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Rochester M

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608 Reviews from our TripAdvisor Community

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There are newer reviews for Rochester M
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Showing 56: English reviews
Reviewed 30 January 2016

Stayed recently at the hotel, really nice, good breakfast service and rooms, however, service is not as good as the hotel, receptionist were a bit rude and no one ever replied any of the emails I sent after my stay. Also, Even if it is in a central location, be aware that rooms facing Esmeralda St will suffer music during...

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Helpful?
Thank Francisco P
GestiondeCalidad, Gerente at Rochester M, responded to this review

Our guests' comments are the best tools we have to improve our service and therefore, the only path to achieve our main goal: exceeding guests' expectations.  As Front Office Manager, I ask my most sincere apologies for the inconvenience occurred during your stay, we will be working and training together with the entire team to provide excellent service Our most...

San Francisco
Reviewed 2 December 2015 via mobile

No english-language CNN, BBC, or any other news channels. Beware of glitzy lobby photos. Room photos for not accurate either. Hotel staff were very kind, and they were helpful. The room was large, but it was not highly functional. Living room area had no television. Air conditioning for living room area was behind curtains, so the only way for it...

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1Thank 7,268
GestiondeCalidad, Gerente at Rochester M, responded to this review

For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. As regards our services and structure, we have already received your comments on that and we will be evaluating them with our board of directors. Yours sincerely, Santiago de la Sota Rochester Hotels Front Desk Manager

Miami, FL
Reviewed 27 August 2015

The hotel is nice, clean and simple do not expect anything special. The beds were comfy and clean. I like when you enter your room you first have a small room with a couch/bed in the entrance, then the bathroom then the actual room. The street in front of the hotel is closed because of construction just make sure to...

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Helpful?
Thank travelalways83
GestiondeCalidad, Director de Recepción at Rochester M, responded to this review

Ee really appreciate your comments, everyday we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations Looking forward to welcoming you in our hotels soon, Maximiliano Gómez Front Desk Manager RH Hotels

Cincinnati, Ohio
Reviewed 10 June 2015

Our travel agent had booked our room for arrival a day early so we could check in after an all night flight (we had confirmation from the hotel for this option). When we arrived they said they didn't know about the next day option and had cancelled our rooms. It took a call from our travel agent to get it...

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1Thank lindasmileawhile
GestiondeCalidad, Gerente at Rochester M, responded to this review

Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. "I would like to take this opportunity to thank you for your comments, they help us to improve a little more every day. " Looking forward to welcoming you in our hotels soon, Santiago de la...

Ventura, California, United States
Reviewed 9 May 2015 via mobile

Road under construction access to hotel limited. Screwed up reservation sat in lobby for over an hour. Very little help finally they figured it out put us in a room with one bed when the reservation had 2 beds. Good location to walk to most tourist spots.

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Helpful?
1Thank Alan K
GestiondeCalidad, Director de Recepción at Rochester M, responded to this review

Dear Alan Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations As RH's Front Desk Manager, I do take this opportunity to apologize for the inconveniences, We will focus on this issue in our next trainings. Maximiliano Gómez Front Desk Manager RH Hotels

Brisbane, Australia
Reviewed 4 May 2015

The staff and service at the Rochester M made it a more enjoyable stay. They went out of their way to be helpful and accommodating. The rooms and amenities are acceptable for the price. The road-works at the entrance make the access to the hotel difficult and make it feel like a fairly sketchy area however to be fair this...

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Helpful?
Thank Nick D
GestiondeCalidad, Director de Recepción at Rochester M, responded to this review

Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. As RH's Front Desk Manager, I do take this opportunity to thanks your comments. Looking forward to welcoming you in our hotels soon, Maximiliano Gómez Front Desk Manager RH Hotels

London
Reviewed 19 March 2015

I booked in January through British Airways so had no way of knowing that the street on which the hotel is located was entirely dug up, allowing only single file pedestrian traffic to either side of the works. Not knowing what side the hotel was on, I had to lug my suitcase down the entire block before being able to...

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1Thank LondonBrambles
GestiondeCalidad, Director de Recepción at Rochester M, responded to this review

Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. The government works in Rochester Hotel's surrounding areas are an issue beyond our control. Rochester M is located in the very heart of Buenos Aires and we do apologize for the inconveniences it may has caused....

