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One&Only Cape Town

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1,476 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Cape Town
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Showing 1,293: English reviews
London, United Kingdom
Reviewed 29 March 2016

The One&Only is sure not to disappoint. The location is perfect- right near V&A Waterfront with loads of bars, restaurants and shops. My room had a view of Table Mountain. It was mesmerizing waking up to this every morning. The infinity pool can only be described as irresistible. The staff are always on hand to take food and drinks orders...

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Helpful?
Thank SarahBailey2014
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear SarahBailey2014, Thank you for choosing to stay with us and for taking the time to post your review. We will keep the champagne chilled in anticipation of your next visit. Kind regards, Dale Parkington, Resort Manager

Reviewed 28 March 2016 via mobile

Great view, and great interior the beat place to stay in at capetown its very close to the waterfront you can walk to it a few minutes from there super comfortable and it offered us transportation from hotel to water front and vice versa.

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Thank Majd A
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Majd, Thank you for sharing your kind comments following your stay at the Resort. We hope to have another opportunity to welcome you back soon. Sincerely, Dale Parkington, Resort Manager

Cape Town Central, South Africa
Reviewed 28 March 2016 via mobile

After having travelled the world and staying I luxury hotels for over 10 years now, it's funny but true that it was in my home where I found one of the best hotels I have ever stayed. One and only will truly live up to your best expectations! Genuine luxury, superb location and views to die for. If you check...

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Helpful?
1Thank BalintRichter
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear BalintRichter, Thank you very much for your kind review. I am so very happy that One&Only Cape Town has become a hotel that you can be proud of in your home city, thank you for your recommendation. We look forward to spoiling you further on your next visit. Best regards, Dale Parkington, Resort Manager

Birmingham, United Kingdom
Reviewed 27 March 2016

It's an amazing hotel in every way - this is especially impressive due to its size and complexity. You'd think you were the only guests but I imagine there's at least another 1000 guests. The hotel makes you feel special and everyone and everything exceeds expectations. We've stayed twice and on both occasions it's impossible to find fault. We would...

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Helpful?
Thank Rose S
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Rose, Thank you for taking the time to share this wonderful review. I am so pleased that One&Only has become your home in Cape Town. I will be sure to pass on your kind comments to my colleagues and thank them for their warm hospitality, in particular Calli at the Fitness Centre for making your stay even more memorable....

Torquay, England, United Kingdom
Reviewed 26 March 2016

My husband and I stayed here for 5 nights at the start of our South Africa hoilday.Absolutely superb in every way.Wonderful location just a short stroll from the waterfront.Beautifully furnished and spotlessly clean with a lovely fragrance wafting around all the time too! Most important of all I have to compliment the staff.They were all so helpfull,obliging,efficient and had lovely...

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Thank Tracey R
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Tracey, Thank you very much for your review and for choosing to stay with us during your visit to South Africa. I am especially glad that my colleagues made such an impact and will be sure to thank them all at our next colleague Appreciation event. We look forward to your next visit and to welcoming you back to...

Rungsted, Denmark
Reviewed 25 March 2016

We had a wonderful stay. Very helpful staff, good location close to the water front, yet downtown is not far. Nice large room with a beautiful view of table mountain. Good restaurants especially Nobu. Large pool - kids love it.

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1Thank cmsdk
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Cmsdk, Thank you for taking the time to share your review. I will be sure to thank our team at Nobu for making your stay even more special. We look forward to welcoming you back on your next visit to Cape Town. Kind regards, Dale Parkington. Resort Manager

Karlsruhe, Germany
Reviewed 24 March 2016 via mobile

It's such a great hotel with a very friendly staff. The name one and only is so true for us. We would always come back and can highly recommend this spot. The view from the 3 rd floor to the table mountain is awesome. The villas are also really amazing. The Nobu restaurant is in the hotel and serves great...

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Helpful?
Thank Iris A
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Iris, Thank you for your feedback following your recent stay with us. I am delighted to read that One&Only Cape Town has become your home away from home. We all look forward to welcoming you back the next time you visit our beautiful city. Best regards, Dale Parkington, Resort Manager

Reviewed 23 March 2016 via mobile

We stayed at the One and Only in January. It is a superb hotel. We stayed in the Marina Rose room. These rooms are very spacious with lovely decor. The beds and linen were so comfortable. The bathrooms are very big and well fitted out with ample cupboard space. The breakfasts were fantastic with a lot of choice. We loved...

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1Thank Hotels201511
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Hotels201511, Thank you very much for taking the time to share your review. It definitely sounds like you had an exceptional time in Cape Town! Thank you for your sentiments about all our colleagues, I will be sure to thank them at our next colleague Appreciation event. We look forward to have you visit us again soon. Sincerely, Dale...

Agia Paraskevi, Greece
Reviewed 19 March 2016 via mobile

The hotel is located in the best place of Cape Town, the waterfront. The view from my room was perfect! I was looking directly at the table mountain. Then"island" of the hotel is perfect an the pool is one of the most beautiful pools I have ever seen. The restaurant near the pool is very good for lunch. The breakfast...

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Thank Dimitrios N
Dale_Parkington14, Manager at One&Only Cape Town, responded to this review

Dear Dimitrios, Thank you for choosing to stay with us during your visit to Cape Town. I am so pleased that you enjoyed your experience on the Island. Thank you for your comments about breakfast, our F&B team are currently working to ensure that our selection matches our sister properties around the world. It would be our pleasure to welcome...

Reviewed 17 March 2016 via mobile

Well suited near waterfront. Big and well appointed rooms. Great breakfast which was included in our room rate. Awesome kids club and pool. Only odd thing was few kids appeared to be staying at resort when we were here. Evening dining options not that great. Not coming to South Africa to eat at Nobu.

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Thank Ydpatel
Richard_Lyon4, General Manager at One&Only Cape Town, responded to this review

Dear Ydpatel, Thank you for taking the time to share feedback on your most recent stay at One&Only Cape Town. It sounds like your family had an amazing time at the Resort. We look forward to welcoming you back to your home away from home in Cape Town. Sincerely, Richard Lyon, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 33,377 - ₹ 1,09,322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain View”
 of 5 bubbles ACM83, 18 Mar 2017 | Read review
“The ones by the pool!”
 of 5 bubbles dianeb272, 10 Mar 2017 | Read review
“The island is great if You want the pool, the rooms in the main building are closer to everything in the hotel”
 of 5 bubbles Eric060, 7 Mar 2017 | Read review
“If you're booking an Island Suite, request it further in. Away from the Spa.”
 of 5 bubbles SherwyNP, 2 Mar 2017 | Read review
“Island room 616 - NO, rooms 6xx had no view, located on the ground level.”
 of 5 bubbles RenataTes, 19 Feb 2017 | Read review
5 of 5