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Intersur Recoleta

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532 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Australia
Reviewed 1 week ago

I loved this hotel perhaps because we were upgraded to a suite! The luck of the draw when travelling with a group. The location was wonderful, the staff were wonderful, our suite was wonderful. The bed was heaven. Large selection at the buffet breakfast. free wifi Walking distance to Recoleta Cemetery. There were a couple of problems, we couldn't get...

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Helpful?
Thank NewportAustralia
Reviewed 1 week ago via mobile

I requested an upper floor room when I booked months before my stay, and then twice when I was checking in. I was advised that there were none available, but assured that my room was quiet. This was not the case, the traffic noise is awful, continues all night and kept me awake. I'm exhausted! The only way I could...

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Helpful?
Thank Melanie I
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear Guest, Thank you very much for taking the time to submit your review. We appreciate your candid criticism, and we will use it as an opportunity to improve. As a customer focused organization, we strive for continual service improvement to exceed your expectations. As a result, your feedback is very important to us. I will be sharing your comments...

Reviewed 2 weeks ago via mobile

Absolutely loved this hotel!! It was so refreshing checking into this hotel after a couple of terrible nights sleep at other hotels. The room was very spacious, comfortable bed, modern bathroom and Internet worked well in the room. Staff were always so helpful and assisted with dinner reservations and any questions that we had. Large selection available at the buffet...

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Helpful?
Thank Lauren F
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through Trip Advisor. The most rewarding comment we could get is about our staff professional and prompt attention, as we try every day to make the difference through our quality of service. We hope to see you again soon. Cordially, Intersur Recoleta Staff

Miami
Reviewed 4 weeks ago

The location is very well located in Recoleta within Buenos Aires City. Facilities are well maintained, clean and serviced. I would suggest to replace or deep clean carpets, at least in the room I stayed (10th floor). Internet, TV, works well. Breakfast is good. Italian restaurant located in first floor is really good and portions are huge, but I believe...

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Helpful?
Thank KingAldo
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, We appreciate your comments regarding your stay at Intersur Recoleta hotel. Detailed and specific comments such as the one you have posted are very important to us, as we considered that you have been focused on the small details. We are glad to know that, even though you have encountered minor issues, you have felt secure and welcome,...

Sydney, Australia
Reviewed 24 October 2016

We stayed at this hotel for 2 nights in Oct 2016. Check-in was smooth & seamless. They speak english well. The room was pretty damn good for base price. Big bed - very comfy. Separate TV room. Spacious bathroom. Their breakfast had quite a large selection and was very fresh. The only criticism was that there was no tea/coffee making...

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Helpful?
Thank Candice A
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through Trip Advisor. The most rewarding comment we could get is about our staff professional and prompt attention, as we try every day to make the difference through our quality of service. We hope you can visit us again in the near future. Best regards, Intersur Recoleta Staff

Tauranga, New Zealand
Reviewed 17 October 2016

Our agent booked this property for us. The location was spot on for walking to local attractions. The weekend market was awesome and held in the park just down the street. The Recoleta Cemetry is a close walk. You can spend hours here looking at all the amazing old crypts. The Museum is also in walking distance. The negative side...

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Helpful?
Thank eliza836
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear Guest, First of all, we want to thank you for your feedback and comments. However, we are sorry to hear your experience with our breakfast service; we understand that this may have caused inconveniences. We really want our guests to be comfortable during their stay, and we work every day to improve and to provide an excellent service in...

Memphis
Reviewed 10 October 2016

Intersur Recoleta was a really nice hotel in an ideal neighborhood with many restaurants, banks, shops and apartments. The lobby of hotel had a sophisticated look about it. A very expensive Italian restaurant is at the back of the lobby. Other great restaurants are within walking distance. Our room was clean and comfortable. Breakfasts were excellent. The staff was welcoming...

