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Premier Hotel Knysna - The Moorings

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#11 of 30 Hotels in Knysna
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Hotel Knysna – The Moorings
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Hotel Knysna – The Moorings
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Showing 253: English reviews
Reviewed 3 weeks ago via mobile

Pros 1. Location was good 2. Rooms in good condition 3. Reception friendly 4. Assistant manager Aunty Ester was great at solving issues Cons 1. House keeping was not up to standard. Did not refill toilet roll and other items in room. 2. House keeping take a long time to respond to requests and get it wrong. 3. First room...

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Helpful?
Thank Mobasheer
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for taking the time to comment on your recent stay at Premier Hotel Knysna - The Moorings. We welcome constructive comments from you our valued guest as we strive to provide the perfect experience for every traveller. All windows within the hotel that do not have blinds have frosted glass in order to provide the required...

Cape Town Central
Reviewed 4 weeks ago

Excellent place to rest and experience great hospitality. Breakfast and other services is recommendable. Reception was friendly and very helpful to our room. Building with paintings set a wonderful ethos of home from home.

Review collected in partnership with this hotel
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Helpful?
Thank 917ralphg
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for your positive comments about your recent experience at Premier Hotel Knysna – The Moorings. We are delighted that you enjoyed your stay and your experience was to your satisfaction. I will be sure to share your comments with the entire team. We look forward to welcoming you back to our hotel on your next visit...

Loch Lomond and The Trossachs National Park, United Kingdom
Reviewed 11 December 2016

We used this hotel as our base for golfing while driving along the Garden Route. It is a few kilometres from the Waterfront where there are plenty of shops and restaurants. The very helpful receptionist, Courtney, booked our restaurants and taxi (Ray's Taxis) each night. The return trip was approximately £7.50 return. The suite with lounge/dining/kitchen area, bedroom and bathroom...

Review collected in partnership with this hotel
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Helpful?
Thank raeofbonnybanks
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! I will certainly convey your recommendations to my staff, and we hope to welcome you back to our hotel in the near future Kind regards Brandon...

Dublin, Ireland
Reviewed 11 December 2016

First impression was I never ever want to leave that place. The lovely chalet was just stunning. A big downstairs area with extra toilet, huge TV seating area and massive kitchen. Outside was a great view to the river and you would be able to enjoy it all at your very own BBQ area. Upstairs was a modern good size...

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Helpful?
Thank WorldWiser1982
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for taking the time to complete a review via Tripadvisor I am pleased that your brief stay with us was comfortable and that your experience was such a positive one. We will be sure to share your feedback with all associates as we train and develop our staff to provide the perfect experience to every guest...

Addo Elephant National Park, South Africa
Reviewed 7 December 2016

Our room was adequate but had a damp smell which was alleviated slightly when air freshener was provided.staff were friendly, and reception were extremely helpful and nice. Breakfast was good, but needed more attention

Review collected in partnership with this hotel
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Helpful?
Thank carolmalcolms
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for taking the time to complete a review on trip advisor regarding your recent stay at Premier Hotel Knysna – The Moorings. I will be sure to investigate the matter with the maintenance team in order to remedy the possible problem. We look forward to welcoming you back to our hotel on your next visit to...

Dublin, Ireland
Reviewed 5 December 2016

Had one of the house/apartments. Came part of a group tour. Staff made a complete mess of delivering the luggage to rooms. The system they use is rubbish. They should let the guests identify their bags like all the other hotels. We ended up with the wrong luggage at our rooms. House/apartment was very modern and fully equiped so ended...

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Helpful?
Thank Relayponey
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for taking the time to comment on Trip advisor regarding your experience at Premier Hotel Knysna - The Moorings. We welcome constructive comments from you our valued guest as we strive to provide the perfect experience for every traveller. I will be sure to address the short comings with all parties concerned as we use your...

Windsor, California
Reviewed 4 December 2016

We stayed in a suite with a balcony over looking the pool. The suite had a full kitchen and sitting area. The food was great, they had a kids area, out door chess, free wifi in public area, and all bathroom amenities. You can walk on the grounds and get a great view of the Knysna Lagoon.

