Novotel Buenos Aires
Avenida Corrientes 1334, Buenos Aires C1043ABN Argentina
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About
#107 of 524 hotels in Buenos Aires
Location
Cleanliness
Service
Value
Buenos Aires is a major business and leisure destination in Latin America. Novotel Buenos Aires is strategically situated two blocks away from the “Obelisco”, in the businessand shopping district, surrounded by the best cultural and tourist offers in town. Novotel rooms: a space which will surprise you, 127 rooms, 2 suites, Rooms for handicapped guests, Queen Size bed, Coffee & tea facilities, LCD TV 32”, Connectivity through the TV, Electronic safe box, Free Wi-Fi internet connection, Enjoy the simple pleasures, Enjoy a pleasant environment on Patio #378 space, at the restaurant, the bar or the terrace. You'll find a delightful natural Mediterranean cuisine. In Balance Wellness by Novotel: a moment for the wellbeing, Swimming pool, Swimming pool for children, Fitness, Steamy sauna.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Happy hour
Snack bar
Wine / champagne
Poolside bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bidet
Safe
Laptop safe
Electric kettle
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.5 km
74Attractionswithin 0.5 km
Avenida Corrientes 1334, Buenos Aires C1043ABN Argentina
Name/address in local language
Getting there
UruguayBuenos Aires Underground2 min
TribunalesBuenos Aires Underground4 min
2199Reviews45Q+A93Room tips
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This hotel is well-located in the lively downtown area amidst a bunch of restaurants and easy walking distance to the Teatro Colon and Casa Rosada. We also walked to Recoleta and to San Telmo from the hotel, each about a thirty minute walk (in opposite directions). The room itself was a bit tired and the water in the shower never made it past tepid but the staff is always kind and helpful and the courtyard area at the back of the hotel was a lovely place to sit and relax and to enjoy the beautiful Buenos Aires evenings. I would stay there again.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Emilio Battiti, Guest Services / Front Office at Novotel Buenos Aires
Responded 29 Mar 2023
Dear Bounder, We very much appreciate your comments regarding your stay at the Novotel Buenos Airesl. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we understand that foreign visitors in Argentina are exempted from IVA (tax) of 21% on hotel accommodation. The rebate system is available to visitors who can prove with a valid passport and who pay for their accommodation with a non-Argentine credit .The process should be completed at the time of billing, with no need for any extra paperwork. We stayed at 3 hotels in Argentina, two of which have granted us tax exemption as expected without any hassle. However Novotel Buenos Aires has insisted on charging us 21% tax unless we can produce an online immigration form. The online form simply doesn’t work for us. We requested to see the front desk manager, Emilio but had to return to the hotel twice and waited for one hour before we managed to see him. He appeared to be busy and could only spare us 5 minutes to discuss this matter. He was sarcastic and unapologetic too. Emilio has insisted on charging us the tax. He advised us to claim the tax back at airport which is clearly a bad advice. Tax refund at airport only works for purchases of goods which are supported by tax refund form from merchants. We asked an immigration officer at passport control and she told us there is no need to complete an online form. She wasn’t aware of one herself and she can’t explain why the online form doesn’t work. Anyway we have requested Emilio to explain the reasons for charging us IVA by email which he had promised to do before we leave Argentina. But he had simply ignored our emails despite a few reminders sent. This is totally outrageous! There is no courtesy or what so ever towards a guest and an Accor member! There is no help offered! I guess the hotel will simply pocket the IVA charged for foreign visitors since there is no indication of IVA amount charged on the invoices! The hotel is centrally located near Obelisco, Buenos Aires. They are a lot of other hotels within the same vicinity and price range. We would suggest you to avoid this hotel to save 21% on your accommodation unless you are 100% sure that you could produce an online immigration form. We received equivalent service from another hotel chain 300m away, and saved 21% on our hotel bills hassle free. Why not?…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Emilio Battiti, Guest Services / Front Office at Novotel Buenos Aires
Responded 29 Mar 2023
Dear Mr. Wei Chin Thoo, Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we have mentioned in several emails, the body in charge of governing the requirements to be able to be exempt from paying 21% VAT tax, is the AFIP and it indicates that the presentation of the migration form is mandatory. We do not know the reason why they were not included in it, but we cannot carry out a billing without this legal support. We understand your discomfort but we cannot incur in billing without corresponding legal support. We also do not know if other establishments are doing it, but it is not what the current norm indicates. From our reception team we are at your disposal to assist you as soon as it can appear in the migration form. At Novotel Buenos Aires, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have reviewed this hotel nine other times, so all details about it are clearly listed. Its pros - location, staff('s teamwork), modern ambience - and cons (tired furniture, decaying condition, high rates, among others - still remain. ALL Platinum full recognition only takes place when demanded, despite my 10th visit, and there are always misunderstandings. The suite remain as comfortable and problematic as always, and all points to be improved have been reported a number of times to the many managers that were employed there! Also, how come such an established place has so much rotation in positions of command?? I believe the hotel simply takes fo granted that they are in prime location and hold a good reputation, implying nothing else needs to be done - that including the famous Argentinean boosted ego! It is still and shall remain an excellent option and I am likely to be back there in a few months; nevertheless, it is frustrating having to come back every time and see no improvement whatsoever... By the way, taxi to/from Ezeiza costs AR$ 7000-8000 and to Aeroparque shall be around AR$ 1500 on the metre.…
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Yanina Teplisky, Guest Services / Front Office at Novotel Buenos Aires
Responded 7 Mar 2023
Dear Victor, We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. Gym is not good. Machines in very bad condition, weights same situation and missing all levels. Mat damaged. Treadmill broken. 2. Shower area is leaking water to outside. A swimming pool is out when you finish your shower 3. Front desk and restaurant don't answer your calls. The sign in the phone drives you to a wrong button 4. Bedroom is good 5. Air conditioning silent 6. People are nice
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Avoid front rooms. Street is always crowded and noise
The back rooms are very silent
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Emilio Battiti, Guest Services / Front Office at Novotel Buenos Aires
Responded 29 Mar 2023
Dear Carlos Tavares, We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best asset of this hotel is its location, right in the middle of the action in Buenos Aires. Close to restaurants, theaters, book stores, cafes, and an infinite etcetera. Staff is very friendly and helpful. Room is very comfortable overall. I would definitely consider this property on my next visit to Buenos Aires.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very central, modern, but definitely getting a bit old. Nevertheless, I felt good. Unfortunately, the windows are either not tight or very noisy. You can hear almost everything from the street. Breakfast okay (although the coffee wasn't great), restaurant and bar okay, nice staff.
