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Mount Sierra Hotel & Spa

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Mount Sierra Hotel & Spa
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39 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Amsterdam, The Netherlands
Reviewed 4 weeks ago

This is the first time that I'm staying at a resort that's not on or close to the beach in Cape Town. My first thought was that this is in the middle of nowhere, but I couldn't have been more wrong. The resort is clean, the staff very friendly and there's a Spa. I was a bit early and had...

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Helpful?
Thank Gerrydb
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Gerry It is always wonderful to hear that you had a holiday that met and possibly exceeded your expectations! In Cape Town we are so blessed to have a public transport system that is functional and efficient! I can only sincerely apologise for the lift disruptions and assure you that every attempt on our side was made to work...

gauteng
Reviewed 18 January 2017

This hotel is very centrally situated, close to Table mountain and the Water Front. The staff were extremely friendly and went out of their way to make us welcome. They also have daily activities for kids which I found very welcome as I had my two grand sons with me.

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Helpful?
Thank wendy P
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Wendy Thank you for your wonderful review and highlighting our amazing location, staff and activities. We look very forward to welcoming you back to a refurbished apartment including air conditioning in the near future and promise to further enhance your holiday experience with us ! We are pleased when our commitment to providing excellent service is fulfilled. Best regards...

Reviewed 30 December 2016 via mobile

Well maintained resort. Friendly staff. Close to Table Mountain and the Water Front. Excellent transport system...more information from resort. Beautiful views of Lions Head from 201. Limited braai facilities. Make advance arrangements with reception. In house spa. .very convenient and good service.

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Helpful?
Thank Juliangovender
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Mr Govender, I am delighted that you were comfortable at Mount Sierra and enjoyed the fabulous service and impeccable views ! I truly hope to welcome you back to Mount Sierra in the very near future. Regards Jolene

Reviewed 28 December 2016 via mobile

We stayed here for 7 days. Very clean, most friendly staff, very central and most beautiful view of the mountains. Braai facilities and safe parking on site available. The units are serviced daily, even on Christmas day.

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Helpful?
Thank Gerhardvanzyl
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Mr and Mrs Van Zyl. Thank you for choosing to stay at Mount Sierra. I am pleased that you were satisfied with our facilities and services rendered and I look forward to welcoming you back in the New Year! Best Regards Jolene - GM

East London, South Africa
Reviewed 23 November 2016

It is very well situated in Gardens, Cape Town, I enjoyed my stay and will definitely be back. I found the staff very friendly and helpful and they made you feel at home. The view from my room was also amazing.

Review collected in partnership with this hotel
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1Thank 503diannel
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Dianne, Thank you for the wonderful review, it is always lovely to hear that someone`s expectations were met and hopefully exceeded! I am proud that the staff were hospitable and made you feel so welcome. We trust that you will come visit us again very soon to enjoy our spectacular views. Kind regards, Jolene Miller

Reviewed 6 November 2016 via mobile

My family and I stayed from the 31 October on Monday and checked out on the 04 November 2016. Our unit had a fantastic view of Table Mountain, the staff were very helpful and friendly. Our unit had 2 spacious bedrooms. The hotel is located near Kloof Street where you can get a variety of restaurants and it's closer to...

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1Thank Shoki L
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Shoki Thank you for choosing the Mount Sierra Resort and for your comments regarding the comfort you experienced in your two bedroom mountain facing apartment. I am happy to know that you find the location within walking distance from all amenities and proud that my staff made you feel welcome! I will be sure to pass your comments on...

Tyne & Wear
Reviewed 19 October 2016

This place is all about the view of Table Mountain, and what a view it is! Our two bedroomed apartment was very spacious and beautifully presented with daily cleaning if required. There is a laundry with drying facilities which costs 15 Rand for the washer and dryer respectfully. The staff very attentive, friendly and helpful, with a special mention to...

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Helpful?
Thank Pre-RapheliteGirl
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you so much for the great review. We are so privileged to have a magnificent view of our majestic mountain! We are thrilled that you enjoyed the stay and that the service levels were great! I will pass your comments onto the staff and to Jean too. Your point about the envelope has been noted. Please visit us again...

Johannesburg, South Africa
Reviewed 19 October 2016

This hotel is located virtually in Cape Town's CBD. If you have transport, it is close to many of this beautiful city's attractions such as Kirstenbosch gardens, Long Street, Bo Kaap etc. Staff are very friendly and helpful. Your laundry can be done by yourself in the laundry room, or the staff member allocated to your room can do it...

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Helpful?
Thank Christa52
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Christa, I am elated that you had a great experience at our Cape Town Resort and I hope to welcome you back shortly! The view is beautiful and we appreciate it every day! Come back soon to explore some more and enjoy the views! Best Regards Jolene

Reviewed 12 September 2016 via mobile

Amazing experience. The staff was super friendly and helpful. No problems whatsoever. The room was perfect with a gorgeous view. Very convenient and close to shops and restaurants. The staff make you feel at home . I would definitely go back.

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Helpful?
Thank Denika R
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Denika, Thank you for your great review! My staff and I are dedicated to providing superior service to our valued Guests! We look forward to your next visit and trust that you took some awesome photos of our beautiful Mountain. Best Regards Jolene

Johannesburg, South Africa
Reviewed 7 September 2016

My husband and I, and his sister and husband, had a wonderful week here. The view of Table Mountain from our room was spectacular. We could not fault this Hotel at all. Friendly, helpful staff, lovely Spa experiences, and altogether a fabulous relaxing week. We went on the Tuesday cultural tour. This took us to District 6, Bo-Kaap and the...

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Helpful?
Thank Munchkin8
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Wow – thank you so much for the kind words , I was thrilled to hear that you also enjoyed our own in-house tour lead by Nazeem.. I have shared the feedback with the team and look forward to welcoming you back soon Kind regards, Jolene Miller

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
While staying at Mount Sierra you will find yourself close to all the choice pickings, from sidewalk cafes where you can watch the passing parade, to world-famous establishments. Cape Town will delight you with its numerous award-winning restaurants, galleries, shops and tourist sites.Fresh food and fish markets abound, where you can stock up on goodies to prepare in you self-catering apartment, or you can head out to the wine lands for a glorious picnic in the countryside, accompanied by world-famous wines. ... more   less 

Additional Information about Mount Sierra Hotel & Spa

Address: 4 Camp Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: ₹ 3,955 - ₹ 15,418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Sierra Hotel & Spa 4*
Number of rooms: 70
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Also Known As:
Mount Sierra Hotel Cape Town Central
Mount Sierra Hotel And Spa
Mount Sierra Hotel & Spa Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Mount Sierra Hotel & Spa staff and other travellers.
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Milton Keynes, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and book 1st or 2nd floor as the lift did not work whilst we were there”
 of 5 bubbles wendyP667, 17 Jan 2017 | Read review
“Ask for a room at the back of the hotel for THE view”
 of 5 bubbles Pre-RapheliteGirl, 19 Oct 2016 | Read review
“We were on the 2nd floor facing Table Mountain.”
 of 5 bubbles Munchkin8, 7 Sep 2016 | Read review
“Request a room with a view of the mountain preferably on the 6th floor.”
 of 5 bubbles guestg567, 25 Jul 2016 | Read review
“Mountain view best rooms”
 of 5 bubbles lorraines2, 21 Jun 2016 | Read review
5 of 5