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Sofitel Buenos Aires Arroyo

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1,073 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Buenos Aires Arroyo
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Showing 623: English reviews
Zug, Switzerland
Reviewed 14 October 2013

We found the hotel in a quiet neighborhood and on the other hand you are really near to Plaza San Martin. The rooms are soacious, with very comfortable beds and good amenities in the bathroom. All staff was always really kind and friendly. The only thing we didn't like was the concierge service which was not really helpful. We've been...

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Helpful?
Thank roni_huser
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that your experience the concierge did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Larkspur,California
Reviewed 11 October 2013

Very nice place.Staff is helpful, welcoming,stable. It is nice to see familiar faces.Concierge has been an excellent referral. All rooms are nice, but we prefer the suites.We love the location.There is a quick stop next door and a full service grocery store about two blocks away.10 minute walk from an indoor shopping mall. Great hotel restaurant. Locals go there for...

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Helpful?
Thank dogstargems
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear guest, Thank you very much for your comments about the Sofitel Buenos Aires Arroyo. Receiving positive feedback from a regular guest is the best reward, we are glad you can feel comfortable with us. I will share your comments with our team. I am sure that your remarks will serve as an encouragement to all of our staff as...

Reviewed 30 September 2013 via mobile

Professional staff, multi lingual, perfect morning breakfast buffet. Concierge was very helpful with navigating the city, giving advice and they were gracious. Lobby bar is a good choice at all times of the day

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Helpful?
1Thank Longfellow123
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo, thank you for taking the time to share them. We hope you will choose us for your next visit to Buenos Aires and give us the opportunity to serve you a best as possible. Yours Sincerely, Philippe Seigle General Manager

Zurich, Switzerland
Reviewed 30 September 2013

Sofitel Buenos Aires became our favorite hotel in BA. There is nothing to complain about. The check-in was quick, the rooms are elegant, modern and spacious. The service in all areas is phantastic: friendly, efficient and pleasant. WiFi works well and it is quite fast. Sofitel offers all you would expect from a high quality, luxury hotel.

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1Thank danilo28
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We are grateful you took the time to share the experience you had at the Sofitel Buenos Aires Arroyo. Feedback is the best tool to improve the quality of services. We hope you to welcome you again for your next trip to Buenos Aires and give us the opportunity to offer you a “Magnifique” with us. Sincerely, Philippe Seigle General...

Weston, Florida
Reviewed 26 September 2013

Very good hotel as expected from a Sofitel...fancy rooms and good service Just beware of their "private" taxi service...they do not want you to know their fees until it is too late and you get the bill...outrageous charges (US$85 for a 15 minutes ride).

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2Thank Miguel G
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for having taken the time to share your experience regarding your stay at the Sofitel Buenos Aires Arroyo. I am glad you enjoyed your stay. Though I am sorry that your experience with our private transportation did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate...

London, United Kingdom
Reviewed 23 September 2013

There aren't that many Sofitel hotels like this in the world : together with the Chicago Water Tower, it's the best I have been to. Perfectly located, spacious, with great rooms, great breakfast, very friendly and helpful staff (great restaurant recommendations)...and, yes, a bit expensive ! The bar is great too and in the aperitif capital of the world, it's...

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Helpful?
Thank Arnaud M
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you very much for sharing your positive comments regarding your stay at the Sofitel Arroyo Buenos Aires. Our staff strives to deliver to our guests a “Magnifique” experience, and your feedback is the best encouragement. Thank you for choosing Sofitel around the world; we hope to welcome you again for your next trip to Buenos Aires. Best Regards,

Valladolid, Spain
Reviewed 15 September 2013

Very friendly staff at the welcome desk, excellent food, great rooms. The hotel is situated in Arroyo, one of the best places to stay in Buenos Aires. Short distance to the Aeroparque airport. Very small swimming pool. It is quiet expensive.

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Thank Jorge6868
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for sharing your experience about your stay at the Sofitel Arroyo Buenos Aires. Your opinion is very important for us in order to improve our services. We will take your comments into consideration, and we look forward to welcoming you back soon. Sincerely, Philippe Seigle General Manager

Sydney
Reviewed 14 September 2013

I echo the comments of those who found the hotel and its staff excellent. The location is perfect, on a quiet street near Plaza S Martin and not far from Florida. The lobby is spectacular, the staff who great you are friendly, relaxed and helpful. The rooms are very well appointed with very comfortable beds, good amenities in the bathroom...

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Helpful?
Thank Kleckerweise
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Thank you for choosing to stay with us at Sofitel Arroyo on your recent visit to Buenos Aires and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us and that you enjoyed our central location as well as the comfort of your room. We look forward to welcoming...

Toronto, Canada
Reviewed 4 September 2013

My wife and I recently spent three nights at this hotel and recommend it highly. We are occasionally in Buenos Aires on business and now that we have found the Sofitel, it will be our accommodation of choice. But it should be considered as far more than a business traveller's hotel. It is an interesting combination of a modern European...

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Thank JDAB-AVP
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Shrewsbury, United Kingdom
Reviewed 27 August 2013

A ightful Hotel to stay in when visiting Buenos Aires . We enjoyed 3 delightful days with magnificent weather and experienced the true taste f Argentina. Although we had been in Argentina once before we wish we had stayed in the Sofitel before.

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Thank Tim E
SofitelBuenosAires, Director General at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience. It is always such a pleasure to receive positive comments. We are glad you enjoyed your stay in Buenos Aires and at the Sofitel Arroyo. Hoping to welcome you soon again, Sincerely.

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: ₹ 17,668 - ₹ 26,468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#16 Luxury Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
16 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only stayed once.”
 of 5 bubbles TWWHaddon, 5 Jan 2017 | Read review
“I had a room on the 7th floor and one on the 3rd. Both faced the street and were quiet. The street is not very noisy.”
 of 5 bubbles ValerieL373, 26 Oct 2016 | Read review
“No views unless you are on an upper floor. Not sure of added cost.”
 of 5 bubbles Mostowich, 7 Oct 2016 | Read review
“We stayed on a high floor that appeared smaller than lower floors and was very quiet.”
 of 5 bubbles DavidY90, 29 Sep 2016 | Read review
“be careful with the dark rooms left and right side of the elevator”
 of 5 bubbles SavourTheExperience, 22 Sep 2016 | Read review
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