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One&Only Cape Town

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Traveller (1027)
Room & Suite (473)
Dining (91)
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,798)
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1,572 results
Traveller rating
1,271
192
52
27
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281 - 285 of 1,572 reviews
Reviewed 1 April 2017 via mobile

Had a massage at the spa today.I LOVED IT.a five star hotel with great staff and excellent service.from the entrance you meet great smile and people like Allister,nice smile,cordial and welcoming. The other staff as well all greet you and make you feel welcome.once in...More

Thank Gaya A
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 10 April 2017

Dear Gaya A, Thank you for your kind review and your choice to visit our spa. We are happy your expectations were exceeded in all aspects of your visit. We will be sure to pass your feedback along to our team. Sincerely, Richard Lyon General...More

Reviewed 31 March 2017

Since Mr Lyon took over the this hotel it has just got better and better! He is truly creating a One & Only in Cape Town. I've seen a dramatic change over the last 18 months but never felt it more as I did this...More

Review collected in partnership with this hotel
2  Thank carolinesF1730GZ
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 10 April 2017

Dear carolinesF1730GZ, Thank you for your review and for your loyalty to One&Only Cape Town. It is wonderful to read that you had such a memorable stay with us. Should you or your mother wish to return, we would be happy to welcome you back....More

Reviewed 29 March 2017

Excellent resort and wonderfull staff. The resort is walking distance to the V&A waterfront. The rooms are spacious rooms with outstanding views. The Spa experince was relaxing and rejuvenating. Thanks to all at the One and Only

Review collected in partnership with this hotel
Thank Ebrahim S
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 31 March 2017

Dear ebies247, Thank you for taking the time to detail your experience at One&Only Cape Town. We are thrilled to know your expectations were exceeded in each area and we hope that you visit us again soon. Sincerely, Richard Lyon General Manager

Reviewed 28 March 2017

Walking just a few steps from the very busy and vibrant V&A, the O&O is an oasis of tranquility in a sea of commotion. A 5 star property on every level. If your require the best of everything but still want to be in the...More

Thank Dean S
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 31 March 2017

Dear Dean S, Thank you for taking the time to review One&Only Cape Town. We are proud to offer a relaxing oasis in the heart of such an exciting city. We look forward to welcoming you back for another memorable visit soon. Sincerely, Richard Lyon...More

Reviewed 27 March 2017

My husband and I spent our 14th wedding anniversary in Cape Town. We stayed at the One & Only Hotel and it was absolutely wonderful. Everything was soooo perfect. !!!! It was our second stay there and we will go back again. An absolute must.More

Thank Melani N
Response from RichardLyon_01, General Manager at One&Only Cape TownResponded 31 March 2017

Dear Melani N, Thank you for your review and for choosing One&Only Cape Town to celebrate your 14th anniversary celebration. We are thrilled to know that both your visits to One&Only Cape Town have exceeded expectations. We look forward to your third stay. Sincerely, Richard...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 610 - US$ 1,377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 610 - US$ 1,377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1027)
Room & Suite (473)
Dining (91)
Pool & Beach (68)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
I-heart-my-passport
26 January 2018|
AnswerShow all 7 answers
Response from Sheccachuzal | Reviewed this property |
No. Just finished a stay here, there are stickers in the bathroom advising you to time your showers to save water but there are no restrictions.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
17 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
Votes
Room Tips
"Table Mountain view room."
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"Choose a room looking over the canal, its a lot quieter. The higher you can get the better for the views."
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"Table Mountain view is definitely the best option!!"
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"We stayed in the lagoon villas which were beautifully appointed"
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