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Queen Victoria Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Queen Victoria Hotel
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677 Reviews from our TripAdvisor Community

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Showing 587: English reviews
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New York City, New York
Reviewed 1 week ago

Cape Town was the first stop on our 12 day honeymoon to South Africa and the Queen Victoria Hotel accommodated our request for an early check in after arriving on an overnight flight from New York. They gave us a tour of the hotel grounds, as well as the grounds of the other properties they own and told us we...

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Helpful?
Thank AileenKB
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear AileenKB Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria. The team and I are thrilled to learn of your memorable stay with us and would like to thank you for choosing us as your preferred hotel to stay in Cape town. We look forward to...

Western Australia, Australia
Reviewed 1 week ago

One is not normally expecting a 2nd stay to be as good as the first ! I was again blown away by the beauty of being in a smaller boutique Hotel right in the middle of the Waterfront ,yet far enough away from traffic noise. Consistently friendly ,helpful staff, brilliant service, amazing huge rooms with potent showers and divine food!...

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Helpful?
Thank lindym303
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear lindym303 Thank you very much for taking the time to write a review on your recent visit. The tam and I are thrilled to learn of your memorable stay with us. Thank you very much for the feedback on the dedicated teams efforts and service, its always a pleasure welcome our guests back to the Queen Victoria. We look...

Reviewed 1 week ago via mobile

Loved it - decor and art pieces are stunning Perfect location Tidy rooms Excellent food Great staff Special thanks to Theunie, Mikhaela and Oswell If I can recommend a room book 1305, it's simply perfect Will be back very soon

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Helpful?
Thank Mercades S
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Mercades S Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us. Thank you for the kind comments on the dedicated team. We look forward to welcoming you back again soon to create another...

Reviewed 2 weeks ago

Beautiful hotel, very helpful and friendly staff in a very convenient location. The waterfront and transportation, Hop on off Bus, are just a short walk away. Breakfast in the Dash is quite enjoyable too.

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Helpful?
Thank JLDub73
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JLDub73 Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us and that you managed to enjoy the hospitality and facilities we have to offer. We look forward to welcoming you back again soon...

Reviewed 4 weeks ago

buffet of fresh fruits, deli meats, and fresh rolls , muffins etc. followed by excellent hot breakfast of your choice including full English breakfast as well as eggs benedict etc. a meal for a whole day.

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Helpful?
Thank mark s
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear mark s Thank you very much for taking the time to write a review on your recent Queen Victoria experience. The team and I are thrilled to learn that you had a memorable meal with us and enjoyed the cuisine of our dedicated chef team. We sincerely hope to welcome you back in the near future. Kind regards Theunie...

East Lancashire
Reviewed 4 weeks ago via mobile

We had a great three nights stay in this ideally located hotel. Michaela, the receptionist we most dealt with, could not have been more helpful. She booked excursions for us and gave us great advice. Our breakfasts were fabulous as was the service. We ate out in the evenings because the V&A Water Front has so much atmosphere. We took...

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Helpful?
Thank Dilolwa
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Dilolwa Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience with us and that the dedicated team took such good care of you during your stay. We look forward to welcoming you back...

Clear Island Waters
Reviewed 4 weeks ago via mobile

We recently spent 6 nights at this hotel . ( room 1309 ) .The room was spacious with a ensuite bathroom .The bathroom had twin sinks .The hotel is in the Waterfront district of Capetown.it is in a quiet location but only across the road from all the action ..the staff are very friendly .The restaurant serves excellent food .the...

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Helpful?
Thank Peter H
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Peter H Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and enjoyed the hospitality of the dedicated team. We look forward to welcoming you back again soon to create another...

Munich
Reviewed 19 April 2017

The entrance by car is from Portwood Road, connection to the Waterfront and its shops and restaurants is via a short pedestrian walkway. Easy and secure parking on the premises. We stayed 3 nights in a suite room with nice views over the VA Waterfront, the city and Table mountain. The hotel, although so close to the Waterfront, is actually...

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Helpful?
Thank Herbert E
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Herbert E Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable experience with us. The upgrade was only a pleasure. We look forward to welcoming you back again soon to create another memorable experience with us,...

Manchester
Reviewed 15 April 2017

Everything about this hotel is 5 star. The exceptional customer service was the best we received in our week long trip to Cape Town. A big thank you to the reception team, especially the lovely doorman and to Mayo for the brilliant Long Island Iced Teas and to Mr B for his first class customer service - it was great...

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Helpful?
2Thank CJManc
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear CJManc Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the hospitality of the team and all the facilities of the hotel. Thank you for...

Reviewed 14 April 2017 via mobile

The hotel and restaurant are STUNNING with a lovely ambience and extremely attentive staff. The only thing that was incredibly disappointing were the cat-sized rats that are saw "dashing" across the balcony as I ate my dinner. Please please please do something about this as this is a top notch spot that I'd certainly like to visit again.

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Helpful?
3Thank Ayanda S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 17,772 - ₹ 38,904 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Queen Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view”
  • Mountain view
JLDub73, 10 May 2017 | Read review
“we were upgraded from another hotel undergoing renovation so we got first floor which had less privacy but did include a small patio area”
marksB2451FE, 25 Apr 2017 | Read review
“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
mrcmrc2, 1 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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