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Queen Victoria Hotel

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Queen Victoria Hotel
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649 Reviews from our TripAdvisor Community

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Showing 564: English reviews
london
Reviewed 22 March 2016

We stayed in this stunning hotel for 4 nights on our first visit to South Africa. The location was fantastic being just minutes from the vibrant waterfront. We were upgraded to a beautiful spacious room with views of both the waterfront and iconic Table mountain. The food in Dash restaurant was superb as was the service of all the staff...

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Helpful?
Thank shedav_13
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear shedav_13 Thank you very much for taking the time to write a review on your rcent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do...

London, United Kingdom
Reviewed 19 March 2016

A wonderful hotel in an excellent location. Some of the best service I have received, everyone is warm and friendly. Great rooms, very good breakfast. While the hotel doesn't have its only pool, the sister hotel, The Dock House does so within 2 minutes you can be poolside. Wonderful service from Peter at the pool bar. While I was travelling...

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Helpful?
Thank Brendon O
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Brendon O Thank you very much for your review and feedback on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for the feedback on the hospitality and service of the team, your feedback will be passed onto the team. We look forward to welcoming...

New York City, New York
Reviewed 15 March 2016 via mobile

This was our first time ever in South Africa. We spent six days in Cape Town before heading to other parts of SA. We couldn't have picked a better location to stay in. The hotel was just feet away from the waterfront. The waterfront is full of great restaurants and shops. The rooms were very spacious and we had one...

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Helpful?
Thank JandL4
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JandL4 Thank you very much for taking the time to write a review on your recent stay with us. The team and I are thrilled to learn that you enjoyed the service and hospitality of the team. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please...

Milton Keynes, United Kingdom
Reviewed 12 March 2016

The service I received at this hotel was outstanding from all of the staff. They upgraded my room on arrival and helped me sort out a baggage issue which had occurred At the airport. The breakfast was freshly cooked and first class and the staff were extremely friendly and helpful. The location is excellent by the waterfront and when I...

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Helpful?
Thank Paul T
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Paul T Thank you very much for taking the time to write such a detailed review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you for the feedback on the staff and service this will be passed on to the team. We look forward...

Glasgow, United Kingdom
Reviewed 11 March 2016

We spent 4 nights at end February into March in a room overlooking Table Mountain. The room was perfect . Spacious,well laid out and clean. The hotels most important asset is its staff. They are without exception in all locations within the hotel of the highest standard. They are efficient ,helpful and everything they do is done with a smile....

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Thank roberts273
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear roberts273 Thank you very for your review on your recent stay with us. The team and I are thrilled to learn that you had a memorable experience with us. Thank you very much for the feedback on the staff and the hospitality of the team. This will be past onto the team. We look forward to welcoming you back...

surrey
Reviewed 11 March 2016 via mobile

Very well located hotel situated a stone throw from the Waterfront. Rooms were spacious and the staff very friendly. Great start to our South Africa trip. We only had accommodation and breakfast but the food and service was excellent. Great access to the shops and bus tour routes.

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Thank cas63
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear cas63 Thank you very much for taking the time to write a review on you recent stay with us. The Team and I are thrilled to learn that you had a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let...

London, United Kingdom
Reviewed 25 February 2016

Really lovely place to stay - the staff were very welcoming, food delicious, the room wasnt massive but very nice. highly recommend The Spa is great - the pool again could be bigger and is freezing but welcome

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Thank GladysMolestrangler
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear GladysMolestrangler Thank you very much for your review on yopur recent stay at the Queen Victoria hotel. The team and i are thrilled to learn that you had a memorable stay with us. Thank you for the posetive feedback on the staff and service, your feedback will be passed onto the Team. We look forward to welcoming you back...

Washington, D.C.
Reviewed 25 February 2016

This was the 5th stay at this property and the service and quality of the property remains consistent. If you want proximity to the waterfront area then this is a good choice. Breakfast is good with fresh juices. The rooms are contemporary and comfortable.

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Thank AlwaysOnTheAirplane
TheunieMarais, Guest Relations Manager at Queen Victoria Hotel, responded to this review

Dear AlwaysOnTheAirplane Thank you very much for taking the time to write a review on your recent stay with us. The Queen victoria team and I are thrilled to learn that you had another memorable stay with us and we sincerely hope that we will be welcoming you back in the near Future. Kind Regards Theunie Marais

Brisbane, Australia
Reviewed 24 February 2016

Friendly helpful staff. Huge rooms with a modern boutique feel. Bathroom was large but had a few issues with design. The glass shower was right next to a large window so the curtains had to be closed if you had the light on and then the curtains would get wet as they're up against the shower. Also the bathroom rubbish...

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2Thank MathewsFamily4
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear MathewsFamily4 Thank you very much for taking the time to write such a detailed review on your recent stay with us. Thank you also for raising points of cencern and allowing us the oppertunity to adress them and improve on the quality of our product. The team and I will be adressing your concerns accordingly. Kind Regards Theunie Marais

Alton, United Kingdom
Reviewed 21 February 2016 via mobile

We stayed for 6 nights at the Queen Victoria and thoroughly enjoyed it. The staff are so helpful and friendly, the breakfasts lovely and the pool area a great place to cool down. Our room was a little bland and over looked the car park but the bed was so comfortable, the towels and linen top class and all the...

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1Thank GinnyStaffordshireUK
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear GinnyStaffordshireUK Thank you very much for your review on your recent stay with us. The team and I are thrilled to learn that you had such a memorable experience with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 20,902 - ₹ 39,519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor corner room giving views of Table Mountain. Great size and location.”
 of 5 bubbles auldcreamery2013, 3 Feb 2017 | Read review
“King Superior Room”
 of 5 bubbles sterling2017, 28 Jan 2017 | Read review
“ask for rooms facing the Water Front”
 of 5 bubbles H8984SPjamesg, 18 Jan 2017 | Read review
“Ask for the third floor”
 of 5 bubbles LondonCGoss, 15 Jan 2017 | Read review
“The corner suit over looking Table Mountain was stunning.”
 of 5 bubbles Jacquelyn55, 15 Jan 2017 | Read review
5 of 5