.0 of 5 bubbles
Okay so yes I am out and about in South America, Argentina to be precise and of course travelling with my now 11 year. I booked the Sofitel on the recommendation of Ponant with whom it turns out I am travelling with next. The Sofitel Buenos Aires Recoleta is very much understated elegance, aka "The French Way" most if all staff are at least bilingual, nothing is a problem from recommending where to shop (and where not to) advice regarding local restaurants, the minutia of taxi travel and price expected, not to mention he assistance received from the Business Centre when attempting to obtain some documents to close an important business deal. The Sofitel Buenos Aires Recoleta is located in Recoleta, very safe and upmarket area. When you are next in Buenos Aires I suggest that you sent up camp here and enjoy this as your base to explore further.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, General Manager at Sofitel Buenos Aires Recoleta
Responded 9 Apr 2020
Dear RichardL918: We appreciate your kind and lovely words about your stay in Sofitel Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann
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Johno1212 wrote a review Mar 2023
Stafford, United Kingdom30 contributions12 helpful votes
5.0 of 5 bubbles
This hotel employee very friendly and helpful staff. Our room was very large and had a high standard of (French) items such as shower gels etc, included. Our room was large and immaculately presented.
The hotel is within a short work of famous sites to visit.
We at at the little bistro, which is part of the hotel. The food was delicious and of high quality....but you must try something from the wide range of patisseries available for your delight. We found this to be a reasonably priced meal.
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Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, General Manager at Sofitel Buenos Aires Recoleta
Responded 5 Mar 2023
Dear; Thank you for sharing your experience with us. It is our pleasure to have you as our guest. Our home it is a place where you will always be welcome. I will share your kind words with our team, Im sure that this will be motivational in prder for us to improve our service to the best level. We will be more than happy to have you back in your next visit. Warm Regards, Maria Luz Irureta Guest Relations Sofitel Buenos Aires Recoleta.
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Trevor N wrote a review Mar 2023
Jersey, United Kingdom808 contributions216 helpful votes
3.0 of 5 bubbles
We have stayed at several Accor group hotels around the world and been members of their rewards scheme for many years, but I am sad to say the Sofitel Recoleta did not meet the standards we expected, particularly given its 5 star rating.

On the second night of our stay we returned to the hotel at 21:10 and wanted to relax with a coffee before turning in for the night. We knew the main restaurant and bar were closed for refurbishment but felt sure we could order coffee in the temporary restaurant on the ground floor, where a few people were dining. The waiters told us coffee wasn’t available there and said to try the adjoining bar. In the bar the helpful barmaid said they didn’t serve coffee and suggested the coffee shop (but that had closed at 21:00) then the restaurant (already rejected) or room service, but we only have one chair in our room so hardly the venue for an end of evening relaxing drinks. When we went up to our room we found we only had a single coffee sachet, so didn’t bother with coffee that night. When we arrived the day before, we had been greeted at reception with “Bonjour” “because we are a French hotel”, I can imagine the reaction of an actual French guest being told coffee was not available after 21:00.

The bath towels in our room were very worn, thin and frayed on the edges, hardly those expected from a 5 star hotel. The attached picture shows the frayed edge and a label which suggests it was made in October 2011. We went to a friends room on the 11th floor (he had been upgraded to a suite after complaining about his original room) and his towels were newer looking and of a quality we would have expected in a quality hotel.

Our original checkin experience was very poor. The hotel simply couldn’t cope with the large number of guests arriving from our cruise ship, and we had a long wait after the 15:00 advertised available room time, and then were annoyed that couples who checked in after us were allocated rooms before us. We waited for our bags to be delivered to our room but gave up and had to go into concierge store to get our bags and take them up to our room ourselves, a task made even more difficult by the hotel only having 2 guest lifts serving 18 floors, totally inadequate when the hotel was as busy as it was during our visit.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, General Manager at Sofitel Buenos Aires Recoleta
Responded 13 Jun 2023
Dear guest, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Once again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalia Pringles Guest Relations Sofitel Buenos Aires Recoleta
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Deborah W wrote a review Jun 2020
West Orange, New Jersey202 contributions151 helpful votes
5.0 of 5 bubbles
We stayed before and after our Gate1 travel tour. The hotel was fairly busy, but the staff was excellent and we didn't notice any delays. Rooms were comfortable, but bathroom set up (shower, toilet, bidet) was cramped in one room. The breakfast buffet was excellent plenty of choices with cook to order option. The restaurant had very big portions with local and American options. We enjoyed the bar and their menu had a good selection of tapas (we tried each one) empanadas were our favorite. The pool was closed when we were there, although there is an exercise room and locker room accompanying the area. I would recommend the Sofitel.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patentesquire wrote a review Jan 2020
Philadelphia, Pennsylvania229 contributions106 helpful votes
5.0 of 5 bubbles
We visited Argentina in December thru the holidays. Sofitel was selected for us by our travel agency and we were very happy. Very clean, awesome breakfasts every morning and the rooms were comfortable, spacious and nicely apportioned.

Hotel was very helpful, providing some small snack items upon arrival and they took care of our needs (minimal but they took care of us). Mr. Sebastian (Hotel Catering Manager) was especially accommodating when we had a request to hold our room just a while longer than usual during our final day.

We had 2 rooms near each other as requested.

We spent New Year’s Eve at the onsite restaurant and were very happy with the dinner, music, and how we were treated.

