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One&Only Cape Town

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1,474 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Cape Town
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Showing 1,291: English reviews
Sofia, Bulgaria
Reviewed 23 February 2016

Cape Town is amazing city, and the pearl of this city is One and Only Hotel. I have fabulous time at the garden, SPA and restaurant. Delicious food, see specialties and service are the top of the top. Rooms are just unique, stylish and comfortable.

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Helpful?
1Thank Krasimir V
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Krasimir, Thank you for taking the time to post your review. We hope that you will visit us again soon. Sincerely, Dale Parkington, Resort Manager

Reviewed 22 February 2016 via mobile

Great venue in the centre of cape town. Service was ok,pool vibe was great for cocktails. Bar in the hotel was fantastic. Excellent cocktails and friendly staff.not a place for the faint harted if you gonna count your penny's.

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Helpful?
1Thank Andrew L
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Andrew, Thank you for sharing your experience. I am glad that the cocktails were such a hit and will pass on your compliments to our mixologists. We look forward to having you join us again soon. Many thanks, Dale Parkington, Resort Manager

Saint-Raphael, France
Reviewed 22 February 2016

This restaurant in the "one and only" hotel is just superb. Not only the ambiance and the location but especially the food is extraordinary. (To say this in an Cape Town environment, in which you can find some of the best restaurants of the world, this really means something). Basically it is Japanese style food with eastern influences. Mouthwatering dishes...

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Helpful?
Thank Lambert S
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear LambertS, Thank you for sharing your review about Nobu recently. Our team at Nobu look forward to have you join us for another amazing experience. Sincerely, Dale Parkington, Resort Manager

wörthersee
Reviewed 22 February 2016

The One & Only is just perfect … a real 5 star luxury hotel at a very high level of professional hospitality. Each single performance (conduct) of the entire staff was top-notch, starting with the front desk and concierge, the breakfast and SPA crew, last but not least the housekeeping. The Island SPA with the fantastic warm and quite large...

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Helpful?
Thank christophws
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Christophws, Thank you for taking the time to share your feedback following your recent visit to the Resort. I am so pleased that you enjoyed your Island experience and hope that your travels will bring you back to One&Only Cape Town soon. Sincerely, Dale Parkington, Resort Manager

Cape Town, South Africa
Reviewed 22 February 2016

The signs to the restaurant were not well located. The service was not great. The food did make up for this though. There is a choice of normal starters and table toppers which were all very good. The mains that were ordered were all very well prepared and presented. All desserts were works of art and very enjoyable. The service...

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Helpful?
1Thank LizetteLoxton
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear LizetteLoxton, Thank you for visiting Reuben’s recently and for sharing your experience. Your feedback regarding the food is much appreciated and has been shared with our culinary team however I am very sorry to read about the shoddy service. I have addressed the shortfall with our food and beverage team who will be concentrating on this crucial part of...

New York City, New York
Reviewed 22 February 2016 via mobile

We came here only for the high tea. The tea selection was extensive, and the selection of snacks was very good as well. We especially enjoyed the room in which it was served. We'd recommend to other travelers, as we did a good amount of high tea "hopping" and this was one of our favorites.

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Helpful?
1Thank Jenny and Jorge H
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear JennyM, I am really pleased that you had such a memorable experience at Vista Lounge recently. Chef Kyle Hickman and his pastry team were thrilled to receive your compliments. We look forward to welcoming you back for another high tea soon. Kind regards, Dale Parkington, Resort Manager

Ostuni, Italy
Reviewed 21 February 2016

The was the last hotel on our journey through South Africa and we saved the best till last. We stayed in a suite on the island and the room was superb. Staff were friendly and very courteous. Breakfast was buffet style and everything was very fresh and beautifully presented.

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Helpful?
Thank Julian H
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Julian, Thank you for choosing to stay at One&Only Cape Town. We are extremely grateful for your feedback and that we were able to make your last few days in Cape Town so enjoyable. We look forward to your return. Sincerely, Dale Parkington, Resort Manager

North Yorkshire, United Kingdom
Reviewed 21 February 2016

I'm still sitting by the beautiful pool, checking out in 5 hours, so this is very up to date. The hotel is in the perfect situation, close enough to walk 5 minutes to the waterfront, with loads of bars, restaurants, and shops, and entertainment but an oasis of peace away. We stayed in two rooms whilst here, an island room...

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Helpful?
Thank sarahpZ3299JF
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Sarah, Many thanks for sharing your gracious feedback. I am so pleased that you enjoyed the Island oasis and especially thankful for your comments about our colleagues notably Nigel and Madnee. I will be sure to highlight your review during our next Colleague Appreciation event. I do hope that we will have the opportunity to welcome you back soon....

London, United Kingdom
Reviewed 20 February 2016

Second time I've stayed at this hotel. Some people say it's more business than leisure. Perhaps but get a room in the "Island" close to the pool and you will love it. A very short walk (a few minutes) and you are in the WaterFront; so great and safe location. Our rooms were magnificent and level of service is outstanding.

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Helpful?
2Thank RichardLS
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear RichardLS, I am pleased to read that we are becoming your home away from home in Cape Town. I am so pleased that you enjoyed your Island room and the service from our colleagues. I look forward to welcoming you back soon. Kind regards, Dale Parkington, Resort Manager

London, United Kingdom
Reviewed 18 February 2016

We travel a lot. This is one of the best hotels we have ever stayed at. Don't often say that. Accommodation spacious and well maintained. Food is excellent and the breakfast buffet well stocked with everything you could possibly want and more. But what really makes this special is the staff. Everyone went the extra mile to make our stay...

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Helpful?
Thank GaryD03
Dale_Parkington12, Manager at One&Only Cape Town, responded to this review

Dear Gary, Thank you for your gracious feedback and for choosing to stay with us. I am really happy to read that my colleagues were the key to your unforgettable experience at the Resort. Thank you very much recommending us to your friends and we look forward to welcoming you and them to the resort soon. Warm regards, Dale Parkington,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 33,508 - ₹ 1,09,359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain View”
 of 5 bubbles ACM83, 18 Mar 2017 | Read review
“The ones by the pool!”
 of 5 bubbles dianeb272, 10 Mar 2017 | Read review
“The island is great if You want the pool, the rooms in the main building are closer to everything in the hotel”
 of 5 bubbles Eric060, 7 Mar 2017 | Read review
“If you're booking an Island Suite, request it further in. Away from the Spa.”
 of 5 bubbles SherwyNP, 2 Mar 2017 | Read review
“Island room 616 - NO, rooms 6xx had no view, located on the ground level.”
 of 5 bubbles RenataTes, 19 Feb 2017 | Read review
5 of 5