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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Cloud 9 Boutique Hotel & Spa
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Showing 160: English reviews
Amsterdam, The Netherlands
Reviewed 8 February 2017

Amazing new property. Excellent friendly personal service. Nice rooms - great beds and amazing view from the rooftop. Would love to visit again. Love the location which is walking distance from it all. Would not say that it is super kid friendly hotel - but great for couples. Thanks for a great stay.

Review collected in partnership with this hotel
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Helpful?
Thank JacoG
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Hi Jaco Thank you for taking the time to review our property, much appreciated! We hope to see you again on your next trip to Cape Town!

Johannesburg, South Africa
Reviewed 7 February 2017

I would definitely recommend this place even if it is only for its views of the city and table mountain. Definitely great for relaxing after work... with your feet in the pool. Nice decor and bar - decent drinks menu. We went on a Wednesday evening - drinks are halfprice before 19h00. Although both my mojito's were rather weak so...

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Helpful?
Thank Catharina_Mi
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thanks for the lovely review Catherina!! It will be an absolute sin to skimp on rum, so make sure next time you coming to our bar you notify me and I will make sure they are most generous with the shots:)

London, Canada
Reviewed 7 February 2017

The location of this hotel is perfect -- you can walk everywhere but right within steps you will find 5-6 restaurants if you just want to stay right there. The breakfast is simply outstanding! Service by all staff was top notch! The place is modern and and several decks and 2 plunge pools. A great view from the roof top...

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Helpful?
Thank 166brittaj
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Aaah Britta, thank you for your lovely review, we really appreciate it!! All FOH staff were so excited to hear from you! I will definitely inform The Sorrows restaurant about your kind review regarding their breakfast as well:):) You will be happy to know that after your review we have added face cloths to all our bathrooms. Kleenex is added...

Cape Town
Reviewed 5 February 2017

Great little gem on great location, nice rooftop bar, jacuzzi, swimming pool (although a bit cold), very friendly and helpful staff. We got a fantastic spacious room with bath and very nice and comfy bed.

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1Thank 232raymondt
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

What a great review, short but sweet!! Much appreciated and we hope to see you again very soon:)

Reviewed 3 February 2017 via mobile

We had our reservation cancelled by another hotel and booked Cloud 9 last minute It was also our honeymoon and when we mentioned this to the receptionist ( Sipho) she was amazing and went well beyond our expectations. We got a good room and she sorted out a reservation at a local restaurant for us. Really good service

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Helpful?
1Thank Colin M
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Sipho is one of Cloud 9's treasures!! Friendly service and going the extra mile for our guests is what we are all about:) So glad you enjoyed your stay with us.

Reviewed 19 January 2017 via mobile

Most amazing place, staff welcoming you with big friendly smile, very helpful, rooms big nice and clean, spa us a world class spa, the roof is stunning the view is amazing Thank you shadre for your help and cant wait for our first group to arrive and enjoy cloud 9 like i did, see you guys in march

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Helpful?
Thank Kimo Z
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for your kind words and taking the time to review Cloud 9, we look forward to seeing you guys again in March!

Reviewed 18 January 2017

Clean hotel, friendly staf, perfect and giant beds, quiet airconditioning. Next to that the hotel is trendy with multiple swimming pools, a jacuzzi and a roof terrace. It has everything a hotel needs, and I couldn't be more happy during my stay.

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Helpful?
1Thank Bénine B
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Wow and thank you Bénine! Your review just made our day!! We look forward to seeing you again on your next trip to Cape Town:)

Centurion
Reviewed 18 January 2017

Thank you making our 10 year wedding anniversary so memorable! We cannot wait for our next visit! Everything was perfect! The rooftop view is breathtaking! The meusli at beakfast is worth a second and third helping. Beautiful and clean room. And the service - wow!-Thanks Cloud 9!!

Review collected in partnership with this hotel
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1Thank Elani_Swanepoel
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Elani Thank you for your great review and kind words regarding our staff and our property and THANK YOU for choosing us to celebrate your 10th year anniversary! Wishing you love and happiness for the next 50 plus years to come:)

Bridport, United Kingdom
Reviewed 16 January 2017

We were here for a four night stay at the beginning of a 3 week trip and it proved to be ideal for our first few nights in the city. Location was good, a couple of minutes to Kloof St and a little longer, about 10 minutes, to Long Street - on our first day we actually walked to the...

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Helpful?
1Thank happylarry1
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Thank you for your lovely review! We actually had a meeting with The Sorrows restaurant the other day and they agreed not to take any outsiders for breakfast in our peak season as it can get a bit crazy with all the hotel guests:) We are also in the process of training all our reception staff on restaurant referrals and...

Cape Town
Reviewed 14 January 2017

Nice hotel and staff. Nice pool area , near to all for ex hop on hop off busses. Staff can help you book rental cars etc. Lovely wiev if table montain from poolarea, near gardebs with many shops, etc.

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Thank joakim504
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

What a lovely review, thank you very much for taking the time and thank you for your kind words regarding our property and our staff, much appreciated.

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 7,715 - ₹ 16,750 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#21 Spa Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breathtaking views!”
Alka1000, 24 Apr 2017 | Read review
“There is no elevator to some rooms, so check!”
Zeituni, 20 Apr 2017 | Read review
“Choose a higher floor with view to the parking place of the hotel”
47MarleenG, 18 Apr 2017 | Read review
“Coutyard good for family”
rsredtail, 12 Mar 2017 | Read review
“choose a room far away from the bar if you are sensible to noise”
J_A11, 26 Feb 2017 | Read review
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