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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,736 Reviews from our TripAdvisor Community

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Showing 1,533: English reviews
Reviewed yesterday NEW

The hotel was our base for 3 nights in 1st week of feb 2017 in Capetown. Its a decent business hotel. The breakfast was good with reasonable variety. the staff is formal rather than friendly .. should I say. The rooms are small though well furnished . Our air condition leaked once wetting our bags ,however the the staff efficiently...

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Helpful?
Thank tanvi d
Geneva, Switzerland
Reviewed 3 days ago NEW

Excellent all around service and location to all hot spots. Great bar/pool area and excellent shuttle service to Waterfront. Avoid landing in CT between 7am and 9am and traffic from airport to hotel on weekday is bad

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 438derickg
Trowbridge
Reviewed 4 days ago NEW

This hotel was our base for four days while we were sightseeing in Cape town. On first impressions it looks like a busy bustling city hotel but the friendly attentive staff make it feel more like a family run affair. Before you even reach the reception desk, you are asked "how can we help you". Nice modern surroundings and the...

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Helpful?
Thank kevvver
Mahikeng
Reviewed 4 days ago NEW

Stick to agreement and respect customers.Upon checking out, a certain Ignitius Mambinga who was called for intervention, indicated that he is not interested in my explanation and story, and further said I am wasting his time, as he only needs money. He then left. I still need to be assisted in this regard.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thabos2017
Colchester, United Kingdom
Reviewed 1 week ago NEWvia mobile

Nothing to really write home about, not on the waterfront (but the shuttle bus is good), breakfast ok (but every time I got up to get something else my table was cleared ready for the next person), Internet is complimentary but only a tiny amount of MB, which I used up the second I turned wifi on, on my phone...

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Helpful?
Thank MaffaAndBirdo
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear MaffaAndBirdo, Thank you for your feedback We are sorry that you didn't seem to enjoy your stay with us, as we really place considerable effort and energy on the training of our team as we strive for service excellence - which we , regrettably , in this instance , seems to have failed in ! Please accept our apologies...

Mauritius
Reviewed 1 week ago

Aslam, the hotel driver gave us a very warm welcome from the airport and took us safely to the hotel, we had a nice chat during the trip. The team members of the hotel are very welcoming, friendly and helpful. Super location, my family and myself felt very safe. The shuttle to/from the V & A Waterfront is very much...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank bilkissm2017
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear bilkissm2017, Thank you for your feedback We are really pleased that you enjoyed our facilities and service , right from the moment our driver collected you at the airport - until you left It will be a pleasure to welcome you back on your next visit to Cape Town Warm regards JEFF ROSENBERG General Manager

Frankfurt, Germany
Reviewed 1 week ago

I can only strongly recommend this great hotel. Great service! Very friendly staff! Nice and clean rooms. Very good food and drinks. And a nice pool area. So overall great :-) Next year I will come back for sure!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank Lisa M
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Lisa M, Thank you so much for your feedback We are delighted that you had a great stay with us and that you were treated well by our team members Warm regards JEFF ROSENBERG General Manager

Mauritius
Reviewed 1 week ago

Location and free shuttle to V & A waterfront was excellent. Staff very helpful and assist for tour visit. Response to any query was promptly attended. Con: Had to wait a little to get the room as room was not ready at check in.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank christiancL5492DB
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear christiancL5492DB, Thank you for your feedback Please accept our apologies for the fact that your room was not ready on your arrival, as this is certainly not our usual standard On a positive note, we are really pleased that you nonetheless enjoyed your stay Warm regards JEFF ROSENBERG General Manager

Aberdeenshire, United Kingdom
Reviewed 2 weeks ago via mobile

Southern sun is ideally located near to the V and A Waterfront but is serviced with a shuttle bus than runs throughout the day, every half hour. Hotel service, food and amenities are first class and the management team are all very helpful; bar staff excel!! Will be booking again when we return to Cape Town.

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Helpful?
Thank StaceyRez
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear StaceyRez, Thank you for your feedback We are delighted that you enjoyed your Honeymoon with us and we certainly look forward to welcoming you back when next you visit Cape Town Warm regards JEFF ROSENBERG General Manager

Gauteng, South Africa
Reviewed 2 weeks ago

I will definitely visit Southern Sun Waterfront/Cape Town again. The service was absolutely professional and the employees very friendly and helpful. Thank you for making our stay an absolute pleasure and wonderful experience.

Review collected in partnership with Tsogo Sun Hotels
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1Thank isabellakemp
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear isabellakemp, Thank you for your feedback We are delighted that you enjoyed your stay with us and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 9,544 - ₹ 23,187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with waterfront/ table mountain view”
 of 5 bubbles tanvid2016, 19 Feb 2017 | Read review
“Waterfront view”
 of 5 bubbles HimalPari, 31 Jan 2017 | Read review
“corner rooms have 2 windows”
 of 5 bubbles travelaslongasican, 28 Jan 2017 | Read review
“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, 22 Jan 2017 | Read review
“Good view from the rooms”
 of 5 bubbles 197rayl, 8 Jan 2017 | Read review
5 of 5