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Pepperclub Hotel & Spa

Agoda.comUS$ 214*
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09/04/2017 10/04/2017
1 room 2 adults 0 children
US$ 214*
US$ 240*
US$ 236*
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Pepperclub Hotel & Spa
Pepperclub Hotel & Spa
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836 Reviews from our TripAdvisor Community

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There are newer reviews for Pepperclub Hotel & Spa
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Showing 746: English reviews
Cape Town
Reviewed 14 August 2016

Our reservation was included the dinner for the first night and two bottles of water per night. However, when we checked-in, the receptionist never let us know about the dinner. So we had to explain about it. Then we made a reservation for dinner but when we went to the restaurant, nobody knew our reservation and we had to explain...

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Helpful?
Thank 362yukok
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. Your feedback is of great value to us however we are disappointed to hear of your experience. This is certainly not the standard we aim to achieve at a 5 star hotel. Our sincere apologies regarding all the confusion with regards to your complimentary dinner and...

Preston, United Kingdom
Reviewed 13 August 2016

This is a gorgeous hotel. We were a family of 7 and stayed for 3 nights. The staff could not have been nicer or more helpful. Our rooms were lovely with beautiful views of Table mountain. The one downside is the dreadful noise from the clubs on the street on the Saturday and Monday night(10-4am). We were on the 14th...

Review collected in partnership with this hotel
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Helpful?
Thank Walshy1865
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for taking the time to review your stay with us on TripAdvisor. Your feedback is of great importance to us. We are pleased to note that enjoyed the hotel and thank for the lovely feedback on our staff and their service excellence. Our sincere apologies...

Pretoria, South Africa
Reviewed 10 August 2016

I travel on work to Cape Town very often and have been staying at many other hotels and resorts. For me this was a very unexpected experience in Cape Town this time round. I will definitely be staying at the Pepperclub Hotel & Spa resort again, and will also recommend it to my fellow colleagues as well. great value for...

Review collected in partnership with this hotel
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Helpful?
Thank praveenn500
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation for your business travel to Cape Town and for the lovely review which you kindly posted on TripAdvisor. your feedback was warmly received. We are pleased to note that you had a lovely stay with us and look forward to welcoming you back to our establishment....

Johannesburg, South Africa
Reviewed 9 August 2016

It's my 2nd home whenever I'm in Cape Town for business trip.The staff is always welcoming & professional. I will recommending it to anyone whose particular in good service & hospitality.PIty I'm always there when it's winter season ,would love to stay in summer or spring so that I can enjoy the hotel services fully.

Review collected in partnership with this hotel
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Helpful?
Thank Nonceba S
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you kindly for the lovely review you posted on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are thrilled to note that you continue to have excellent stays at the Pepperclub Hotel & Spa on your business travels to Cape Town and thank you for the compliments on our service excellence. We look forward to welcoming you...

Reviewed 6 August 2016

Had a wonderful time staying at this hotel for a week on a family holiday. Room was really comfortable, with all amenities, and use of a lovely pool, gym and spa. Food was excellent. Staff all extremely helpful. The concierge particularly so, helping organise trips for us, and offered lots of advice and tips on things to do and see...

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Helpful?
Thank Hanna C
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you kindly for taking the time to review your stay with us on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are pleased to note that you and your family had an excellent stay with us and that you enjoyed the facilities we have to offer. Thank you for the lovely compliments on our staff and rest...

Cape Town
Reviewed 1 August 2016

I loved everything from the moment we arrived until we had to check out. Staff are all extremely friendly and professional. I will definitely go back and recommend this hotel to friends and family. Perfect romantic night away, if that is required.

Review collected in partnership with this hotel
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Helpful?
Thank F3019WOkarenc
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation for your romantic getaway and for reviewing your stay with us on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are thrilled to note that you had an excellent stay with us and we look forward to welcoming you back to the hotel. Kind...

Reviewed 31 July 2016

What a awesome time spent at this hotel.had a blast and never a dull moment...always having something to do in all weather conditions. since my booking to my departure i have dealt with very friendly staff. CHANTAL,ILHAAM, BEN, MR.G (dm), PAM, THULISA and so many others. always a smile on there faces and a warm welcoming even in winter!!! it...

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Helpful?
Thank Abdul Nasr A
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for the wonderful review you so kindly posted on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are pleased to note that you had a lovely stay with us and you enjoyed the picturesque views from your suite. Thank you for the compliments on the staff. Rest assured that your feedback has been passed on to...

Crewe, United Kingdom
Reviewed 27 July 2016

This hotel has recently been taken over and is staffed by new graduates from hospitality colleges. In general the service is good and people are friendly but you can tell that the young people working there do not have a great deal of experience yet. Breakfast appears to be a little confused with plates often taken before you are finished...

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Helpful?
Thank Tweekie1969
Accra
Reviewed 25 July 2016

We had an amazing time at the pepperclub hotel. The location was perfect for us. The staff were very friendly and made us very comfortable. Breakfast was great with a wide variety. We were upgraded to a 3-bedroom with the best view in Cape Town (1808). The concierge JR was quite friendly. The only downside was the noise from Long...

Review collected in partnership with this hotel
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Helpful?
Thank aasib
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for the lovely review you posted on TripAdvisor. Your feedback was warmly received. We are pleased to note that you had a lovely stay with us and enjoyed the picturesque views from your suite. We trust you had a safe journey home and we look...

Reviewed 23 July 2016 via mobile

Best hotel service very good and staff very helpfull. In room dining 5 star and house keeping one of the best service i ever experience at any hotel i ever visit before. Friendly staff your home away from home highly recommended to any business for leisure or business.

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Helpful?
Thank Jacob B
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. Your feedback was warmly received and greatly appreciated. We are thrilled to note that you had a wonderful stay at the Pepperclub Hotel & Spa and thank you for the lovely compliments on the staff and service standards. We look forward to welcoming you back to...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 

Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 10,874 - ₹ 30,741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets and Agoda so you can book your Pepperclub Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel & Spa Cape Town, South Africa
Hotel Style:
#20 Spa Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#44 Luxury Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Pepperclub Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Pepperclub Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 11th floor (I think south side) was quiet almost all the time and had a great view of Table Mountain.”
 of 5 bubbles marilynsJ7342EW, 4 Mar 2017 | Read review
“Try higher level rooms not facing east for reduced noise level”
 of 5 bubbles Kungfupachang, 12 Feb 2017 | Read review
“avoid rooms on Long street side of the hotel”
 of 5 bubbles ncoutroulis, 7 Feb 2017 | Read review
“Get a room with a view of Table Mountain.”
 of 5 bubbles Chazzer124, 30 Jan 2017 | Read review
“For three couples traveling the Presidential Suite is the way to go.”
 of 5 bubbles darravl, 18 Jan 2017 | Read review
5 of 5
Agoda.com
US$ 214* /night
View Deal
Booking.comUS$ 240
Expedia.comUS$ 236
TripAdvisorUS$ 214
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*Disclaimer
Prices are for 1 room, 2 adults
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