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Helpful?
Thank MissMem
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, We appreciate your comments regarding your stay at Intersur Recoleta hotel. Detailed and specific comments such as the one you have posted are very important to us, as we considered that you have been focused on the small details. We will be glad to receive you again soon. Best regards, Intersur Recoleta Staff

new zealand
Reviewed 7 October 2016

We had 5 nights here and it was very comfortable, the breakfast had a good selection and the coffee was nice. The restaurant was excellent and even though expensive most of the meals were of sizing for 2 people. We had a lot of trouble trying to exchange USD, the front desk didn't have PESO and the exchange places down...

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Helpful?
Thank melbrown
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through TripAdvisor. We do our best to try to offer a high quality service, in order to make the difference, and it is always nice to get a feedback like yours, letting us know that our efforts are being productive. We hope we can receive you again on your next...

Greenville, South Carolina
Reviewed 6 October 2016

Maybe it's just Argentina but the staff were cold and seemed a bit pretentious.....even people working in the service industry. I didn't feel welcome here. Door greeters never said hello or smiled once. Check-in attendant was aloof as well. Very good breakfast with terrible coffee. Good room but two twin beds pushed together and coming apart is very uncomfortable. Very...

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Helpful?
Thank hokiepokie95
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear Guest, First of all, we want to thank you for your feedback and comments. We really want our guests to be comfortable during their stay, and we work every day to improve and to provide an excellent service in every area of the hotel. We appreciate you have stayed with us, and we will take your feedback to continue...

Melbourne, Australia
Reviewed 14 September 2016 via mobile

We spent 2 nights here and found our stay to be very pleasant. Staff were helpful and polite. Breakfast that was included in the room rate was of average quality. Not exciting, just the usual fare. Some items were not as fresh as could have been hoped for but in general it served it purpose. It was in a safe...

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Helpful?
1Thank JNaresh
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through TripAdvisor. We are happy to read that you have enjoyed not only our hotel, but also our city. The most rewarding comment we could get is about our staff professional and prompt attention, as we try every day to make the difference through our quality of service. We will...

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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Combining classic architecture with luxurious interiors, Intersur offers a spa and gym facilities in the exclusive Recoleta neighbourhood. Wi-Fi is free. Intersur Recoleta has elegant rooms with cream-coloured carpeted floors, upholstered chairs and flat-screen cable TV. All rooms are equipped with air-conditioning, work desks and bathrooms with baths. Some rooms feature city views and hydro massage tubs. Intersur is only 7 blocks from the Museum of Fine Arts and 4 blocks from the famous Recoleta Cemetery. The trendy restaurant district, Puerto Madero, is a 10-minute drive. The tour desk can assist with tips and tango show tickets. A buffet breakfast with pastries and croissants is served daily at Recoleto Bar, featuring plenty of light and glass panelled ceilings. Open to guests and general public, Marcelo Restaurant offers Italian cuisine dishes and an exclusive wine menu. There is a 24-hour front desk. Jorge Newbery Airport is 4 km away ... more   less 

Additional Information about Intersur Recoleta

Address: Avenida Callao 1764 | Entre Guido y Quintana, Buenos Aires C1024AAQ, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: ₹ 7,283 - ₹ 13,409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intersur Recoleta 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Intersur Recoleta Hotel Buenos Aires
Hotel Style:
#31 Spa Hotel in Buenos Aires
#72 Luxury Hotel in Buenos Aires
#80 Business Hotel in Buenos Aires
#92 Family Hotel in Buenos Aires
#119 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Intersur Recoleta staff and other travellers.
5 questions
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Manhattan Beach, California
4 months ago
over a year ago

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Questions? Get answers from Intersur Recoleta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upgrade.”
 of 5 bubbles NewportAustralia, 26 Nov 2016 | Read review
“Ask for a room on higher floor to avoid street noise.”
 of 5 bubbles melbrown, 6 Oct 2016 | Read review
“If you like the cemetery, stay here. If want restaurant options probably try another area.”
 of 5 bubbles hokiepokie95, 6 Oct 2016 | Read review
“Avoid lower floors to reduce street traffic noise.”
 of 5 bubbles Graham_Woodbridge, 15 Jun 2016 | Read review
“Request an upper floor room away from the elevators.”
 of 5 bubbles GoodwoodRaleigh, 23 Feb 2016 | Read review
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