Bogota, Colombia
Reviewed 26 December 2014

very small rooms, nice location only if you want to be near florida but its not a very charming of relaxing area, the included breakfast was so so , the staffwas nice and ready to help, it is very near where most people change moneyin the street

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Thank p m
GestiondeCalidad, Gerente at Rochester M, responded to this review
Google Translation

Estimado Sr. p m Muchísimas gracias por dedicarnos su tiempo con esta reseña. Valoramos mucho sus comentarios y trabajaremos en...

Reviewed 21 December 2014 via mobile

Centrally located and allows easy walking to all main attractions in Buenos Aires. Our room was great and had a separate "living room" with sofa and TV. There were 2 or 3 English channels on the TV, showing US sitcoms etc. The only minor criticism I have is that we had no blackout curtains so the room got very bright...

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Helpful?
Thank FrequentTravellerNI
GestiondeCalidad, Gerente at Rochester M, responded to this review

For Rochester Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. "I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon, Máximo Sanguinetti Rochester...

Marbella, Spain
Reviewed 7 December 2014 via mobile

I decided to move to the Rochester M after being disapointed in the Rochester Concept, the rooms where tiny, and the beds even smaller, honestly in my country that would have been a single bed, since i'm 6 foot 4 , i had no other choice then to move, The super friendly receptionist took me around the corner, to the...

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1Thank RichardLVDV
GestiondeCalidad, Gerente at Rochester M, responded to this review

Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. "I would like to take this opportunity to thank you for your comments, they help us to improve a little more every day. " Looking forward to welcoming you in our hotels soon, Santiago de la...

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Staying in San Nicolas

Neighbourhood Profile
San Nicolas
Immersed in the sound of honking horns and the footsteps of busy office workers, the Microcentro area of San Nicolás is where visitors will encounter the true hustle and bustle of Buenos Aires, walking down streets lined with office buildings and banks. The financial district is well-known for its vibrant atmosphere and unstoppable rhythm during office hours. After dark, the hubbub and migrates to Corrientes Ave., where theatre lovers might start their evening at a play and end it in one of the many traditional pizzerias nearby. During the day, Corrientes is known for its many bookshops and classic cafés, which are located just minutes away from some famous landmarks, like the Obelisco, Avenida 9 de Julio, and the Teatro Colon.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Rochester Hotel M is situated between the Obelisk, downtown Buenos aires, and the trendy Puerto Madero. Minimalistic in style, the hotel combines modernity and vanguard into an elegant design. Rooms are spacious, with their own climate control, soundproof windows, and king size beds, Led TV with cable, mini-bar, business desk and safe. All rooms have access to high speed internet. The buffet breakfast includes artisan bakery as well as a variety of hot dishes prepared by our on-site Chefs. In addition, the restaurant also serves a diverse selection of Argentine and European cuisine. Furthermore, Rochester M has a fitness center, a bar that serves coffee, snacks, and cocktails as well as a comfortable and stylish sitting area. The hotel provides a 24-hour front desk assistance and room service, as well as tour information, transfers and tours around the city. ... more   less 

Additional Information about Rochester M

Address: Calle Esmeralda 556, Buenos Aires C1007ABD, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Price Range: ₹ 3,297 - ₹ 18,164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester M 3.5*
Number of rooms: 24
Reservation Options:
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Hotel Style:
#59 Family Hotel in Buenos Aires
#74 Business Hotel in Buenos Aires
#78 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Rochester M staff and other travellers.
14 questions
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Questions? Get answers from Rochester M staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seek room larger than 10X12 with a window, near the elevator on a high floor for air”
MaryEli666, 29 Feb 2016 | Read review
“See comments in the review”
LondonBrambles, 19 Mar 2015 | Read review
“Choose upper floors, they have less A/C noise.”
77franciscay, 3 Dec 2014 | Read review
“Go somewhere else.”
Plato99, 25 Sep 2014 | Read review
“rooms not on Esmeralda are quiet”
ctyankee05, 4 Jul 2014 | Read review
5 of 5