EXCELLENT!!! Room is BEAUTIFUL Staff are super nice and helpful Breakfast is AMAZING Shower pressure is GREAT Location is perfect right next to all the retail stores!! I'll be staying here again soon
This is a real find: a friendly, comfortable, stylish hotel in an ideal location at a fraction of the price of its luxury neighbors such as the Four Seasons. Rooms are nicely furnished, spacious, quiet, clean, with very comfortable beds and high quality linens. Bathrooms have plenty of hot water and huge towels. There are kitchenettes in some rooms. Staff is unfailingly helpful, especially Sarah and Christian. Management was also super kind to honor a pre-paid reservation delayed years by COVID. Highly recommended.
We stayed for a total of seven nights during our visit to Buenos Aires. Booking was easy and communication was prompt. The hotel is centrally located. Many groceries, bakeries, restaurants and shops are close to the hotel. There are plenty of attractions that are also within walking distance or a short taxi ride away. The check-in and check-out process was smooth and easy. The room that we had was spacious enough for our needs. The microwave and refrigerator was a welcome addition to the room. Daily housekeeping was available as well. The breakfast was small but we think was sufficient enough prior to start your day. All the staff that we encountered were friendly, helpful and approachable. Special mention and kudos to Sara, Alejandro, Lorenzo and Christian who made our stay enjoyable and memorable. BENS-Recoleta Park is highly recommended to everyone who will be visiting Buenos Aires.…
Amazing butique hotel! Staff at front desk are so warm and kind. We appreciated everybody spoke English. Housekeeping ladies are friendly and approachable. They work really hard behind the scene. Breakfast is small and simple but the person who is in charge kept it clean and organized. I felt safer because they lock front entrance and staff is there 24 hours so they can monitor who is coming in. Refrigerator is nice size with ice maker tray. Microwave always comes in handy. There're many market and supermarket nearby but recommend to bring your coffee or tea. There was no kettle in the room but I.m sure you can ask for it. Many attractions are walking distance. Subway is less than 10min. I travel alot and stayed at many hotels but I can see why they get high rating after staying there. It's not a fancy hotel but staff members are just amazing. They just make you feel welcomed and comfortable. Thank you for your hospitality!…
One of a kind service in the heart of Recoleta! Staff is just amazing, everyone always eagering to help you with a super attitude. Spacious rooms, well located and excellent breakfast, I would not hesitate to stay there again!
Wonderful stay. The staff was very kind; the breakfast was great with a lot of healthy choices: fruits, eggs, seeds. The pastries were all fresh. And last but not least, spacious clean rooms... Everything was beyond expectation. We'll come back for sure!!
I stayed here for 1 week and it was Great!! Very clean (daily), nice size room, goo lighting, save box, nice closets. Staff are very, pleasant and helpful. They helped to get my Covid test appointment, print the sheet. The first couple of day the breakfast was at the room, but then at the breakfast area,,,it was very good. I can't say anything bad and more important, I would have not doubt to stay there next time I come to Buenos Aires. Has excellent location in my favorite neighborhood in the City..Recoleta!!!
The room itself was very nice, very comfortable, exactly what I was looking at a very good price. The staff was outstanding, so friendly and helpful. It's been quite a while since I've encountered just excellent customer service. I will definitely stay in Bens Recoleta Park again and will enthusiastically recommend it to family and friends.
The staff is probably the best I have ever experienced; they are very helpful, you can see their smiles even they wear a mask! You can see their true passion for service, thank you Matias and all the team for being amazing. Great location, comfy rooms, great value. Cant wait to go back!
My friend and I had a very nice and pleasant stay at this hotel! The room was big and clean. The breakfast was good. Most of all, the hotel personell was very kind, answered many question and helped us to get around in Buenos Aires.
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