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We were there just for a weekend and didn't use the pool, so our experience is only about the hotel itself. The first observation is that the hotel needs a total renovation.
But let's start with good things:
- I believe that it...More
Ok sure, the hotel does need touching up, but all in all good price performance rate. The room we got was far from the pool, but was functional for what we have used it for - sleeping and resting.
Pools are great, just enough of...More
We accomodated in the renovated wing which is rather comfirtable but hard to find the room in the labirinth.
Swimmingpool and water slide is good. My kids enjoyed them.
Staff is not really kind and helpful.
Restaurant is horrible because very few selection of meal...More
We went to the hotel with 1 and 5 year old kids. The swimming pool was ok, but the room was a complete disaster. First of all we had to pay 50€/night for extra bed, which turned out to be a sofa-chair that was already...More
Been with friends for an afternoon swim with the kids. Spent 140 € to enter. Tried to order some wine and they had any claiming thah the chief of gastronomy didn't order any. Waited 30 minutes to get a drink. Spent another 100€ on drinks...More
Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 16 August 2017
thank you the review! We will take it into consideration to improve our future service. Allow us to apologize about the inconveniences you had during your visit.
Hotel Aquapark Žusterna