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    Protea Hotel Fire & Ice! by Marriott Cape Town

    New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa
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    1/10/2017 2/10/2017
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    US$ 190US$ 215
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    Traveller (346)
    Room & Suite (196)
    Dining (86)
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    Overview
    • Excellent29%
    • Very good38%
    • Average17%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “shark cage” (24 reviews)
    “long street” (106 reviews)
    “trendy hotel” (22 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
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    Offers from Protea Hotel Fire & Ice! by Marriott Cape Town
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    Taj Cape Town
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Reviews (1,009)
    Traveller rating
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    1 - 5 of 853 reviews

    Reviewed 6 days ago

    Only place in South Africa where I was discriminated against as a white man. Front staff very rude when I check in,. Purchased room with breakfast included. check in said yes I as included and I showed him the reservation on line. Went to the...More

    Thank David B
    Reviewed 2 weeks ago via mobile

    I am staying at this hotel for 3 weeks, currently. On arrival the staff are friendly and helpful, the room is quite nice but was not expecting a shower and sink in the bedroom but thats ok as I'm on my own. I have eaten...More

    Thank Molly J
    Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 1 week ago

    Dear Molly, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...More

    Reviewed 3 weeks ago via mobile

    Enjoyed our stay here. Service very good. Top staff. Lovely rooms and decor. Lots of comfortable chilling areas. Good location to night life and reatuarans. Although I wouldn't recommend long street at night ! Kloof street a much better option at night. Didn't try the...More

    Thank JudyJcbay
    Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 3 weeks ago

    Dear Judy, Thank you for sharing your experience at the Protea Hotel Fire & Ice Cape Town. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride...More

    Reviewed 12 August 2017

    Fire and Ice Hotel was an amazing experience from the greetings and assistance of the porter at the car park to warm welcoming of the front desk staff. We would like to thank the general manager Anso aswel as her guest relations advisor Lee ann...More

    1  Thank Nastasja D
    Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 14 August 2017

    Dear Nastasja D, Thank you for sharing your recent experience at the Protea Hotel Fire & Ice Cape Town with us. As a VALUED GUEST,we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we...More

    Reviewed 31 July 2017 via mobile

    Expected more from this hotel to be honest. Couple of issues with room which was sorted only after 2nd call. Service and quality of breakfast can be improved upon as well as waiting time at front desk.More

    1  Thank Adin C
    Response from Anso V, Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 2 August 2017

    Dear Adin C, Thank you for taking the time to write a review, thus assisting us in continually improving our standards and levels of service. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We...More

    Taj Cape Town
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    Hilton Cape Town City Centre
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    Park Inn by Radisson Cape Town Foreshore
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    Holiday Inn Express Cape Town City Centre
    803 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$ 110 - US$ 232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Spa Hotel in Cape Town Central
    • #64 Luxury Hotel in Cape Town Central
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Priceline, Cheap Tickets, Orbitz, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire and Agoda so you can book your Protea Hotel Fire & Ice! by Marriott Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Protea Hotel Fire And Ice! Cape Town ,
    • Protea Hotel Fire & Ice! By Marriott Cape Town South Africa ,
    • Protea Hotel Cape Town ,
    • Extreme Hotel Cape Town
    Add Photo Photos
    Traveller (346)
    Room & Suite (196)
    Dining (86)
    Pool & Beach (41)
    Hotel & Grounds (187)
    Bathroom (23)
    Business Centre & Event Rooms (3)
    Nearby
    Hilton Cape Town City Centre
    1,314 reviews
    .66 km away
     
    Taj Cape Town
    1,762 reviews
    .78 km away
     
    Park Inn by Radisson Cape Town Foreshore
    834 reviews
    1.56 km away
     
    Holiday Inn Express Cape Town City Centre
    803 reviews
    .83 km away
     
    Nearby Restaurants
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    South China Dim Sum Bar
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Francesca L
    25 June 2017|
    AnswerShow all 6 answers
    Response from Anso V | Property representative |
    Hi Francesca There was a small spa adjacent to the hotel, but unfortunately they have closed down recently. We will have a new spa in this space in the near future. The pool area is on the first floor and has a relaxing... More
    0
    Votes
    Francesca L
    25 June 2017|
    AnswerShow all 4 answers
    Response from Anso V | Property representative |
    Dear Francesca Our two bedroom suites have an en-suite bathroom upstairs and a second bathroom downstairs. Both bedrooms have king size beds. You are welcome to contact us direct if you have more questions. Kind... More
    0
    Votes
    Carolyn E
    28 November 2016|
    AnswerShow all 3 answers
    Response from Anso V | Property representative |
    HI Carolyn E - please make contact with me so that we can ensure I have the right reservation for you and we can process your request. Yours always Janneman Britz General Manager
    1
    Vote
    Room Tips
    "Great rooms and beautiful veiws"
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    "One with the balcony."
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    "Ask for a room that looks to table mountain. It has a beautiful view over the city at night."
    Read review
    "suite for peace and quiet...away from other guests and foot traffic"
    Read review
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