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Protea Hotel by Marriott Cape Town North Wharf

AMOMAUS$ 208*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 225*
US$ 208*
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US$ 222*
US$ 221*
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Protea Hotel by Marriott Cape Town North Wharf
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Cape Town North Wharf
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Showing 296: English reviews
Reviewed 25 January 2017 via mobile

We got an appartement, large in size and convenient. Good location on the lower end of Long street area and to the waterfronts. If you prefer walking, you can reach most downtown poi's within minutes.

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Helpful?
Thank Sandro F
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Sandro F, Thank you for your review:) We hope to welcome you back soon. Best regards, Leigh Morrison

omaha
Reviewed 24 January 2017

Loved how central this hotel is,the staff was very professional and was able to assist us in everything we needed ,also very close to where the red city sightseeing tour buses stop ,if your not familiar with the area it is a very affordable and easy way to get around in cape town.

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Helpful?
Thank Dolph L
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Dolph L, We are so glad you that had a great stay! We hope you are coming back soon to visit Cape Town. Thank you! Warm regards, Leigh Morrison

glasgow
Reviewed 23 January 2017

We recently spent 5 nights here. The location is great, 15 minute safe walk to the V&A. The accommodation is outstanding with loads of space including a lounge area and full kitchen facilities. We had a number of issues (all of which were outwith the direct control of the staff onsite) which were never satisfactorily resolved but Zilungile and her...

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Helpful?
Thank ayecee
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Ayecee, Thank you for taking the time to write us a review. We are glad that your overall stay was positive. We are continuously striving to improve all aspects of our property and will pass on the message of thanks to the front office TEAM. Best regards, Leigh Morrison General Manager

Sao Paulo
Reviewed 19 January 2017

Quality of employees very poor, they don't give you right information to get arround, the map of the hotel very confusing. When we checked in we had double room and there was a guest in the room, the manager on duty didn't know how to deal, at the same time many complaints from other guests at the reception. Needs urgently...

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Helpful?
1Thank AlejandroGeis
GM-PHNW, Guest Relations Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear AlejandroGeis, We are so sorry to hear about your experience. This is the first time of us hearing about this incident at our property. It is certainly not the standard of service we strive for. Please could you contact me directly in order for us to investigate thoroughly. My email is daniel.sher@proteahotels.com Kind regards, Daniel Sher

Reviewed 8 January 2017 via mobile

Pros - Excellent rooms - Spacious and with great facilities - Kitchen, living room and bedroom - Location - close to V&A waterfront - Clean rooms - Amenities and kitchenware Cons - Slow service - Nothing beyond the room

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Helpful?
Thank 742hardiks
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Thank you for taking the time to give us your thoughts. All feedback is taken seriously, both positive and negative, as we continuously are looking at ways to improve ourselves. Warm regards, Leigh Morrison

KwaZulu-Natal, South Africa
Reviewed 6 January 2017

Third time staying at this hotel in Dec/Jan. I had to wait almost an hour before checking in. Everything I requested in Jan 16 after made my booking was not done and obviously the room I was wrong was up and down checking available rooms for the one similar to what I requested, funny I spoke to PHNW GM herself....

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Helpful?
1Thank GoniweNA
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear GoniweNA Thank you for taking the time to share your review in regards to your recent stay at the Protea Hotel Cape Town North Wharf. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for missing your request...

Dewsbury, United Kingdom
Reviewed 4 January 2017 via mobile

Me and my family have just stayed hear 18 th Dec to 4 th Jan the hotel location is great near everything food good service is second to none I would recommend anyone to stay hear and I will again and the staff can not do enough to help you

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Helpful?
Thank geeparker
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Hi Geeparker, Thank you for the review! We hope to welcome you back on your next visit to the mother city! Warm regards, Leigh Morrison

Toronto, Canada
Reviewed 2 January 2017

We stayed at the hotel for 3 nights and was very happy with the establishment. The rooms are clean and very spacious. It is equipped with a kitchen and most important of all - laundry. We very much enjoyed our stay here. The restaurant is nothing to talk about but they are close to a very good pizza place that...

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Helpful?
Thank JJ L
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear JJ L, We are so glad that you enjoyed your stay with us and we look forward to welcoming you back to the Mother City again soon! Have a wonderful 2017! Warm regards, Leigh Morrison

Cardiff, United Kingdom
Reviewed 1 January 2017

I'm not sure I've ever stayed in a hotel with nicer,friendlier staff, and I've stayed in 100's of them. That said the hotel interior itself is rather drab and tired. It's situated in the business area of town, and unless your doing business in the town centre, I would stay somewhere else. It's too dangerous to walk at night in...

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Helpful?
Thank Ian H
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this review

Dear Hall56, Thank you for taking time to write us a review. Will share the compliments to the team and have taken note of your experience with the physical property and will share with the owners. Hope you having a good start to 2017. Best regards, Leigh Morrison

Cape Town Central, South Africa
Reviewed 30 December 2016

Had the Best Lunch Ever,Excellent Staff !! Reception Staff ( the lady on the morning shift and the lady on the afternoon shift) , Waiters and food was brilliant !! Thank you for making our Christmas lunch so special.

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Helpful?
Thank _leoniolkers55

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Protea Hotel North Wharf, Waterfront is a 4 star hotel within walking distance of the Victoria & Alfred Waterfront, Cape Town CBD and the Cape Town International Convention Centre. Its secure, central city location makes it ideal for conference, business and leisure travellers wanting to explore Cape Town and its surrounds. Even a beach holiday in Cape Town is possible from this ideal location. Offering luxury apartment style accommodation in the heart of Cape Town City in the form of spacious apartments and suites, the Hotel also has 2 Penthouse Suites with stunning views of the sea. All rooms have full self-catering options. Eat breakfast like a king at the North Wharf Restaurant, where a full English breakfast buffet is served daily. Light meals are also available during the day. There is also Col'cacchio Restaurant on our doorstep to serve lunch, dinner and room service, which is well known for their delicious pizzas. Bill back arrangements have been made between the hotel and Col'Cacchio for our in-house GUESTS. For those who enjoy their exercise we have a 24 hour gym as well as a pool on the roof top. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town North Wharf

Address: 1 Lower Bree Street, Cape Town Central 8002, South Africa (Formerly Protea Hotel North Wharf Waterfront)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 8,995 - ₹ 19,593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Cape Town North Wharf 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Protea Hotel Cape Town
Protea Hotel By Marriott Cape Town North Wharf South Africa
Hotel Style:
#7 On the Beach Hotel in Cape Town Central
#28 Family Hotel in Cape Town Central
#29 Business Hotel in Cape Town Central
#34 Romantic Hotel in Cape Town Central
#54 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town North Wharf staff and other travellers.
9 questions
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Questions? Get answers from Protea Hotel by Marriott Cape Town North Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the square”
travellingadventur, 23 Apr 2017 | Read review
“Fountain View Rooms are interesting”
domm60, 6 Apr 2017 | Read review
“use internet to prebook”
762glenb, 28 Feb 2017 | Read review
“Corner rooms have lovely balconies with a fantastic view.”
kh012015, 29 Jan 2017 | Read review
“Check the air con, it can be noisy and the Internet which didn't work in 406 !”
ayecee, 23 Jan 2017 | Read review
5 of 5
AMOMA
US$ 208* /night
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Booking.comUS$ 222
Hotels.comUS$ 221
TripAdvisorUS$ 222
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Prices are for 1 room, 2 adults
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