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Protea Hotel Fire & Ice! by Marriott Cape Town

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1 room 2 adults 0 children
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Protea Hotel Fire & Ice! by Marriott Cape Town
Protea Hotel Fire & Ice! by Marriott Cape Town
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943 Reviews from our TripAdvisor Community

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Showing 794: English reviews
Reviewed 1 week ago via mobile

I was in January 2017 for 5 nights with my husband for our honeymoon. The staff were generally friendly and they even brought a complimentary wine to our room for the purpose of our trip. I have to say that the shower with clear glass in the middle of the room was unexpected (I don't know if we missed the...

Janneman B, Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Victoriagarcia23 Thank you for your valued feedback. We have taken your comments under a serious light and have passed your feedback on to the relevant Heads of Departments. We look forward to welcoming you back soon! Melissa Gabriel

Barbados
Reviewed 1 week ago via mobile

Beautiful hotel with awesome accommodations, we stayed in a suite and it is fabulous. Service is great just one issue there seems to be maintenance issues with the plumbing and general rooms as several calls had to be made for them to fix it. However they came promptly and fixed all issues in a timely manner. I recommend this hotel...

Reviewed 2 weeks ago

I stayed at the Protea Fire and Ice! by Mariott Cape Town for 6 nights over the New Year holiday. It was a very disappointing experience for myself and the people traveling with me, so much so that I'm writing you a novel to tell you about it. Our party consisted of 4 adults staying in two separate rooms. Before...

Horsham, United Kingdom
Reviewed 2 weeks ago

I have stayed at here twice for work and always look forward to coming back. Location is perfect, near to pubs, restaurants and city center. I already tried all the vegetarians dishes at the main restaurant and it is spectacular, I can not say that I tried all the cocktails hahaha!! But the once I tried, I can just say...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear PachecoSmith Thank you for staying with us and for the compliments to my team - I will share and we look forward to welcome you back to finish the cocktail menu! Wishing you safe travels! Yours always Janneman

Jakarta, Indonesia
Reviewed 2 weeks ago

I stayed few years ago during a professional trip and it was a very good surprise ! The unique style makes it all. It is also at walking distance from nightlife which is also a positive side. There was a nice view on Table Mountain as well.

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Kaourantin Thank you for staying for us and for sharing your review - the hotel has a great location to explore and experience Cape Town. I hope you had enough time to try Bree Street, Long Street and Kloof Street eateries and drinking places. Wishing you safe travels Yours always Janneman

Durban, KwaZulu-Natal, South Africa
Reviewed 2 weeks ago via mobile

Had the pleasure of staying here for a few nights. Well situated place. Rooms are Std rooms are TINY but well equipped. The lifts are under renovation but presented no problem to us. Extraordinary Milkshakes! My only gripe is with the central extraction system. Seems that whenever someone in a different room has a smoke this filters through the central...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Nash_Pillay Thank you for staying with us - the milkshakes are amazing and I hope you found your favourite one with us. My apologies for the central air in the standard rooms not meeting expectations. Wishing you safe travels! Yours always Janneman

Melbourne, Australia
Reviewed 2 weeks ago

Even though the hotel knew that we are Travelling as father & son, staff claimed they only had a double bed, but would pull it apart of us. This is late mid-afternoon and this basically code for your room isn't ready, after waiting an hour, I approached reception and suddenly they found our keys but somehow had lost our bags,...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear davfog35 Thank you for taking staying with us - as we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I am sharing your feedback with the hotel teams to ensure that we can meet and exceed your expectations when...

Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Last-minute booking and confirmation on New Year's Eve. Arrived at 16:00 to be informed by Reception Staff that the hotel is fully booked and that the arriving airline crews get preferential rooms. We raised our concern and disgust at the seemingly second-hand guests that we apparently are when compared to airline crew. Eventually allocated a room, only to find the...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear AndreCoetzee3 Thank you for staying with us and I hope you had a great New Years eve celebration with us. Please accept our apologies for the delay in your check in. The airline had a delayed departure and all GUESTS are important - we are always in search of excellence and will ensure this does not repeat in the...

Reviewed 3 weeks ago via mobile

Spent one night at this venue. Good breakfast. Major concerns are that fire alarm went off twice in the middle of the night. Also it is the first hotel I have stayed at that would not bill room service to the hotel bill to be settled the next morning. The concern with the fire alarm was when I engaged the...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Mark K Thank you for staying with us and I am sorry that the fire alarm went off during your stay. The alarm is set to activate if any of the devices are in distress in the building. We look forward to welcome you back and wish you safe travels. Kind Regards Janneman

London, United Kingdom
Reviewed 3 weeks ago

Looking at recent reviews I feel I must've been a little more fortunate than others. Agreed, the room has entertaining decor, such as the bizarrely placed chandelier, and the bar service was not so good. However, I think that would be generalising as some servers were better than others, one tried to make me sign for the same round of...

Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Salsri Thank you for staying with us and I hope you had a great time exploring and experiencing Cape Town. I wish you safe travels and we look forward to welcome you back again. Kind Regards Janneman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
From the moment you step into the lobby of this edgy Tamboerskloof, Cape Town Hotel, you will be greeted by the welcoming sounds of deep house lounge beats and immersed into a world of best GUEST service known to mankind. This ultra-chic hotel is ideally situated in the heart of Cape Town and is a mere 5 minutes from the V&A Waterfront. Set within walking distance of tourist attractions such as the hip night life of Long Street as well as 15 minutes from Cape Town's famous beaches, Camps Bay and Clifton. Mingle with fellow GUESTS and locals at the renowned Communal Table, or enjoy our crisp glass bar, a coffee brewery by day and party ticket by night featuring signature milkshakes and cocktails. Our snug yet sexy rooms are modern and trendy and features all the bells and whistles needed to ensure the comfiest stay. Your cheeky bedroom, ranging from 18 m² - 23 m² (remember that saying about dynamite?) comes standard with the most comfortable king size beds and is the base from which you can explore our slick social spaces and beautiful Mother City This is Protea Hotel Fire & Ice! Cape Town, Cape Town's Hottest Place to Chill. ... more   less 

Additional Information about Protea Hotel Fire & Ice! by Marriott Cape Town

Address: New Church Street, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 7,712 - ₹ 14,877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice! by Marriott Cape Town 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, Hotels.com, Marriott, Travelocity and Agoda so you can book your Protea Hotel Fire & Ice! by Marriott Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice! By Marriott Cape Town South Africa
Protea Hotel Cape Town
Extreme Hotel Cape Town
Hotel Style:
#27 Spa Hotel in Cape Town Central
#64 Luxury Hotel in Cape Town Central
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See which rooms travellers prefer

“226 has a shower in the middle of the room. 201 has a leaky shower that will flood your room.”
 of 5 bubbles 270lacyw, 8 Jan 2017 | Read review
“Exec suite in the adjacent building, high floor”
  • One of the 2 bedrooms in Exec Suite 4
  • Stairs leading to the 2nd floor bedroom
  • Shower and vanity in the bedroom
  • Living room in exec suite 4, leading to the bedroom
  • Living and dining area in the exec suite 4
 of 5 bubbles Texas06, 8 Dec 2016 | Read review
“Avoid room right above the pool on the 1st floor.”
 of 5 bubbles kimeram, 29 Nov 2016 | Read review
“The suites are superb”
 of 5 bubbles U7751PVgaryp, 25 Nov 2016 | Read review
“Table Mountain view rooms!”
 of 5 bubbles Ralitsa_nbg, 15 Nov 2016 | Read review
5 of 5
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