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Sofitel Buenos Aires Arroyo

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1,074 Reviews from our TripAdvisor Community

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Showing 623: English reviews
forbiddencity
Reviewed 1 week ago

Perfect place in a busy city. The location of the hotel is very convienient and allows you to reach a lot of place within a couple of minutes. The rooms are nice and clean. Breakfast is really good and offers a varity of food.

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Helpful?
Thank forbiddencirty
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear forbiddencirty, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

New York
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank nancykW7932UE
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Hanoi, Vietnam
Reviewed 1 week ago via mobile

Stayed here for a short break. The hotel has a very nice styling. It seems to be a modernised old building. The rooms are lovely and it's close to some nice areas to walk around. There is a nice restaurant and a separate coffee shop on the ground floor. Would recommend this place

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Helpful?
Thank The Z
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear The Z, Thank you for taking the time to share your comments with us. We were most pleased to know that you were pleased with the service provided by our team as well as our facilities. We hope to welcome you back to our house in the hopefully not too distant future! With kind regards, Frederic Ribault General Manager

Yorktown, Virginia
Reviewed 1 week ago

Located in the heart of the city two blocks from 9 de Julio Ave. Walkable distance from several spots Puerto Madero, Plaza de Mayo, Recoleta and San Telmo (within 3-4 km radius). Great service--at a price of course.

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Helpful?
1Thank Hampton_Lovetotravel
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Hampton_Lovetotravel, Thank you for your delightful comments regarding your stay with us at our Magnifique Home. It is always a pleasure to know how our guest felt while staying in Sofitel Buenos Aires. We were delighted to know that you enjoyed your stay with us. I look forward to welcoming you back to our hotel in the hopefully not...

Grand Rapids, Michigan
Reviewed 1 week ago

We stayed here for one night on our way to Patagonia. It was a very pleasant hotel, with friendly and helpful staff. They arranged our transportation to and from the airports, and while it was expensive it was reassuring to have reliable drivers. Close to lots of dining options.

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Helpful?
1Thank james f
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear James F, We appreciate your comments regarding your stay at Sofitel Buenos Aires. It is always such a pleasure to receive positive feedback. I will share your comments with our team, who I know will be encouraged by your remarks as we continuously strive to meet your needs and expectation. Thank you again for sharing your experience, and we...

London, United Kingdom
Reviewed 2 weeks ago

A very pleasant hotel. Comfortable bedroom and good sized luxury bathroom. I stayed in rooms 601 and 701, sadly the views from these rooms were poor. The staff are friendly and efficient. The restaurant served excellent food and wasn't too large, I suppose I would have liked a more informal dining room in an ideal world. There is also a...

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Helpful?
1Thank Kenneth H
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Kenneth H, Thank you kindly for your words about your experience in Sofitel Buenos Aires. Your words reassure me and my team that we are heading in the right direction. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Chipping Norton, United Kingdom
Reviewed 2 weeks ago

The rooms were very comfortable and everything worked very well. The location is excellent, in walking distance of the Plaza de Mayo with easy taxi rides to say MALMA, Recoleta, Palermo and so on. The in house facilities are first class with a very pleasant and good restaurant, and also a bar, Very comfortable. The key thing was the service:...

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Helpful?
1Thank TWWHaddon
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear TWWHaddon, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. It is always a pleasure to receive positive feedback! Hernan will be very proud to be mentioned as well. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 2 weeks ago via mobile

Hotel lobby is absolutely gorgeous, however the rooms definitely need some cosmetic Improvements. We stayed in a junior suite and loved the size and layout of the room. Biggest issue is that the Internet only worked when I sat at the door with it slightly ajar- very inconvenient. Room service and breakfast were good. We loved having a coffee/hot choc...

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Helpful?
Thank L G
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear L G, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. It is always a pleasure to receive both positive and constructive feedback from which we can learn from. I will share your comments with the Front Desk Staff as I know it will serve as an encouragement to all of our staff as...

New York City, New York
Reviewed 3 weeks ago via mobile

My wife and I traveled to BA over Christmas and stayed with the Sofitel. We highly enjoyed our stay and found the customer service to be efficient, courteous, and befitting of a 5 star hotel. The location is fantastic. Walking distance to Recoleta, and situated on a block with a few local restaurants (and a great cafe; Shelter Coffee). We...

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Helpful?
Thank golfaddict219
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear golfaddict219, It is such an honour to read your comments regarding your stay at the Sofitel Buenos Aires during Christmas. Your feedback will serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am proud that everyone made you feel welcomed and made a difference in your stay....

Auckland, New Zealand
Reviewed 3 weeks ago

Stayed in on 1504. Nice views, very quite and a good bed. There are a a lot of attention to detail in these rooms, I especially like the Bose sound system and the little extras in the room. Staff were very helpful and attentive. Mini bar s expensive, but there is a supermarket very close by.

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Helpful?
1Thank DaveWMac
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear DaveWMac, Thank you kindly for your comments regarding your stay at the Sofitel Buenos Aires. It is always a pleasure to receive positive feedback from all our Guest! These will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: ₹ 17,683 - ₹ 26,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#16 Luxury Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
16 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only stayed once.”
 of 5 bubbles TWWHaddon, 5 Jan 2017 | Read review
“I had a room on the 7th floor and one on the 3rd. Both faced the street and were quiet. The street is not very noisy.”
 of 5 bubbles ValerieL373, 26 Oct 2016 | Read review
“No views unless you are on an upper floor. Not sure of added cost.”
 of 5 bubbles Mostowich, 7 Oct 2016 | Read review
“We stayed on a high floor that appeared smaller than lower floors and was very quiet.”
 of 5 bubbles DavidY90, 29 Sep 2016 | Read review
“be careful with the dark rooms left and right side of the elevator”
 of 5 bubbles SavourTheExperience, 22 Sep 2016 | Read review
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