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07/05/2017 08/05/2017
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    Sante Hotel & Spa

    La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (137)
    Room & Suite (76)
    Pool & Beach (19)
    De Leeuwenhof Hotel/Guesthouse
    564 reviews
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    Overview

    • Excellent27%
    • Very good19%
    • Average21%
    • Poor15%
    • Terrible14%
    Travellers talk about
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    De Leeuwenhof Hotel/Guesthouse
    564 reviews
    #1 of 14 hotels in Paarl
     
    Grande Roche Hotel
    475 reviews
    #2 of 14 hotels in Paarl
     
    Cascade Manor
    173 reviews
    #3 of 14 hotels in Paarl
     
    De Wingerd Wijnland Lodge
    78 reviews
    #4 of 14 hotels in Paarl
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviewed 4 weeks ago

    The only good things were the lovely location and the spacious room. Bear in mind when you read this that this place is supposed to be 5 star! The only lift was out of order. The phone in our room was broken and couldn't be...More

    Helpful?1  
    Response from Hote1Management, marketing coordinator at Sante Hotel & Spa

    Dear Guest Thank you for taking the time to write a review and we apologize that the General Manager had never gotten back to you. He will be contacted to ask why this is the case and be made sure to contact you for another...More

    Reviewed 4 weeks ago

    Entrance to the hotel is a nightmare. Security process requires your drivers licence and while most will have it, if you do not, you may not get in so easily. Welcome at reception was fine. The lift that was broken in other reviews is still...More

    Helpful?
    Response from Hote1Management, Manager at Sante Hotel & Spa

    Dear Valued guest , thank you for your feedback on your recent stay at Sante Hotel and Spa . We are apologise profusely about the poor reception received at our hotel , we will definitely address this with corrective actions urgently . Again we value...More

    Reviewed 14 March 2017

    I'm copying the complaining email I sent to the hotel and the hotel group - they have not bothered to reply! I am so disappointed to be writing this email as I was looking forward to a perfect honeymoon. A couple of days of relaxing...More

    Helpful?
    Response from Hote1Management, Manager at Sante Hotel & Spa

    Dear Victoria , thank you for your valued feedback , we have communicated this to our National OPS Manager for further action. Kind regards Management & Team Sante Hotel & Spa

    Reviewed 3 March 2017

    So when I booked this hotel - it said there was wifi and on arrival I was informed there is no wifi in the rooms and you have to sit in public areas for access to the internet which was extremely annoying. Additionally, the breakfast...More

    Helpful?
    Response from Hote1Management, Manager at Sante Hotel & Spa

    Dear Kalika , thank you for your feedback on your recent stay at Sante Hotel and Spa . We apologise profusely about the poor reception received at our hotel , we will definitely address this with corrective measures urgently . Again we value your continued...More

    Reviewed 24 February 2017

    Ignore the bad reviews, this place was amazing. First time attending for my 3 year anniversary on the 23 February 2017 and we thoroughly enjoyed ourselves. Every treatment was totally worth it, from head to toe. The only thing I was annoyed at was the...More

    Helpful?
    Response from Hote1Management, Manager at Sante Hotel & Spa

    Dear Valued Guest , thank you for your feedback on your recent stay at Sante Hotel and Spa . We are apologise profusely about the poor reception received at our hotel , we will definitely address this with corrective actions urgently . Again we value...More

    De Leeuwenhof Hotel/Guesthouse
    564 reviews
    #1 of 14 hotels in Paarl
     
    Grande Roche Hotel
    475 reviews
    #2 of 14 hotels in Paarl
     
    Cascade Manor
    173 reviews
    #3 of 14 hotels in Paarl
     
    De Wingerd Wijnland Lodge
    78 reviews
    #4 of 14 hotels in Paarl
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 214 - US$ 238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Paarl
    Photos
    Traveller (137)
    Room & Suite (76)
    Pool & Beach (19)
    Dining (13)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Pick another hotel!"
    Read review
    "not appropriate if you need WIFI"
    Read review
    "Ask for room overlooking pool as opposed to courtyard."
    Read review
    "Outside suites would be quieter but you have much more bird life."
    Read review