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Conrad Pezula

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#7 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Pezula
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773 Reviews from our TripAdvisor Community

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There are newer reviews for Conrad Pezula
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Showing 641: English reviews
London
Reviewed 5 November 2016

We stayed at the Conrad Pezula in October, travelling with two young children. This was one of the most tranquil stays I have had in a hotel anywhere in the world, and this was pretty much down to the amazing staff. Every single person went beyond anything I have experienced before to make our stay more enjoyable - we asked...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank danielg00
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear danielg00, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again...

Cape Town, South Africa
Reviewed 2 November 2016

The staff at all times were most polite and well trained which made our stay a happy and memorable occasion The facilities were world class and it is a destination to which I will return and also recommend to my friends

Review collected in partnership with Conrad Hotels & Resorts
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Thank Keith F
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Keith F, Many thanks for the wonderful review. We are so happy to learn that you enjoyed your experience at the hotel and your interaction with our team. We look forward to welcoming you back to the hotel in the near future. Best regards, Victor Chalfoun General Manager

London, United Kingdom
Reviewed 2 November 2016

We have just returned from a 12 day tour of South Africa and stayed in 5 different 5 star properties during our trip. All of these hotels provided a great experience apart from 1 and I am writing this review because I don't want other families (with youngish children) to make the same mistake. I chose the Conrad Pezula because,...

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7Thank HuntersWood
Newcastle upon Tyne, United Kingdom
Reviewed 2 November 2016

We have just returned from South Africa and the four of us had the best time ever at this gem of a hotel.All of the staff and I truly mean all of them were extremely helpful and went the extra mile to ensure our short stay with them was a memorable one. The accommodation was of an extremely high standard...

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Thank avalentine1402
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear avalentine1402, Thank you for posting your lovely review. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated and in return we would like to mention that we appreciate you and all our other guest that give us...

Toronto, Canada
Reviewed 1 November 2016 via mobile

The Conrad Pezula, restored my faith in the Hilton Brand, My family and I stay at this resort unfortunately for one night only, however after a long drive, this place was very welcoming with its friendly helpful staff, and very generous spacious rooms, the resort is set on a very beautiful and extensive piece of land. The restaurant and Bar...

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Helpful?
Thank Thierry K
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Thierry K, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. Please rest assured that we have noted your valuable feedback which we will use to further train our team and make improvements. I am pleased to hear that you enjoyed your suite, dining experience and the service you received...

Tring
Reviewed 31 October 2016

I wasn't sure what to expect from the Conrad Pezula, initially, particularly being a golf resort (we were not there to play golf). It has exceeded my expectations! The resort is nicely laid out with a modern yet rustic feel, located a short 10-minute drive from Knysna. The rooms were large and extremely comfortable with large modern bathrooms and a...

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Thank PhillipP
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear PhillipP, Thank you for staying at Conrad Pezula and secondly for giving us a 5 star review. We never take them for granted We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay....

Lewisburg, West Virginia
Reviewed 26 October 2016

#3 close to restaurants. Breakfast always excellent. We loved Pumla, Blessings and the chef, Nicki. Cheerful, lovely people who seemed to really enjoy their guests. Had a bumble with a reservation not being made and a shuttle not being where it was suppose to be. The manager, Victor, was gracious and attempted to accommodate us for this blunder. His kindness...

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Thank BlueFalconRidge
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear BlueFalconRidge, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you a received was great. Please rest assured that we have noted your valuable feedback which we will use to further train our team...

Johannesburg, South Africa
Reviewed 25 October 2016

This has to be the best service experience that I have had at any resort hotel in the world. An amazingly impressive team from the butlers as you drive in through check-in, the restaurant and bar, golf and the spa. In particular I want to mention Zhulin May, Mika, Yves, Farhana, the two hostesses in the restaurant (sorry that I...

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Thank dannynza2016
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear dannynza2016, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was great and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

johannesburg, South Africa
Reviewed 25 October 2016

I would surely recommend Pezula Conrad if you need a peace of mind. very friendly staff and a place to recharge especially for couples. we loved the fact that we could still have our meals in the private space of our villa. we would love to visit in the near future.

Review collected in partnership with Conrad Hotels & Resorts
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Thank Dionne M
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Dionne M, Thank you for your review and for choosing to stay at Conrad Pezula. We appreciate the time you have taken to share your feedback with us and are delighted to hear that you enjoyed your overall experience. The team looks forward to welcoming you back for another wonderful stay. Best regards, Victor CHalfoun General Manager

Siliguri, India
Reviewed 19 October 2016

Me and my friends had an amazing experience staying in this hotel. We stayed for 2 nights and really had good time there. Beautiful well-maintained property and situated at an amazing location. the staffs were very helpful,homely and professional. Starting from the people at the front desk to the support staff were very nice and they really went extra mile...

Review collected in partnership with Conrad Hotels & Resorts
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Thank mittalnishant85
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear mittalnishant85, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was great and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: ₹ 12,335 - ₹ 33,151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#2 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 7 and 8 are superior suites, overlook the lagoon and can be connected”
  • lagoon view room
JH-Travels2016, 24 Apr 2017 | Read review
“All the rooms were good”
C3096OIdavidw, 27 Mar 2017 | Read review
“Don't choose the basement ones. At level one is Ok.”
nisha17082015, 14 Mar 2017 | Read review
“Lagoon views are stunning”
garypilchowski, 13 Mar 2017 | Read review
“The KIng Superior Suite no.7 (were we stayed) had a great view. Other good choices are suites no: 8, 21 and 22.”
  • What a nice surprise when we returned from supper!
Special_Couple, 13 Mar 2017 | Read review
5 of 5