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One&Only Cape Town

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 783*
US$ 683*
Great Deal
US$ 775*
US$ 775*
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One&Only Cape Town
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Cape Town
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Showing 1,348: English reviews
Houston, Texas
Reviewed 12 July 2016

This is a unique hotel in Cape Town. We had a room on the isla, which was exceptionally large and lovely. The common areas had soaring ceilings, tasteful modern African art and two superb restaurants: Ruben's and Nobu. We tried both and were not disappointed. Service was exceptional as you would expect from One&Only.

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Helpful?
Thank John S
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear JohnS, Thank you for sharing your lovely review of your Island experience at One&Only Cape Town. I am thrilled to read how much you enjoyed our amazing facilities offered at the Resort. We look forward to your next visit. Sincerely, Dale Parkington – Resort Manager

Perth, Western Australia, Australia
Reviewed 11 July 2016

I have visited Cape Town a number of times over the years for both business and leisure and do believe that apart from the obvious care needed with regard to safety that it has got to be one of the nicest cities to chill out in in the summer season. Add to the mix the amazing One and Only Hotel,...

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Helpful?
Thank Craig T
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear CraigT, Thank you for your review of your recent stay at One&Only Cape Town. I hope that we will have the pleasure of welcoming you back when you next visit our beautiful city Cape Town. Sincerely, Dale Parkington – Resort Manager

Tampa, Florida
Reviewed 7 July 2016 via mobile

This place went above and beyond my expectations. The rooms were tastefully decorated and every night after a long day exploring the city , the bed was ready with background music in the room and a chocolate piece waiting next to my bed. Their staff went above and beyond to make sure we were enjoying our stay in Cape Town....

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Helpful?
Thank daniela d
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear DanielaD, Thank you for choosing to stay with us at One&Only Cape Town and for sharing your feedback on TripAdvisor. Our culinary team join me in thanking you for such high praise about your daily breakfast in Reuben’s and we are delighted that we managed to exceed your expectations. We look forward to welcoming you back when you return...

Reviewed 6 July 2016 via mobile

We booked for two nights at the hotel at a great winter special. They made it even more special for me by organizing flowers, fruit and champagne in the room. We got upgraded to a beautiful spacious suite that had a harbor view and a huge bathroom. There was a Nespresso machine (pods weren't great though) and fancy teapot with...

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Helpful?
Thank Ria M
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear RiaM, Thank you for choosing to stay at One&Only Cape Town to celebrate your milestone birthday. I am thrilled that you had such a lovely time and I will be sure to share your sentiments with our colleagues and thank them for making your birthday even more special. We look forward to welcoming you back again soon. Sincerely, Dale...

Western Cape, South Africa
Reviewed 6 July 2016

WE went for the "highly recommended" Sunday buffet lunch at Reuben's last weekend and although it was very good I somehow expected more. We have eaten at Reubens in Franschhoek as well as the Robertson Small hotel previously, and both were excellent so we expected more of the same. I wonder what Reuben himself would say if he were to...

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Helpful?
1Thank Vivienne D
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear VivienneD, Thank you for sharing your review of your recent visit to Reuben’s for Sunday Lunch. I am sorry that the experience did not live up to your expectations, this is certainly not what we are used to and sincerely hope that we will be able to invite you back for another visit. Please feel free to contact me...

Leeds, United Kingdom
Reviewed 4 July 2016

This is a lovely hotel. The people are friendly and helpful, from Eric on the front door onwards. Interconnecting rooms are perfect for the whole family. We've eaten twice in the Reubens restaurant in the hotel itself and it has been great. Our daughter is coeliac and they have looked after her without a hitch. Tonight we were looked after...

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Helpful?
Thank Rachel R
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear RachelR, Thank you for choosing to stay with us at One&Only Cape Town. It is such a pleasure to read your kind comments about all our colleagues and I will be sure to thank Eric in our Guest Relations team for his part in making this such a memorable vacation for your family, and not forgetting Trevor in Reuben’s...

Pretoria, South Africa
Reviewed 3 July 2016 via mobile

My birthday weekend was spent at the one and only , staff were so friendly and professional, the valet service is lovely and efficient , the breakfast is world class and the rooms are beautiful, thank you to all the staff. If you would like to be close to the buzz of the waterfront but need a quiet place then...

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Helpful?
1Thank DesrayC
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear DesrayC, Thank you for choosing to stay at One&Only Cape Town to celebrate your Birthday weekend. I will be sure to share your compliments with my team and thank them for making your visit most enjoyable. I do hope that we will have the opportunity to welcome you back for another amazing vacation soon. Kind regards, Dale Parkington –...

Paarl, South Africa
Reviewed 1 July 2016

Excellent location - breathtaking views of Table mountain. Attentive caring staff goes beyond and above to meet all your every request. Awesome spacious room with all the bells and whistles. Super special anniversary turn-down service with MCC and rose petals. Best breakfast selection we have ever had, even a section catering for babies and toddlers. Fabulous quality linen and towels....

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Helpful?
1Thank louisev546
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Louisev546, Thank you for sharing your five star review on TripAdvisor, following your recent visit to One&Only Cape Town. Your comments about our colleagues are warmly received and we look forward to have you visit us again soon. Best regards, Dale Parkington, Resort Manager

atlanta
Reviewed 30 June 2016

This place has the location down. First, traveled with my wife and 2 children 8 & 3 for a weekend getaway. This place took customer service to a new level. Once we arrived we stopped working. They took care of our vehicle, check in was great, the entertained the children. I ordered amenities for my anniversary and even with a...

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Helpful?
Thank Itravelots
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Itravelots, Thank you for choosing to stay at One&Only Cape Town, and I am delighted to read that it was a wonderful experience in every aspect. It definitely sounds like your family had a great time at the Resort. I look forward to sharing your kind words with my team and we would love the opportunity to welcome you...

Johannesburg, South Africa
Reviewed 28 June 2016

Spent a weekend and was impressed with all aspects. The very spacious and well appointed room had a great view over the marina. Checkin was quick. Service and selection at breakfast excellent. The Nobu Restaurant at the hotel is excellent. "Try the black cod fish"..AT 33 USD per starter portion its so delicious, we had two. Location of the hotel...

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Helpful?
Thank jeff1996
Richard_Lyon3, General Manager at One&Only Cape Town, responded to this review

Dear Jeff1996, Thank you for choosing to stay at One&Only Cape Town and for taking the time to share your review. I appreciate your kind comment and our Nobu team join me in thanking you. We look forward to your return for another memorable stay in Cape Town. Sincerely, Richard Lyon – General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 32,273 - ₹ 87,616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One&Only Cape Town Hotel Cape Town Central
One And Only Cape Town
One&Only Cape Town South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are equally great!”
Aldiana04, 10 May 2017 | Read review
“Birds makes alot of noise at the island rooms 24 hours. Consider staying in the main building”
wernerd983, 1 May 2017 | Read review
“We had a Mountain View room, which we loved.”
ChrisFromNYC, 26 Apr 2017 | Read review
“Check room descritpion as to what was offered. Our panoramic Harbour view did not exist.could have been rectified if we flagged it earlier.”
  • Panoramic Harbour View?
SurreyRobin, 21 Apr 2017 | Read review
“At the island section, try the ground room - top section has noise pollution by cape pigeons.”
Ronnie_RSA, 18 Apr 2017 | Read review
5 of 5
Cancelon
US$ 683* /night
View Deal
Hotels.comUS$ 775
CheapTicketsUS$ 775
Booking.comUS$ 783
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*Disclaimer
Prices are for 1 room, 2 adults
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