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Date of stay: November 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is located in the heart of Buenos Aires, close to the Colón Theatre, legendary restaurants such as Zum Edelweiss and the most important theatres of the city on Corrientes Avenue, which is the equivalent of Broadway in the southern cone. The decoration of the room is modern and if you travel for work you have almost all the possible plugs in the world and you have a well illuminated work area comfortable for teleworking. Definitely one of the best options for visiting Buenos Aires.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yanina Teplisky, Guest Services / Front Office at Novotel Buenos Aires
Responded 31 May 2022
Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I arrived, I knew I picked the right hotel. I didn't find any problems as were listed in some earlier reviews, at all. The front desk staff was professional and friendly, the room was immaculate and spacious. The location is excellent with the subway just at the corner. The outdoor terrace was perfect for my afternoon latte. If you're visiting Buenos Aires
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yanina Teplisky, Guest Services / Front Office at Novotel Buenos Aires
Responded 12 May 2022
Dear Charlie: We very much appreciate your comments regarding your stay at the Novotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanina E. Teplisky Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Novotel in Buenos Aires, near the obelisk, for two nights. The personnel there were distantly friendly but not too helpful or knowledgeable about how to address problems. We had some strange row of lights in our room that flashed green and red like a disco. We reported it via house phone and were told it would be fixed. This was around 6pm. We went out and returned at midnight to see it still going, and without any other lights on in the room, it stood out truly like we were at some kind of nightclub. We went to the front desk, and the worker directed to turn off any of many various light switches, which I assured him I had tried many times. He said to try again, which I did, and then had to call him back when it still didn't work. He made the trip to our room (808) and assessed it as "something is wrong". At that point, he said the only thing to do was to move rooms. This at midnight, when we could have moved at 6 when originally reported. We were tired and checking out following morning so did not want to move, despite the bad conditions. We slept under pillows and blankets to block out the flashing lights, which actually seemed frightening as potentially causing some brain issues! We have a 19 second video but this page does not allow to show it. Somehow, the following day as we packed to leave, the lights miraculously had turned off - no idea how as we no longer were trying all the light switches. This was poor management and customer service at the least. It left us with a bad perception of Novotel as a chain and certainly this location. Too many other options in a great city.…
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I chose this hotel due to its location near city attractions. Hotel is located next to Pizzería Güerrin. There were many restaurants near the hotel. Tango Porteño is within walking distance. Subway station and bus stops are nearby. Hotel wi-fi was easy to access and relatively fast. Room safe was large enough for my laptop. An unstocked mini-fridge is supplied. There is also a kettle supplied. Closet is spacious. Bathroom had a shower but no tub. Toilet and bidet were in a separate room next to the shower and sink. No facecloth, robe, nor slippers are provided. The front desk staff was also very helpful in printing out my Covid test result. Room was comfortable. Elevator and rooms are controlled by key cards. Breakfast buffet was satisfactory. There is an outdoor pool and fitness centre but I didn’t get a chance to use them. The only negative was that there were no English-language TV channels.…
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yanina Teplisky, Guest Services / Front Office at Novotel Buenos Aires
Responded 31 May 2022
We very much appreciate your comments regarding your stay at the Novotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$110 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel buenos aires hotel buenos aires
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresSan Nicolás / El Centro (Downtown) / Theater District
NUMBER OF ROOMS
129
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Frequently Asked Questions about Novotel Buenos Aires
Which popular attractions are close to Novotel Buenos Aires?
Nearby attractions include Teatro Colon (0.4 km), Tango Porteno (0.4 km), and Paseo La Plaza (0.4 km).
What are some of the property amenities at Novotel Buenos Aires?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Buenos Aires?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Buenos Aires?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Buenos Aires?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Novotel Buenos Aires?
Conveniently located restaurants include Las Cañas, Heladeria Cadore, and Green Eat.
Are there opportunities to exercise at Novotel Buenos Aires?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Buenos Aires?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Buenos Aires offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Buenos Aires?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Novotel Buenos Aires?
Many travellers enjoy visiting Recoleta (1.8 km), Museo Nacional De Arte Decorativo (2.8 km), and Basilica de Nuestra Senora Del Pilar (2.0 km).