I would recommend this hotel if you are in BA.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gailp519 wrote a review Mar 2023
Carlsbad, California55 contributions18 helpful votes
2.0 of 5 bubbles
The day we got there were three cruise line companies arriving and one large operator departing. We had to wait an hour beyond the 3PM check-in because the rooms weren’t ready. After an hour,our bags did not arrive as promised. We had to go down to the basement to locate our luggage amongst the hundreds of others & take them upstairs ourselves. Many other people had to do the same. The hotel has only 2 elevators for 18 floors -with about 20 rooms on each floor. There were long waits to get into an elevator that only holds five or six people. And then it stops on almost every floor.
We went to the bar lounge for a drink at 6 o’clock, and were told that there would not be a bartender until 730. Another night there was only one bartender with 20 people in the lounge waiting for their drinks. Housekeeping would leave only one face wash cloth. I requested two washcloths per day then did not receive any. The staff are nice but they are incredibly understaffed for such a busy cruise line-based operation. Perhaps better management would help, but it was not a relaxing enjoyable environment.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, General Manager at Sofitel Buenos Aires Recoleta
Responded 13 Jun 2023
Dear guest, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we have taken notice of your observations. Sincerely, Natalia Pringles Guest Relations Sofitel Buenos Aires Recoleta
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BuckeyeNana wrote a review Feb 2020
Aurora, Ohio172 contributions99 helpful votes
4.0 of 5 bubbles
We arranged this stay through our cruise line. Our initial impression getting off the bus was modern, upscale hotel in great location. It was all that. However, customer service was lacking. Yes, they did all that an hotel would do. They did offer us coffee and juice in a room with barely enough seating. They did hold our luggage for us until our room was ready However, communication was lackluster. We constantly had to check in to see if our room was ready and things seemed to be in a constant state of confusion. The room itself was fine. No complaints there. My only complaint was it seemed no one went out of their way to accommodate any of the guests who just came off the cruise.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sylvia Eichmann, Guest Services / Front Office at Sofitel Buenos Aires Recoleta
Responded 24 Feb 2020
Dear BuckeyeNana, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta
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travelgirlallthetime asked a question Jul 2023
Sugar Land, Texas21 contributions3 helpful votes
Do you have handicap rooms
Answer from Nicole P
Ottawa, Canada262 contributions97 helpful votes
Best to contact hotel directly to ensure they have a room or rooms that meet your requirements.
robertaandjohnw asked a question Dec 2019
Sun City, Arizona216 contributions27 helpful votes
Can we buy tours from the hotel?!? Thanks
Answer from SofitelGR
Argentina3 contributions
Hello Robert! Yes of course! Our concierge team will provide you options for tours and activities in the city! Regards!
Answer from SofitelGR
Argentina3 contributions
Dear murphyhc, please contact directly to our reservations department, they will inform you and offer the best option. We have connecting rooms for families also. RESERVATIONS +54 (11) 4819 1295 Thank you!
Answer from SofitelGR
Argentina3 contributions
Hello Laura, thank you for contacting us. Yes, indeed! For several months we are under renovation. Façade and rooms (those that had not yet been remodeled during the period of The Brick) have been remodeled and the process is still ongoing to provide the best to our guests. Hop to see you soon in Sofitel Buenos Aires!
Howard Llewellyn wrote a tip 2 May
Bournemouth, United Kingdom417 contributions103 helpful votes
2.0 of 5 bubbles
"Book somewhere else"
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Joel K wrote a tip Mar 2024
Vancouver, Canada3,667 contributions852 helpful votes
4.0 of 5 bubbles
"elevators are a problem if there is a large group in the hotel. "
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mrmichael11 wrote a tip Mar 2024
Paris, France67 contributions22 helpful votes
5.0 of 5 bubbles
"Great location"
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Jill H wrote a tip Feb 2024
Melbourne, Australia391 contributions166 helpful votes
4.0 of 5 bubbles
"The restaurant opening at 7 pm for dinner was a little late for us."
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karen19020 wrote a tip Nov 2023
Bensalem, Pennsylvania1,831 contribution347 helpful votes
4.0 of 5 bubbles
"Avoid the massage services"
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Not the right property for you?
There are more places to choose from in the Buenos Aires area.
PRICE RANGE
₹16,242 - ₹33,150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caesar park buenos aires hotel buenos aires, buenos aires caesar park
FORMERLY KNOWN AS
Caesar Park Buenos Aires
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresRetiro
NUMBER OF ROOMS
175
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SOFITEL BUENOS AIRES RECOLETA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sofitel Buenos Aires Recoleta
Which popular attractions are close to Sofitel Buenos Aires Recoleta?
Nearby attractions include Shopping Patio Bullrich (0.06 km), Museo de Arte Hispanoamericano Isaac Fernández Blanco (0.4 km), and Embajada de Francia (0.3 km).
What are some of the property amenities at Sofitel Buenos Aires Recoleta?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Buenos Aires Recoleta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Buenos Aires Recoleta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Buenos Aires Recoleta?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Sofitel Buenos Aires Recoleta?
Conveniently located restaurants include ALMA Buenos Aires, Los Salones del Piano Nobile, and Nuestro Secreto.
Are there opportunities to exercise at Sofitel Buenos Aires Recoleta?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sofitel Buenos Aires Recoleta?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Buenos Aires Recoleta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Buenos Aires Recoleta?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
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