We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Protea Hotel by Marriott Knysna Quays

Show Prices
#11 of 30 Hotels in Knysna
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Protea Hotel by Marriott Knysna Quays
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

737 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 604: English reviews
Beaconsfield, United Kingdom
Reviewed yesterday NEWvia mobile

Great position on lagoon waterside by yacht marina Functional modern hotel Little atmosphere and very boring bar Lots of restaurants nearby Very touristy and not a priority if you are driving the garden route Go to East Head cafe for breakfast

 Report
Helpful?
Thank peter s
UK
Reviewed 2 days ago NEW

A modern well designed hotel in a key position overlooking Knysna Quays. Good sized rooms with two large beds, flat screen TV and all the usual stuff one expects from a chain hotel. The hotel restaurant only does breakfast but there are plenty of places to eat nearby. Just as well as the breakfast service is awful and the staff...

 Report
Helpful?
1Thank Charles_Orleans
Pretoria, South Africa
Reviewed 3 days ago NEW

Great location in the Waterfront. Room was neat and clean with King size bed and decently sized. Bathroom was modern and a good size. Very happy. Only disappointment is that we had to pay for parking on the hotel premises not cool...

 Report
Helpful?
Thank Chris_Strauss
Cape Town, South Africa
Reviewed 1 week ago

Great location, breakfast was superb. Pool area is great Internet station was a nice surprise, free WiFi Easy walk to eating places and Theesen island. Noisy at times though. Plumbing in bathroom needs attention.

 Report
Helpful?
Thank BeBoldCT
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear BeBoldCT Thank you for this online review regarding your recent stay with us. We are delighted to receive your positive comments as well as pointing out your areas of concern. Thank you for mentioning the plumbing, we have looked into it already. We trust you enjoyed the rest of your travels. Kind Regards Paul Fielder General Manager

Upton Grey, United Kingdom
Reviewed 1 week ago via mobile

I guess it was inevitable that charming and pretty Knysna would suffer from such hotels.This caters for coach loads of tourists. Modern, light , airy--all that but even the location on the waterfront marina doesn't lift this from the ordinary. Staff a bit unwelcoming. Little or no atmosphere. Food not sampled as there are restaurants close by. Stay in a...

 Report
Helpful?
1Thank Telthebiker
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Telthebiker Thank you for taking the time to write an online review regarding your recent stay with us at Protea Hotel by Marriott Knysna Quays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Your interest and concern are much appreciated. Sincerely, Paul...

Cape Town, South Africa
Reviewed 1 week ago via mobile

Stayed a couple of nights and were happy with everything, great location. We first got a room (103) but complained because it was quite far to walk and from the amenities so we were relicated to 260 which is a great room with a balcony. The only negative aspect was the very loud extraction fan from the restaurant next door....

 Report
Helpful?
Thank SchalkBurger
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear SchalkBurger Thank you for taking the time to write this online review regarding your recent stay with us via TripAdvisor. I am delighted to hear that Reception and our Porters were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback...

Midrand
Reviewed 2 weeks ago via mobile

If you want to stay somewhere central in Knysna and enjoy a heated pool, great service, clean air conditioned rooms, friendly staff and an awesome breakfast, then the Protea is the place to be. This was our second stay and we weren't disappointed. It's not a resort so don't expect resort type entertainment. It's a quality hotel which is comfortable...

 Report
Helpful?
1Thank travelmanza
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear travelmanza Thank you so much for this positive review! We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing to stay at Protea Hotel by Marriott Knysna Quays and we look forward to welcoming you back again soon. Please...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Nothing really to complain about but service, style and atmosphere was just average. Standard tourist hotel with no individual Charme. Location is exceptional though and rooms are clean. If you do not looking for something special but a decent holiday location this is your place

 Report
Helpful?
Thank SteveBoom22
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear SteveBoom22 GUESTS' perceptions of the service they receive whilst staying with us is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete this review after your stay with us, and to assure you that your comments are being used...

Nottinghamshire
Reviewed 2 weeks ago via mobile

Stayed here New Year's Eve. Perfect location, rooms were light and reasonable size. air con was very noisy but not too much of an issue. We had rooms overlooking the docks which was nice. Spent New Year in the bar as everywhere was closed, boys ended up in the pool as they don't seem to celebrate new year in SA...

 Report
Helpful?
Thank KezraB
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear KezraB Happy New Year! Thank you for posting your review on TripAdvisor! I sincerely appreciate your feedback as it helps us to maintain and improve, where necessary, our service standards and facilities. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Knysna Quays again soon. Yours Sincerely,...

Durban, South Africa
Reviewed 2 weeks ago via mobile

Service during check in was terrible. Lady at the front desk was in a rush and rude. Very unprofessional. Another lady assisted us finally with the room cards. We had 3 rooms on the ground floor. Upon entering, the rooms had a musty odour with one of the rooms having a terrible smell in the bathroom which was coming from...

 Report
Helpful?
Thank Yashica A
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Yashica A GUESTS' perceptions of the service they receive whilst staying with us is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to complete this review. The inconvenience which you experienced is most definitely not the standard we strive to...

383 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (254)
Viewed
Hotel & Grounds (46)
Viewed
Bathroom (12)
Viewed
Room/Suite (36)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (19)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (106)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (129)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (39)
Viewed
Pool/Beach Area (7)
Viewed
Dining (24)
Viewed
Hotel & Grounds (33)
Viewed
View from Room (10)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Knysna hotels
5.4 km away
Conrad Pezula
Conrad Pezula
#7 of 30 in Knysna
712 reviews
9.9 km away
Blackwaters River Lodge
1.1 km away
Turbine Hotel & Spa
Turbine Hotel & Spa
#8 of 30 in Knysna
499 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
The St. James of Knysna
1.4 km away
Villa Afrikana Guest Suites
0.0 km away
The Rex Hotel
The Rex Hotel
#9 of 30 in Knysna
380 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: ₹ 7,352 - ₹ 14,227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, Travelocity, Agoda and TripOnline SA so you can book your Protea Hotel by Marriott Knysna Quays reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
7 questions
Ask a question
Sandton, South Africa
1 month ago
Great Missenden, United Kingdom
8 months ago
Berwick-upon-Tweed, United Kingdom

See all questions (7)

Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a lagoon/harbour view”
 of 5 bubbles Charles_Orleans, 17 Jan 2017 | Read review
“choose a room facing the lagoon”
 of 5 bubbles BeBoldCT, 12 Jan 2017 | Read review
“The rooms closer to the pool are lovely. The lounge areas are relaxing. It's also a heartbeat away from the Knysna Waterfront.”
 of 5 bubbles M839SDnadiab, 21 Dec 2016 | Read review
“Book a lagoon facing room. Please note, there is no balcony but one can have a good view from the window”
 of 5 bubbles agg_ashu, 13 Dec 2016 | Read review
“Rooms looking over the lagoon”
 of 5 bubbles 134gd, 10 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay