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We came to eat and watch a movie at The Mount Knysna Hotel and found every staff member amazing. They care about their guests that is for sure.
What a wonderful idea Movie and meal all included for a nominal price.
Looking for a restaurant...More
A very pleasant stay at Mount Knysna- luxurious room and bathroom with breathtaking views from the room and verandah, we had dinner both nights that we stayed here. Our two best dinners in South Africa. The chef asks you at breakfast what your preferences are...More
Great welcome on our arrival
Rooms were beautifully decorated, lovely linen and soft towels, Molton Brown toiletries and a complimentary bar. Homemade biscuits and a bowl of fresh fruit on your arrival.
Excellent customer service - a special thank you to Wendy who was wonderful...More
Response from JohnWS7, Owner at The Mount KnysnaResponded 3 weeks ago
Dear Richard and Family
Many thanks for taking the time to do a review, we sure do appreciate it.
It was great meeting you all and were sorry to see you leaving so soon. I think after the drive you would have enjoyed spending a...More
I really wanted to like this hotel but nothing seemed quite as easy or as good as it should. The lady at check-in was quite dismissive. It is a very stylish place and the room was lovely but no one explained that there is no...More
2 Thank Nic H
Response from JohnWS7, Guest Relations Manager at The Mount KnysnaResponded 3 weeks ago
Dear Nic H
Many thanks for your numerous reviews which both you and your husband have done. Ultimately labouring the issues which you experienced no end. It seems that it is not good enough to have all your queries addressed once, (as done in the...More
Boutique hotels are a difficult category to review: as hotels, they always fall short; as B&Bs, they are too expensive. In general, they are a matter of style over substance.
So it was with some trepidation that we checked into the Mount Knysna. It is...More
Response from JohnWS7, Guest Relations Manager at The Mount KnysnaResponded 4 weeks ago
Thank you for taking the time to do your multiple reviews on both Trip advisor and Expedia. We had the unfortunate situation where the previous guests had changed the language settings on the in room entertainment system and this took some time to...More