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Southern Sun Waterfront Cape Town

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Traveller (463)
Room & Suite (277)
Dining (53)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“every half hour”(45 reviews)
“shuttle bus”(74 reviews)
“tsogo sun”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,261)
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1,983 results
Traveller rating
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887
785
201
69
41
Show reviews that mention
All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge deskbreakfast buffetwater frontbusiness tripeasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong streetwaterfrontcticc
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311 - 315 of 1,983 reviews
Reviewed 19 June 2017

I traveled to Cape Town for the first time with 5 friends and our stay at the Southern Sun Waterfront Cape Town was perfect. The hotel is well kept and clean and the staff was very helpful for whatever we needed them for. There is...More

Thank Jane E
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 21 June 2017

Dear Jane E, Thank you for your generous feedback, We note with pleasure that you had an enjoyable stay with us and our services met with your expectations. Guest satisfaction is the backbone of our services and your positive comments will be shared with our...More

Reviewed 19 June 2017

as a regular travellor i have used this hotel a many times and i am always please by teh friendly and consistent great service, keep up the good work. The reason i return is because i am convinced it is value for money.More

Review collected in partnership with Tsogo Sun Hotels
1  Thank vukanik
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 21 June 2017

Dear Vukanik, Thank you for your positive feedback,. Your evaluation of our people and facilities provides us with an opportunity to improve on our service offering in-order to meet with your future expectations. We would like to thank you for your continued support and it...More

Reviewed 19 June 2017 via mobile

Stayed here as part of our honeymoon trip around SA. The check in was quick, but I was disappointed with the small room. There was no room for both our cases to be open, and the staff were quite rude waiting on tips after dropping...More

1  Thank scotch211
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 25 June 2017

Dear Scotch211, Thank you for taking your time to evaluate our service, facilities and people. Your evaluation provides us with the opportunity to improve on our service quality towards meeting your future expectations. Please be assured that Management and the whole Team are fully committed...More

Reviewed 13 June 2017 via mobile

Apart from a great stay(as it is more often than not), the meals are simply stunning, tasty well presented and grilled to perfection. To augment the ambiance the friendly and well dressed staff make for a pleasant stay!More

Thank tony_rolo
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 16 June 2017

Dear Tony-rolo, Thank you for taking your time to evaluate service and facilities. We are delighted that you enjoyed your stay with us, especially the friendly staff and our meals. Your positive comments will be shared with our team. Thank you for choosing to stay...More

Reviewed 13 June 2017

The room was very comfortable. Good space. The hotel was very convenient shuttle service to V&A waterfront was a nicety. Breakfast buffet had everything you could want, I think. The staff was friendly and helpful. The bar was a great place to meet with friends...More

Thank WorldTraveller0177
Response from ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape TownResponded 16 June 2017

Dear WorldTraveller0177, It was great pleasure hosting you and your group of 30people at Southern Sun Waterfront and we are glad that you enjoyed your stay with us. Guest satisfaction is key to our success, your positive comments will be shared with our team as...More

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Most Booked Properties in Cape Town Central
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 129 - US$ 334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#20 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#37 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$ 129 - US$ 334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Cape Town Central
#20 Spa Hotel in Cape Town Central
#24 Business Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
#37 Luxury Hotel in Cape Town Central
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (463)
Room & Suite (277)
Dining (53)
Pool & Beach (24)
Amenities (23)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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PeaGreen1991
23 April 2018|
AnswerShow all 4 answers
Response from Kalia C | Reviewed this property |
The Gym is quite small but has all the amenities and is very clean... actually looks hardly ever used
0
Votes
Suzanne S
14 March 2018|
AnswerShow all 6 answers
Response from Wendy O | Reviewed this property |
Yes, the rooms have coffee and tea making facilities.
1
Vote
jtsang72
3 March 2018|
AnswerShow all 7 answers
Response from IanSharks2014 | Reviewed this property |
yes rooms have UK plug facilities
0
Votes
Room Tips
"Rooms facing the garden/pool area were very quiet."
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"Choose high with table mountain view."
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"Do not charge for WiFi as an extra, its just ludicrous for a modern hotel in this day and age."
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"our room 961 was brilliant facing the waterfront with amazing views"
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