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Best Western Cape Suites Hotel

Hotels.comUS$ 66*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 140*
US$ 66*
US$ 93*
US$ 140*
US$ 66*
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Best Western Cape Suites Hotel
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305 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Germering, Germany
Reviewed 4 days ago NEW

We arrived, room was not ready (at 2 p.m.), WiFi was not working. Staff not helpful. It was promised they fix the WiFi problem (necessary for business travel) within 3 hours. After we returned, WiFi still not fixed. At 7 p.m. I was asking again, they said "we will call the service and get back to you in the next...

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1Thank Teleskopaufsteller
Bridgeport, Connecticut
Reviewed 5 days ago NEW

The front end staff at the Best Western were very nice, friendly and professional. When I first arrived, they had my name, and room number. They walked me to my room and offered to help carry my suitcase. They had water there for me when I was thirsty. They had brochures and suggestions of things to do for fun and...

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Helpful?
Thank kirkdyce
Johannesburg, South Africa
Reviewed 1 week ago

Excellent friendly staff, good food, generous room. I enjoyed my stay, and recommend Best Western Cape Suites Hotel, Cape Town to business or private travellers looking for good honest value and friendly service

Review collected in partnership with Best Western
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Helpful?
Thank gavens2015
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear gavens2015, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at Best Western Cape Suites Hotel and that we were able to cater for all your needs you desired. Your kind words and compliments on our excellent friendly staff, good food, generous room, good honest value...

Reviewed 3 weeks ago

Room was very nice.Service was good.Great breakfast ,that was catering for different taste. Bed was very comfortable.Enjoyed the wifi. Room was very neat and tidy.Facilities wás very good.Security was proffesional and welcoming.

Review collected in partnership with this hotel
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Helpful?
Thank bothawendy
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear bothawendy, Thank you for your lovely five star review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our nice and tidy rooms, good service, great breakfast, comfortable beds, good facilities, professional and welcoming security staff. Your positive comments inspire us to create an even...

Reviewed 3 weeks ago via mobile

What an awesome place to rest your head.If it's peace and tranquility you need then make Best Western your next destination.ps.The staff are kind and professional. Situated in the CBD and close to the famous V&A Waterfront , Signal Hill and Table Mountain. The on premises restaurant makes for fine dining and an awesome friendly atmosphere. On site parking with...

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Helpful?
Thank Ricardo R
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Ricardo R, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our awesome friendly atmosphere, kind and professional, peace and tranquility hotel, safety and protection. Your positive comments inspire us to create an even better experience for our guests. We...

Benoni, South Africa
Reviewed 4 weeks ago

My expectations of this hotel was met with a lot of disappointment, given the name and associated good qualities ascribed to it in the past. While en-route being shown my room, i got smeared by the thick dust on the concrete railing, indicating these have not been cleaned recently, and had to climb and negotiate a labyrinth of concrete stairs,...

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Helpful?
Thank ajibolaa2015
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear ajibolaa2015, Thank you for taking the time to write your review on TripAdvisor. We, as senior management of The Best Western Cape Suites Hotel, find the events reported by you totally unacceptable and offer our sincere apologies for the inconvenience suffered during your stay. Since we pride ourselves on delivering standards and services to guests that is only of...

Durban, South Africa
Reviewed 19 April 2017

this was a very good stay in a very relaxed environment. all amenities were neat and tidy. staff very obliging and did everything in their power to assist us we were also accommodated in terms of travelling to the market and V & A Waterfront and drivers were very accommodating and obliging

Review collected in partnership with this hotel
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Helpful?
Thank sagree_pillay
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear sagree_pillay, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our relaxed environment, obliging staff who were able to accommodate you with everything and neat and tidy amenities. Your positive comments inspire us to create an even better experience for...

Lucerne, Switzerland
Reviewed 18 April 2017

nice and freindly staff, especially Mike, Shanin, William and Mario. very helpful very poor wifi signal in some parts of the hotel though breakfast was fine, found something every day. Thank you for the nice stay.!!

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Helpful?
Thank Petra_P1234
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear Petra_P1234, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our friendly staff and good breakfast. We will gladly share your comments with Mike, Shanin, William and Mario. We value all our guests' feedback as it assists us greatly in...

Dhahran
Reviewed 10 April 2017

Best Western Cape Suites hotel is ideally located. It is easily accessible. The suites is very comfortable and well-maintained. Some suites have a balcony, which is great if you want to enjoy a bit of sunshine from the room. Breakfast was good with a very nice spread.

Review collected in partnership with Best Western
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Helpful?
Thank ebrahima500
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear ebrahima500, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our ideal location which is easily accessible, comfortable and well-maintained suites and the good breakfast. Your positive comments inspire us to create an even better experience for our guests. We...

Johannesburg
Reviewed 9 April 2017

The hotel is neat and tidy and the rooms are clean. Whist the service is adequate, and the front desk staff were attentive, the rest is a bit of a let down. I spend 3 nights here, and each one had it's problems. The first night was very noisy, although it was all wind noise, this could of course be...

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Helpful?
Thank BrendanMJhbZA
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear BrendanMJhbZA, Thank you for taking the time in writing this review. We value all of our guest’s feedback highly as it is important for improving our services and product. We do apologize profusely that your experience at the Best Western Cape Suites Hotel did not exceed your expectations. Our team has already addressed the issues, mentioned in your review....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 

Additional Information about Best Western Cape Suites Hotel

Address: Corner De Villiers & Constitution Street | Zonnebloem, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 3,684 - ₹ 8,335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Cape Suites Hotel staff and other travellers.
8 questions
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Questions? Get answers from Best Western Cape Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here if you rely on WiFi or on service.”
Teleskopaufsteller, 24 May 2017 | Read review
“Choose a room away from the street...this is a nosy area, for traffic and student noise.”
Bill434, 21 Mar 2017 | Read review
“Go for an upper room location”
T7311EEjohnw, 9 Mar 2017 | Read review
“Room with balcony is better.”
Pum-CNG, 6 Mar 2017 | Read review
“Further away than I was to the entrance / exit and reception area.”
, 1 Mar 2017 | Read review
5 of 5
Hotels.com
US$ 66* /night
View Deal
Booking.comUS$ 93
Expedia.comUS$ 66
AMOMAUS$ 140
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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