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Helpful?
Thank RAY S
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! I will be sure to share the feedback with the entire team. Kind regards Brandon Schafli General Manager Premier Hotel Knysna - The Moorings

Brackenfell, Western Cape, South Africa
Reviewed 29 November 2016

We were staying at the Premier hotel on the 26th of November 2016. A hotel normally choose the front desk staff for their ability to communicate with clients, pleasant personality, problem solving skills and helpfulness. First impressions is lasting impressions and therefore it is important to use the right customer interfacing staff at reception. The 1st words that we normally...

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Helpful?
Thank Floris V
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller It is with regret to learn of your disappointing experience at Premier Hotel Knysna – The Moorings. Please accept my apologies. It was never the intentions of our Front Desk staff to make you feel unwelcome on arrival at the desk. We have a welcome drink station set up to the side of the main desk for guests...

Port Elizabeth, South Africa
Reviewed 21 November 2016

Our stay was very professional. Rooms were fantastic. Breakfast great. Well recommended for both Leisure and Business. Staff friendly. Cosy, warm and an overall great stay. Will recommend to friends and family

Review collected in partnership with this hotel
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Helpful?
Thank Kirsten O
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! we hope to welcome you back to our hotel in the near future Kind regards Brandon Schafli General Manager Premier Hotel Knysna - The Moorings

Johannesburg, South Africa
Reviewed 16 November 2016

This place is made for those times that you want to break away from everyday hassles and rush. Peace and quiet to the mind and soul . Off the main roads and away from the mainstream. Wide open spaces on the grounds. For that time alone or with your loved one

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Helpful?
Thank Jack S
Brandon S, General Manager at Premier Hotel Knysna – The Moorings, responded to this review

Dear Traveller Thank you for your kind words of appreciation regarding your recent stay at Premier Hotel Knysna – The Moorings. We are truly delighted that we were able to provide you with the well-deserved holiday breakaway in order for you to relax and enjoy the peaceful surroundings we have to offer. We look forward to welcoming you back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Premier Hotel Knysna – The Moorings welcomes you to the idyllic natural surroundings of the Western Cape Garden Route. A resort as diverse as Knysna itself, the Premier Hotel Knysna – The Moorings offers guests a multitude of ways to experience the Garden Route: share a champagne moment on the side of the private Knysna lagoon inlet; have fun with the family in our newly developed outdoor play area; lounge by the pool; enjoy the culinary delights on offer at our trendy Salmon Restaurant; picnic in the beautiful resort gardens or head off to discover the richness of Knysna through the craft shops, flea-markets and cosy cafes. For lovers of the good life, a visit planned during the annual Oyster Festival will provide opportunities to sample these locally farmed delicacies, however, during the year, these and other delights are still available from various eateries located in the harbour and elsewhere in town. The harbour area is also home to most of Knysna’s nightlife, with several bars, restaurants and clubs where patrons can enjoy a cocktail while watching the sunset over the heads. Our friendly staff will assist you with any special request and offer you information on the many attractions Knysna has to offer. For luxury accommodation that promises to become a “home away from home”, be sure to make your reservation at the Premier Hotel Knysna – The Moorings. For business, Premier Hotel Knysna - The Moorings offers 4 conference rooms that can accommodate groups from 25 to 250 and is tailor-made to suit your needs. ... more   less 

Additional Information about Premier Hotel Knysna – The Moorings

Address: 1 George Rex Drive, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: ₹ 5,935 - ₹ 10,233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel Knysna – The Moorings 4*
Number of rooms: 57
Reservation Options:
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Hotel Style:
#9 Family Hotel in Knysna
#10 Luxury Hotel in Knysna
#12 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel Knysna – The Moorings staff and other travellers.
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Questions? Get answers from Premier Hotel Knysna – The Moorings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try get one of the house/apartments”
 of 5 bubbles Relayponey, 4 Dec 2016 | Read review
“Ask for room over looking pool”
 of 5 bubbles 557rays, 4 Dec 2016 | Read review
“Lake view rooms are to die for”
 of 5 bubbles 46jacks, 16 Nov 2016 | Read review
“Best to book in advance”
 of 5 bubbles CliffSherre, 31 Oct 2016 | Read review
“WiFi is a HUGE issue”
 of 5 bubbles Bwana-Rafiki, 27 Oct 2016 | Read review
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