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The Whale Coast All Suite Hotel

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518 Reviews from our TripAdvisor Community

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There are newer reviews for The Whale Coast All Suite Hotel
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Showing 465: English reviews
Cape Town, South Africa
1 review
Reviewed 16 October 2016

The whale coast hotel is truly a lovely get away spot. Area is great for activities, staff friendly and efficient. We had reservations concerning the noise as it is on top of a shopping mall, however the noise was by no means intrusive or problematic. Will definitely return

Review collected in partnership with this hotel

Helpful?
Thank Gilbertr14
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Gilbert Thank you for sharing your wonderful experience at the Whale Coast Hotel. We are glad to read that you enjoyed our excellent location. We take great pride in delivering excellent service so comments like yours let us know that we are meeting that goal. We appreciate you visiting our hotel and hope to welcome you back again on... More 

Stirling, United Kingdom
1 review
Reviewed 10 October 2016

Ideal central secure location . Safe parking. . Stunning attention to detail in decor and layout . Excellent storage , I now have closet envy after staying here . Outside fire pit and seating a bonus . Comfy beds . Staff helpful and friendly . Only downside was limited wifi as given a small book of passwords that had a... More 

Review collected in partnership with this hotel

Helpful?
Thank 823iainc
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon. More 

Edinburgh, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 October 2016

Stayed here in September as part of our honeymoon. We had a one bedroom apartment which was lovely and super clean. Loved how the hotel was part of the shopping centre which meant we could nip to the supermarket if we needed anything and the shops were so close by. It was roughly around a 15 min walk to the... More 

Helpful?
Thank mnfirstchoice
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest We are absolutely thrilled about your positive feedback and that you enjoyed your recent stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer, and I am delighted to read that you enjoyed the spacious apartments. We do have a few new faces at reception and they are currently being... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2016 via mobile

We weren't quite sure what we have booked and were very surprised to found a two story apartment. They booked for a a whale boat which was excellent and also a resterant that was very good. The only disappointment was that we stayed only for one night.

Helpful?
Thank chmias1
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your kind comments regarding your recent stay at the Whale Coast Hotel, it is much appreciated. I am delighted to read that you had such a memorable experience. It is such a pleasure to learn that you enjoyed the spacious apartments and great service from the team. Thank you for the positive feedback and... More 

Johannesburg, South Africa
1 review
Reviewed 6 October 2016

Great rooms. Clean, new appliances, and comfortably furnished. The housekeeping needs improvement as only a speedy tidying up is given - not cleaning. The breakfast offering is terribly poor. Small menu offering and terribly prepared food. Better to prepare own breakfast.

Review collected in partnership with this hotel

Helpful?
Thank mrsz762
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for choosing to stay at the Whale Coast Hotel and for taking the time to write this review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us, especially the beautiful apartment. Thank you for pointing out the shortcomings in our housekeeping and breakfast service, we will... More 

Rheinfelden, Germany
1 review
Reviewed 2 October 2016

Modern, clean and central appartements in Hermanus. Service ist friendly and very helpful. Breakfast is serviced and fresh. Check-in and check-out went fast and with no problems. Lots of shopping possibilities around and Accommodation also provides a privat parking space.

Review collected in partnership with this hotel

Helpful?
Thank petram945
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Petra Thank you for your great review on your recent stay at the Whale Coast Hotel. I am delighted to hear that you enjoyed your stay with us, especially the excellent location, modern apartments and the wonderful service from the team. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer. I hope that we... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Stayed in a 2 bedroom apartment which was modern, very clean, spacious and well equipped. Hotel is situated conveniently above a small shopping center so for self catering was excellent. Also situated a very short walk to restaurants and cliff walks where whales can be seen regularly. Secure underground parking available was very convenient. Staff were very helpful. Recommended.

Helpful?
Thank Geoff R
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Geoff I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us. It's wonderful hearing that you were so impressed with the spacious apartments, excellent location and friendly service you received from our team. Again, thank you for sharing your review with us and... More 

London, United Kingdom
1 review
Reviewed 26 September 2016

Stayed in the 3 bedroom apartment with five family members total. Very clean, spacious rooms were very well decorated and cared for. Felt like the staff really cared about the state of the hotel (it wasn't just some big corporate chain). Reception was very helpful and on hand to provide great service.

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth W
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Elizabeth Thank you for sharing your wonderful experience at the Whale Coast Hotel. We are glad to read that you were impressed with our spacious apartments and wonderful service from our team. We take great pride in delivering excellent service so comments like yours let us know that we are meeting that goal. We appreciate you visiting our hotel... More 

Lancaster, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016

Well located chintzy apartment Clean with good views Easily fit several couples Helpful staff but not easy to find on the gps and poor information on arrival Turned out better than we thought after a poor start

Review collected in partnership with this hotel

Helpful?
1 Thank baroness2015
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. Please accept our apologies for the below standard start to your stay with us, but the team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon. More 

Sydney
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 September 2016 via mobile

My husband and I stayed here for 3 nights. We had booked a 1 bedroom apartment however received a spacious 2 bedroom apartment on arrival. This hotel is located above a shopping centre which is great if you are staying a few days and don't want to eat our every night. The apartment was modern and fully equipped with full... More 

Helpful?
Thank MelFromAust
JacoNrt, Manager at The Whale Coast All Suite Hotel, responded to this review

Dear Mel Thank you for sharing your experience regarding your recent stay with us. It is particularly warming to receive a review like yours and to know that our efforts to provide superior service and hospitality contributed to your memorable holiday. I am pleased to read that you enjoyed our modern apartments and excellent location. We look forward to welcoming... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Whale Coast Hotel offers luxury accommodation and exclusive conference facilities to the leisure or corporate guest in the heart of the scenic Cape Whale Coast only 90 minutes from Cape Town. ... more   less 

Additional Information about The Whale Coast All Suite Hotel

Address: Corner of Lord Roberts & Royal Roads, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: ₹ 7,266 - ₹ 15,011 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whale Coast All Suite Hotel 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Hermanus
#2 On the Beach Hotel in Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from The Whale Coast All Suite Hotel staff and other travellers.
1 question
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Questions? Get answers from The Whale Coast All Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one with a sea view (albeit it is still quite impaired)”
  • The Whale Coast All Suite Hotel
 of 5 bubbles 213andyp, 28 Nov 2016 | Read review
“Mountain / ocean view, with balcony & BBQ”
 of 5 bubbles KWBraith, 29 Oct 2016 | Read review
“All rooms appeared to have a sea view and be equally accessible from the Reception area.”
 of 5 bubbles 286julif, 29 Aug 2016 | Read review
“Rooms opposite the reception are great for families”
 of 5 bubbles Vacoas, 18 Aug 2016 | Read review
“Double glaze windows to cut out some noise ”
 of 5 bubbles 448vijayalakshmin, 6 Jul 2016 | Read review
5 of 5
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