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Best Western Cape Suites Hotel

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246 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Cape Suites Hotel
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Showing 212: English reviews
Cedar Crest
Level Contributor
241 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 26 January 2015

We spent one night at the Best Western Suites in Cape Town before an international flight. We pre-arranged a complimentary transfer from the airport. Once we arrived at the hotel, we were able to arrange for our complementary return transfer back to the airport. We booked a very spacious apartment. It had two bedrooms, one bathroom, a dining area and... More 

Helpful?
1 Thank ExcellentAdventures
Ma-Afrika, Manager at Best Western Cape Suites Hotel, responded to this review

Dear ExcellentAdventures, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management More 

Durban, South Africa
1 review
Reviewed 21 January 2015

The Managers are friendly, sincere and extremely professional. The location is good and close to all the tourist attractions. Transport is readily available. Stunning swimming pool and the breakfasts are divine.

Review collected in partnership with Best Western

Helpful?
Thank John V
Ma-Afrika, Manager at Best Western Cape Suites Hotel, responded to this review

Dear John V, Thank you for the positive feedback. We are happy to hear that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all of our guest’s comments highly as it is important for improving our services and product. We hope to welcome you back soon. Thank you once again for sharing your experience. Kind... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 January 2015 via mobile

The suite was very spacious (3 separate bedrooms, 1 with en suite) and well-equipped with appliances. It was a bit dark and the suite could do with sprucing up in terms of decor. Also, on one of the days of our stay, we'd been out for most of the day and our room only got cleaned when we returned. This... More 

Helpful?
Thank Rozanne M
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Rozanne M, Thank you for the feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to welcome you back soon. Thank you once... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 January 2015

THIS IS NOT A 3 STAR HOTEL - Dirty rooms, does not look like the pictures - The main gate and the chain they use at entrance make so much noise it keeps you awake all night. - Staff shouting to each other in the middle of the night and keep customers awake - pool is dirty, playground broken -... More 

Helpful?
1 Thank Jan B
Ma-Afrika, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Jan B, Thank you for taking the time in writing this review. We value all our guests' comments as these assist us greatly in improving our products and services. We do apologize profusely once again that your experience at the Best Western Cape Suites Hotel did not exceed your expectations. We hope you will grant us the opportunity to... More 

Travellers are raving about these Cape Town Central hotels

Cape Town, South Africa
1 review
Reviewed 5 January 2015

One really feels on holiday at Best Western, make sure you have the breakfast if you're a big eater!!! Both Pools are awesome, the rear pool even more so with table mountain towering awesome pool sun-downers I had there and and an opportunity to meet the overseas visitors living at the Hotel and telling them how much better we are... More 

Review collected in partnership with Best Western

Helpful?
Thank Mthokozisi N
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Mthokozisi N, Thank you for the positive feedback. We are happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel . We value all of our guest’s comments highly as it is important for improving our services and product. We hope to welcome you back soon. Thank you once again for sharing your experience.... More 

Cape Town
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2015

Checked into BW Cape Town on the 23rd December and it was a huge let down! There is no way this is a 3 star hotel. We stayed in the BW in La Jolla and the BW Tuscan in San Franciso. These were both 3.5 stars and were great. This is a dump. It's old and depressing, noisy and poorly... More 

Helpful?
1 Thank InkyDee
Ma-Afrika, Manager at Best Western Cape Suites Hotel, responded to this review

Dear InkyDee, Thank you for taking the time in writing this review. We value all our guests' comments as these assist us greatly in improving our products and services. We do apologize profusely once again that your experience at The Best Western Cape Suites Hotel did not exceed your expectations. We hope you will grant us the opportunity to change... More 

Pocomoke City, Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 December 2014

The hotel was a good distance from the city center, but they offered a free shuttle to the V & A waterfront. They also offered a free shuttle to the airport which was good. They had a very helpful staff.

Review collected in partnership with Best Western

Helpful?
Thank Lumbearjack
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Lumbearjack, Thank you for the positive feedback. We are happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel. We value all of our guest’s comments highly as it is important for improving our services and product. We hope to welcome you back soon. Thank you once again for sharing your experience. Kind Regards... More 

NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 December 2014

My family and I spend nine awful days at the Best Western situate in District Six in Cape Town. The hotel also houses students , which means it is a 24 hour frat party zone. W could not get a wink the first night so we asked to be moved to a diff room but that didn't help. Very noisy.... More 

Helpful?
2 Thank NySkatie
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Thank you for taking the time in writing this review. We value all of our guest’s comments highly as it is important for improving our services and product. We do apologize profusely once again that your experience at the BEST WESTERN Cape Suites Hotel did not exceed your expectations. We hope you will grant us the opportunity to change your... More 

Canberra, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 November 2014

Our experience at this hotel was quite mixed. My lasting impression is that this hotel is for younger budget travellers looking for a reasonable location in Cape Town but not wanting to stay near the beach. The hotel's reception staff were very friendly and helpful. A mistake that saw our family of 11 spread across 3 apartments was compensated with... More 

Helpful?
Thank Jaguar08
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Jaguar08, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Koping, Sweden
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 October 2014

I'm a regular at this hotel. Have stayed over fifteen times (should have written this review much earlier). I like this place because it doesn't feel like a "hotel". Since I travel more than two weeks every month, I like to stay at places that are a bit informal. They have picked me up every time without fail from the... More 

Helpful?
Thank Sanjay V
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Sanjay V, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 

Additional Information about Best Western Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 4,317 - ₹ 10,623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Cape Suites Hotel staff and other travellers.
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Questions? Get answers from Best Western Cape Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure your room is locked aftery being serviced and you have everything in your room.”
 of 5 bubbles theodoreln, 1 Nov 2016 | Read review
“ask for a mountain facing or harbor facing view”
 of 5 bubbles 479stuartj, 21 Sep 2016 | Read review
“stay somewhere else!”
  • classy kitchen
  • stains on the wall - yes they did wipe off
  • the only sitting are in this 'suite'
  • squeeze past the toilet to get to the shower
 of 5 bubbles RosieMeadows, 17 Sep 2016 | Read review
“Upgrade the bathrooms”
 of 5 bubbles thusod, 8 Sep 2016 | Read review
“Unless you need a bedroom, the studio style rooms are easier to heat/cool. Also, I was hesitant to book this hotel this time (for the first time ever) because they advertise on the website that they are biker friendly. I have nothing against bikers but I also like my sleep.”
 of 5 bubbles l0nnij, 11 Jul 2016 | Read review
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