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Windsor Hotel & Apartments

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Windsor Hotel & Apartments
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618 Reviews from our TripAdvisor Community

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Showing 498: English reviews
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Reviewed 5 days ago NEW

Enjoyed our stay here. Pay a little extra for their ocean view room. Totally worth it. The building is rich with history and personality. Breakfast at the hotel was wonderful. Lots of options. Good value.

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Helpful?
Thank Allyson S
Cape Town
Reviewed 5 days ago NEW

They have Very friendly staff, its in a nice location. Theit prices are Affordable, the wifi is very fast, the rooma are neat and clean, its nice that they organized a couch with bedding and an extra bed forbthe kids without charging us extra

Review collected in partnership with this hotel
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Thank thobilem2017
East London South Africa
Reviewed 6 days ago NEWvia mobile

Stayed at apartments . Great space fantastic view . Lovely braai on balcony with magnificent sunset. Was just a one night stop over . Couldn't fault it besides low water pressure in bathroom . But weather was awesome so it didn't matter. Would have enjoyed a longer stay

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Thank surftrips
Cape Town, South Africa
Reviewed 6 days ago NEW

What an awesome position for a hotel to be in , food for breakfast and service was excellent. The room had mold in the bath room , no bottled water or glasses, to run back and forward for ice and glasses daily during our stay. Although the rooms need a revamp they felt clean. A bar fridge would be a...

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Thank Clyde T
Plettenberg Bay, South Africa
Reviewed 1 week ago NEW

We enjoyed our stay a lot - Hermanus is beautiful. The only thing re the rooms I maybe could mention is the size of the bath was quite small and the grouting around the bath needs some attention. There is also a small hole in the floor behind the toilet (room 315). It is uncomfortable to shower in the small...

Review collected in partnership with this hotel
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Thank Plett2016
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Good day Sir/Madam. Thank you for your valued feedback. We are happy to hear that you enjoyed your stay in Hermanus. We agree with you with regards to the bathroom. We are proud to announce that we have completely renovated our ground floor bedrooms and bathrooms. Our 2nd floor bedrooms are scheduled for renovation in May 2017 and our 1st...

Cape Town
Reviewed 1 week ago NEW

The owners are using the fabulous location to take advantage of guests with rooms and the rest of the hotel looking like they were last refurbished about 30 years ago. Location 5 star, rooms and the rest of the hotel 1 star.

Review collected in partnership with this hotel
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Thank X8707NAstevent
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Dear Guest, Thank you for your feedback, we agree, the location is super. We are very excited to let you know that we have completed renovating the ground floor rooms and will start on the top floor rooms beginning May. The 1st floor will be done beginning next year. In the interim however, it would be great to know what...

Vesce East
Reviewed 1 week ago

The room was crawling with Ants. Even the bed had trails of busy ants. When the front desk was advised really nothing happened. After a while the staff examined the room but stated that they could do nothing since they were not able to find out where the creatures came from. A pitty such a nice hotel is run by...

Review collected in partnership with this hotel
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Thank 693villyp
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Dear Sir/Madam. Thank you for your valued feedback. Your complaint has been taken to heart. The hotel has scheduled preventative ant control measures in place so when something like this happens it is out of the ordinary. We act on it as soon as the room is vacant for the necessary treatment. We wholeheartedly agree that this is not acceptable...

Cape Town
Reviewed 2 weeks ago

Your rate per day increased from June 2016 - R 1350 to R 1900 - April 2017 - sharp increase with no real difference to the accommodation. Smell in the apartment - I suggest you air the apartment before guests check in - this was noticeable when I stayed there in June 2016 as well as April 2017. I like...

Review collected in partnership with this hotel
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Thank 251jj
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Good day Sir/Madam. Thank you for for choosing to stay with the Windsor Hotel & Apartments and thank you your review of our self-catering apartments. We are aware of our rate increase. This is a standard seasonal increase for our peak season which is from September until the end of April. We are proud to announce that we have upgraded...

Johannesburg
Reviewed 2 weeks ago

We had a comfortable stay at the Windsor hotel. unfortunately the bathroom wasn't as clean as expected. Beautiful sea views and wonderful breakfasts. Hotel needs a little TLC. staff was very pleasant!

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Helpful?
Thank Anthony K
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Good day Anthony. Thank you for choosing to stay at the Windsor Hotel & Apartments and we are glad that you had a comfortable stay with us. We are proud to announce that we have renovated all of our ground floor bedrooms and bathrooms. The 2nd floor bedrooms are scheduled to be renovated in May 2017 and the 1st floor...

Modimolle (Nylstroom), South Africa
Reviewed 2 weeks ago via mobile

A very old, renovated hotel with lots of charm. We stayed in a seaview room - wow! Loved the proximity to the sea. But, for the price, there were a few things not quite on par. The overall feeling was slightly tacky rather than luxurious. But, it was clean and comfortable, and included a good breakfast.

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Helpful?
Thank Zelmare
Windsor H, Guest Relations Manager at Windsor Hotel & Apartments, responded to this review

Good day Zelmare. Thank you for choosing to stay at the Windsor Hotel & Apartments. We are happy to hear that you had a comfortable stay. Our aim is to provide comfortable and value for money accommodation. We are proud to announce that we have completely renovated our ground floor bedrooms and bathrooms. The 2nd floor is scheduled to be...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July - November) Independently owned, Hermanus's oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 

Additional Information about Windsor Hotel & Apartments

Address: 49 Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: ₹ 3,565 - ₹ 6,483 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Windsor Hotel Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Hotel & Apartments staff and other travellers.
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Questions? Get answers from Windsor Hotel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room is the only way to go!”
allysons972, 20 Apr 2017 | Read review
“choose the sea facing rooms...”
anthonykA5993DE, 11 Apr 2017 | Read review
“Ask for a sea facing room”
521fgm, 5 Apr 2017 | Read review
“Book a sea view room”
631derekp, 19 Mar 2017 | Read review
“Excellent Seaview rooms with balcony”
sdwOudtshoorn, 16 Mar 2017 | Read review
5 of 5