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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,820 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,610: English reviews
Johannesburg, South Africa
Reviewed 5 days ago NEW

Well done Southern Sun Waterfront for such an excellent service, our kid's needs were taken care of whilst we were also taken care of including power breakfast and shuttle to race, everything was just amazing from food to hospitality we really enjoyed our stay in this hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank h0mbisam
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear h0mbisam Thank you for your feedback We are delighted that you enjoyed your stay with us over the two oceans race and that your kids needs were also well catered for Warm regards JEFF ROSENBERG General Manager

Johannesburg, South Africa
Reviewed 5 days ago NEW

The room was small but very neat. The service was excellent. The staff was always friendly and helpful. The hotel is located close to the V&A Waterfront and within close proximity t o the city centre as well as the airport.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Wilmot P
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Wilmot P Thank you for your feedback We are delighted that you enjoyed your stay and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Lima, Peru
Reviewed 5 days ago NEW

Stayed at this hotel for a sporting event so not much free time but the location was excellent for going shopping for gifts. The V&A Waterfront is only a 10 minute walk and getting to the Greenmarket Square is also a short walk. Staff was wonderful, breakfast buffet was great and the rooms although a bit small were clean and...

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Helpful?
Thank Terrilala
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Terrilala, Thank you for your feedback We are really pleased that you enjoyed your stay and that you found our staff and services to your full satisfaction We look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Durban, South Africa
Reviewed 5 days ago NEW

Day 2 and our tooth brushes goes missing and our room gets serviced with used body washes. We spent 7 nights in this hotel and it was the most uncomfortable stay ever. The location was totally deceiving.. you can bearly even see the waterfront from the hotel. The staff were very unfriendly - just a handful of wonderful people at...

Review collected in partnership with Tsogo Sun Hotels
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1Thank Varachia F
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Varachia F Thank you for your feedback We would like to apologise most profusely for th do virus lack of attention to detail by certain of our team - what you described is totally unacceptable - and we would not even think of offering any sort of excuse - this just shouldn't have occurred , in the first place...

Johannesburg
Reviewed 5 days ago NEW

I suggest management spend time checking the quality of the product (Rooms) not endless meetings and corporate political catch ups. There will be no corporate politics, if people stop buying. Attention to the rooms cleanliness please. Finding tags of Cape Town Jazz Festivals in my room 13 days after the Festival is bad., let alone hair in the Tub. As...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Peter M
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear PeterMumba, Thank you for your feedback We are distressed that you received such unacceptable service and cleaning standards and we can assure you that the relavent action has already been taken, so as to ensure that this does not recur Please accept our apologies Warm regards JEFF ROSENBERG General Manager

eMalahleni, South Africa
Reviewed 5 days ago NEW

Second time that we stayed at the hotel, both times the experienced surpassed our expectation. The staff really went out their way to make our stay comfortable and worth while. We will definitely be coming back again!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Londolani
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Londolani, Thank you for your feedback We are really delighted that we managed to exceed your expectations even on this , your second visit 😄 and we now lookmforward to visit number 3 Warm regards JEFF ROSENBERG General Manager

Knysna
Reviewed 5 days ago NEW

The service in all departments was efficient, friendly and helpful. I so enjoyed my stay at this hotel, perfect for kids and also for my two oceans run, they supplied refreshments and snacks and it as fabulous.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank M1115
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear M1115, Thank you for your feedback We are pleased that you enjoyed your stay with us over the two oceans run and that our facilities suited your requirements Warm regards JEFF ROSENBERG General Manager

Knysna, South Africa
Reviewed 5 days ago NEW

Awesome location and service -excellent breakfast and in room dining food Staff friendly and super helpfull The shuttle service is convenient Rooms are neat and well maintained Undercover parking is available Location location !!!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 325jacquesmoller
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear 325jacquesmoller, Thank you for your feedback We are delighted that you enjoyed your stay with us and that you found our service and standards to your satisfaction Warm regards JEFF ROSENBERG General Manager

Pietermaritzburg, South Africa
Reviewed 5 days ago NEW

wonderful experience excellent service all round 2 requests: -HEAT the pool. important request, as it is a draw card to other hotels -increase Wifi capabilities, 500 mb for a family is too little -make the dinners Halaal friendly as well

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank nazeem2016
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear nazeem2016 Thank you for your feedback We appreciate your comments and are pleased to advise that we will be seriously looking at heating our pool in the near future Warm regards JEFF ROSENBERG General Manager

Bermuda
Reviewed 6 days ago NEW

The Southern Sun Waterfront is a large, modern hotel with usual conveniences.Security was ever present but not overbearing. Except for initial check-in, staff always went above and beyond required standards to provide outstanding service. Breakfast staffing was always welcoming and friendly - knew our preferred seating and beverage choices. Breakfast offered fresh fruits and pastries and a variety of entrees....

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Helpful?
Thank ameenah66
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear ameenah66 Thank you for your feedback Your comments are important to us ,as we use this to motivate our team to greater heights Warm regards JEFG ROSENBERG General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 8,615 - ₹ 24,355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Cancelon, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#14 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#30 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, sea view and non smoking - it does not come any better ...”
  • Just a few hundred metres away was the Queen Elizabeth of the Cunard line 'parked'
Safariafficionado, 21 Apr 2017 | Read review
“ask for rooms that overlook the pool, no road on that side”
Terrilala, 18 Apr 2017 | Read review
“Room overlooking the entrance with view of mountains was fine but definitely not spectacular.”
  • Room overlooked entrance with view of mountain and unfinished highway.
ameenah66, 17 Apr 2017 | Read review
“Pay for the unlimited internet service.”
JWRu, 6 Apr 2017 | Read review
“Higher the better”
975vicw, 25 Mar 2017 | Read review
5 of 5