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Traveller (291)
360
Panoramas (9)
Dining (33)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
A five-star hotel in the heart of Cape Town, the Pepperclub Hotel offers 210 luxury rooms, with breath-taking views of the harbour, Table Mountain and Signal Hill. This central property brings together innovative design, high-end amenities and attentive service, to provide a five-star guest experience like no other. Ranging from spacious Deluxe Studios to our magnificent Penthouse, all rooms boast luxury finishes and amenities, with many also featuring balconies, free-standing baths and sweeping views of the city, mountain and harbour. Exceptional service comes standard, as does complimentary wi-fi, bathrobes and slippers, satellite TV and air conditioning, among other in-room features. From museums and art galleries, to world-class restaurants and local attractions, the city centre provides an endless variety of choices for travellers looking to explore Cape Town.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Luxury
HOTEL CLASS
1,273Reviews
482Photos
12Q+A
100Room tips
Traveller rating
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Popular mentions
I was thoroughly impressed with this hotel and will be making this location my preferred place to stay whenever I am in Cape Town. The location and professionalism of the staff were by far among the best that i have received while on vacation.
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Review collected in partnership with this hotel
Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded yesterday
Hi there, Thank you for your kind words and sharing your wonderful experience with us. We are so happy to learn that we have become your preferred accommodation here in Cape Town. We always strive to deliver service excellence and our staff are truly passionate about creating memorable moments with all of our guests. Thank you again for sharing your feedback and I will be sure to share this with our team! We look forward to welcoming you back to Pepperclub Hotel. Sincerely, Emily Jane
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We had a very good stay in this nice hotel with a delicious breakfast. Clean, spacious rooms. We felt very welcome. Beautiful view on the Tafelberg. Near restaurants. Good service with friendly staff.
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Review collected in partnership with this hotel
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub Hotel
Responded yesterday
Good Day, Thank you for your kind review and sharing your feedback with us. We are so pleased that we were able to make you feel welcomed and that our staff showed you the true hospitality of Pepperclub Hotel. We look forward to welcoming you back again. Sincerely, Emily Jane
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We had a pleasant stay at the pepper club hotel! Staff is very helpful and friendly! 4 nights in Cape town were the best. Location of the hotel is okay, with Uber or a rented car you van reach the entire city in a couplet of minutes
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Review collected in partnership with this hotel
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub Hotel
Responded 3 days ago
Good Afternoon, We are so pleased that you enjoyed your stay with us and that you were able to make the most of our prime location. We are so proud to be a City Center hotel as we do believe it creates multiple opportunities for our guests to really experience what Cape Town has to offer. Thank you for sharing your kind feedback and we look forward to welcoming you back again in the near future. Sincerely, Emily Jane
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This hotel was booked through an agent, not sure about the cost and value, breakfast was included, tasty and plentiful. Smart hotel but not snooty. All the staff are friendly and helpful. The rooms are spacious clean and large. We had a problem with noise from the adjacent room
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Receptionist need to be able to pick up that you a regular customer when accessing your information.A database of some kind needs to be implemented, so even new staff members can see what your preferences are, and when you doing a booking.
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Review collected in partnership with this hotel
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub Hotel
Responded 3 days ago
Good Afternoon, Thank you for sharing your feedback with us. I would like to apologize in advance for the misunderstanding during your check in. We do have a database here at Pepperclub for our return guests, however there has been times that unfortunately the profiles do not get merged within the system and regrettably this had occurred with yours. I would like to apologize again on behalf of the team and I would like to kindly advise that this should not occur again as we have updated your profile and have ensured all information is there. Thank you again for sharing your feedback and we do hope to welcome you back again in the near future. Sincerely, Emily Jane
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorPepperclub Hotel
The Two Bedroom Deluxe Suite at the Pepper Club Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorPepperclub Hotel
The Studio Deluxe at the Pepper Club Hotel & Spa
Photo provided by managementPepperclub Hotel
Views from our Presidential Suite with Table Mountain in the background.
Photo provided by managementPepperclub Hotel
Photo provided by managementPepperclub Hotel
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i was there in early fab 2018 they told us about water restriction and politely ask us to save water. and they removed the plug of the bathtub
0 votes
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is the shuttle bus to and from airport
Hi Tarek, We do have a transfer service to and from Cape Town International Airport. This needs to be pre-booked and is at additional charge. Our complimentary scheduled shuttles are to and from the V&A Waterfront and Camps Bay beachfront. Kind regards. Pepperclub Hotel & Spa PR Manager
1 vote
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does this hotel offer free parking?
I didn't see a car park... but seems to be car spots in streets nearby.
1 vote
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Wondering what breakfast hours are and when it's served.
Breakfast is served from 06h00 to 10h00
1 vote
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Like big cities in many countries, there are places a foreigner should not go. And random crime can occur anywhere. But I wandered around the PepperClub at night, alone, did not feel at risk. I've been to South Africa many times and never been threatened. I almost always travel with locals. Use caution. But SA is a wonderful country.
1 vote
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123
"Room with Table Mountain/Lion's Head view on a higher floor = great views and more quiet"
"Ask for a room with a mountain view. Our suite was # 1709"
"mountain facing rooms with balcony's are great"
"Some rooms overlook nightclubs on the adjacent street and can be loud."
"ask front office to help u choice"
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PRICE RANGE
US$ 124 - US$ 351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pepper club luxury hotel cape town centralpepper club luxury hotel and spa
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
210
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