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Traveller (843)
Room & Suite (481)
Dining (88)
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Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“signal restaurant”(105 reviews)
“bascule bar”(59 reviews)
“welcome home”(67 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,188)
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Traveller rating
1,795
137
42
10
16
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1,795
137
42
10
16
Show reviews that mention
All reviewssignal restaurantbascule barwelcome homewhiskey bartable mountaincomplimentary car servicechauffeur serviceoverlooking the marinadressing areabeautiful hotelour honeymoonevery member of staffluxury roomperfect locationbottle of champagnewaterfront areafive star hotel
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581 - 585 of 2,000 reviews
Reviewed 20 March 2016

We haven't been here for 8 years and it hasn't changed a bit. "Welcome Home" is right . The staff are fabulous ...the service is excellent without being intrusive ...the standards are so high. We had an upgrade to a suite as it was our...More

Thank shandyb356
Reviewed 20 March 2016 via mobile

We had two anointing rooms so kids could be with us but my wife and I had our own space. The concierge is outstanding at the cape grace. I have been to hotels all over the world and these folks have got a great thing...More

Thank DCOJ
Reviewed 18 March 2016

From the moment we arrived til the moment we left this hotel ticked all my boxes for excellence. Lovely room, very comfortable bed, bathroom well stocked. Superb meal in the restaurant. Very helpful staff and particularly helpful concierge service. Definitely recommend

Thank Liz E
Reviewed 17 March 2016

Wow. We couldnt have asked for a better way to start our honeymoon. We arrived at the Cape Grace after traveling 36 hours from NYC and what a welcome it was! From start to finish the staff were attentive, kind and always willing to help...More

1  Thank NickandJamie
Reviewed 15 March 2016 via mobile

I came to the conclusion that 5 star status should depend on the staff. I have never in the world come across a beter trained and more professional crew that the Cape Grace. Great hotel, magnificent food but the staff is exceptional. Fantastic!

Thank Danie W
View more reviews
Best Value Properties in Cape Town Central, South Africa
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 491 - US$ 1,279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#4 Family Hotel in Cape Town Central
#5 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 491 - US$ 1,279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#4 Family Hotel in Cape Town Central
#5 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (843)
Room & Suite (481)
Dining (88)
Pool & Beach (23)
Amenities (21)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
luv2cruz41_123
16 January 2018|
AnswerShow all 3 answers
Response from Rosalie1354 | Reviewed this property |
I agree with above - Cape Grace is all about customer satisfaction so emailing the hotel is best. It is heartbreaking to think about this beautiful city suffering so
0
Votes
luv2cruz41_123
15 January 2018|
AnswerShow all 10 answers
Response from Colleen L | Reviewed this property |
There are restrictions on bathing but you can shower and staff use sanitizer where possible but washing of hands is still implemented.
0
Votes
TomFromBellaire
7 December 2017|
AnswerShow all 3 answers
Response from SamanthaWil | Property representative |
Dear TomfromBellaire Warm greetings from Cape Grace. Thank you for your enquiry. Kindly note, if your laundry is handed to our Housekeeping team at 9am, you will receive it back between 6pm and 7pm that evening. In... More
1
Vote
Room Tips
"Third floor overlooking the waterfront"
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"Quay view or mountain view both fine"
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"Try for a Mountain View room."
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"The top front rooms have fabulous views"
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