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One&Only Cape Town

1,734 reviews
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Traveller (950)
Room & Suite (470)
Dining (91)
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from One&Only Cape Town
Special Offer: 15% Early Bird Offer
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,734)Write a Review
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All reviewskids clubisland suitenobu restaurantreubenvista bartable mountainthe main hotelhigh teafour seasonsoystersbeautiful hotelsouth africabreakfast buffetluxury hotelturn down servicewaterfront areafantastic stay
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291 - 295 of 1,517 reviews
Reviewed 29 January 2017

The service was outstanding and the warmth and attention of the people . We had liked the music at the end of the day at the lobby , we enjoyed it very much . The breakfast was excellent , good variety of foods .More

Review collected in partnership with this hotel
Thank uezeeliasz
Response from Richard_Lyon6, General Manager at One&Only Cape TownResponded 2 February 2017

Dear uezeeliasz, We are grateful for your review and are delighted you enjoyed a perfect experience. It is fantastic to know you enjoyed our unique touches such as music in the lobby at the end of each day. We look forward to welcoming you back...More

Reviewed 29 January 2017 via mobile

Stayed here for 9 nights in kingsize superior with mountain view (worth the extra for the view!). Superb room - excellent service and the best breakfast area and range of food I've ever had. The concierge (Joshua) needs a special mention as he was superb...More

Thank Julielamming59
Response from Richard_Lyon6, General Manager at One&Only Cape TownResponded 2 February 2017

Dear Julielamming59, We greatly appreciate your helpful feedback. It was our pleasure to welcome you, and we are thrilled you enjoyed your experience. Your compliments will be passed along to Joshua and the rest of our staff. Next time you are planning a trip within...More

Reviewed 26 January 2017

We were told that it was safe to walk from the hotel to the wharf. On our walk home when we were very close to the hotel we were approached by a shabbily dressed vagrant asking us for money. There was no security and we...More

Review collected in partnership with this hotel
1  Thank Pr1205
Response from Richard_Lyon6, General Manager at One&Only Cape TownResponded 2 February 2017

Dear Pr1205 It saddens us to read that you left feeling less than satisfied with your stay at One&Only, Cape Town in spite of our best efforts to ease your anxiety and discomfort. We did have, what I believed to be a very sincere conversation...More

Reviewed 26 January 2017 via mobile

We stayed here for three nights. Our only regret was we should have booked a few more nights. The rooms are a very good size and very well equipped with amazing views of Table Mountain. The staff could not have been more helpful and pleasant...More

Thank markfE9620FM
Response from Richard_Lyon6, General Manager at One&Only Cape TownResponded 2 February 2017

Dear markfE9620FM, Thank you for sharing this kind review. It is wonderful to hear your expectations were exceeded throughout your trip. While we wish you could have enjoyed a longer stay, we are thrilled you found our stunning views and comfortable accommodations to be to...More

Reviewed 24 January 2017

The location of the resort is just perfect to discover the city. Either on business or leisure, the location as well as facilities offered are simply spot on. Amazing view on the marina and tge Table Mountain. Loved it!

Review collected in partnership with this hotel
1  Thank roshanr353
Response from Richard_Lyon6, General Manager at One&Only Cape TownResponded 30 January 2017

Dear roshnar353, We appreciate your kind words. We are happy to read that you had such a wonderful stay with us. If you ever return to Cape Town, we would be delighted to welcome you for another stay. Sincerely, Richard Lyon General Manager

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15758596061304
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 612 - US$ 1,413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#5 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 612 - US$ 1,413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#5 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (950)
Room & Suite (470)
Dining (91)
Pool & Beach (66)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
I-heart-my-passport
26 January 2018|
AnswerShow all 5 answers
Response from Miles C | Reviewed this property |
Nope, not while I was there.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
17 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
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1234
Room Tips
"Island rooms more expensive but worth it."
Read review
"Ask for Archie, Stephen, or Luba at the bar!"
Read review
"The rooms with the view of the Marina and or Table Mountain are superb"
Read review
"Mountain View rooms have an excellent view of Table Mountain - higher rooms are better"
Read review
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