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The PortsWood

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616 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Durban, South Africa
Reviewed 3 days ago NEW

We spent 2 nights as a couple whilst we visited Cape Town. This hotel forms part of the Legacy group of hotels and is as one would expect of a hotel chain. Good clean rooms, quick efficient service and a run of the mill buffet (hot and cold) breakfast. We did not eat in any of the restaurants. The hotel...

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Helpful?
Thank RSA_Traveller74
San Diego, California
Reviewed 2 weeks ago

I think PortsWood is rated as a 4 Star...but they treat you like it's a 5 Star. The rooms are very nice(a little on the small size) and well appointed. I loved the breakfast...all kinds of choices and even fresh honey cone for your pancakes. But one of the best things about the hotel is where it's located...right above and...

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Thank _dougknox1
Johannesburg
Reviewed 2 weeks ago

Hi. We checked in very efficiently into The Portswood hotel. Staff at reception very friendly. Valet parking was offered to us which was nice. The room was clean and neat but small. Bathroom also nice but cramped. Breakfast was nice in the small cosy diningroom. The location is excellent in that you just have a short walk and you are...

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Thank fathimaP084
Cape Town, South Africa
Reviewed 2 weeks ago

I enjoyed this hotel which I selected for an overnight stay at the Waterfront to do some Christmas shopping. There was nothing to fault apart from to comment that access to the shopping center is not so very easy if one is physically challenged as I am. In fairness, I had not declared myself to be so when booking. On...

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Thank olivetreelodge
New York City, New York
Reviewed 2 weeks ago

Well kept hotel, very close to the waterfront (walking distance, safe to walk around). Staff is ok (not very welcoming or accommodating, but ok), breakfast ok too. The highlights of the place are: view to table mountain from the upper floor rooms and the location near the waterfront.

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Thank LA_traveler_10101
Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed here for a couple of nights on business, its handy for getting to the Water Front just a 2 or 3 minute stroll. Rooms are fairly new decor wise, but try and avoid rooms near the lifts ( Obvious statement but specify you dont want one as lifts are really really noisy. Usual breakfast buffet selection, nothing special...

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Thank Andrew S
Johannesburg, South Africa
Reviewed 3 weeks ago

The staff were very friednly and helpful. THe rooms were clean although a little small compared to SA Standards.The breakfast is a good hearty offering but could be worked on. Overall a great value for money hotel in the heart of the Waterfront.

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Thank Spiro Z
North Yorkshire, United Kingdom
Reviewed 4 weeks ago

Visited for three nights while in Cape Town. The location was very good right on the V&A. Staff friendly and attentive. Only had breakfast but that was of good quality in nice surroundings. If you are visiting Cape Town I would have no hesitation in recommending this hotel

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1Thank steelshoe
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

Stourbridge, United Kingdom
Reviewed 1 November 2016

Busy hotel but very friendly and rooms brilliant. The breakfast is very good and freshly cooked. Little restricted with lifts but is not a major factor. There is only one in reception at busy times there can be a delay.

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Thank terrytach
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

London, United Kingdom
Reviewed 1 November 2016

First thing to say is the staff and location of this hotel are a 6 out of 5. All of my dealings with the staff here were exceptional. Very polite and informative and nothing was too much trouble. The location is great, especially when you are arriving in Cape Town for the first time. After all the rumours I'd heard...

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Thank jeffpeters
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about The PortsWood

Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 10,864 - ₹ 19,958 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town
The PortsWood Cape Town, South Africa
Hotel Style:
#37 Family Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from The PortsWood staff and other travellers.
10 questions
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New Delhi, India
6 months ago
Durham, United Kingdom
7 days ago
Orlando, Florida

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Questions? Get answers from The PortsWood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the waterfront or Mountain.”
 of 5 bubbles spiroz2016, 14 Nov 2016 | Read review
“Ask for a room away from the old elevator...”
 of 5 bubbles crakyl, 31 Oct 2016 | Read review
“4th floor rooms facing the V&A Water Front have great views and are quieter”
 of 5 bubbles 0raymondd, 31 Oct 2016 | Read review
“Don't book on the road side”
 of 5 bubbles 585jenniferm, 27 Oct 2016 | Read review
“Choose a room far from the lift”
 of 5 bubbles AnnetteN871, 7 Oct 2016 | Read review
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