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One&Only Cape Town

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 788*
US$ 686*
Great Deal
US$ 787*
US$ 785*
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One&Only Cape Town
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1,538 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Cape Town
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Showing 1,348: English reviews
London, United Kingdom
Reviewed 1 week ago

We stayed at the One&Only Cape Town for 4 nights at the end of our stay in South Africa. The hotel is well-designed and the rooms are a very good size. The bathrooms were well lit and the shower unit had a choice of wall or ceiling fixtures. We had the most wonderful large terrace that looked over the harbour....

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Helpful?
Thank DMSG
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear DMSG, We appreciate the time you have taken to share your review. It brings us great joy to know your expectations were exceeded by our spacious guest rooms, lovely breakfast buffet and breathtaking views. Should you decide to return to Cape Town, we would be thrilled to host you again. Sincerely, Richard Lyon General Manager

Mexico City, Mexico
Reviewed 1 week ago

Perfect location, incredible service, great food! What more can you ask for?! Rooms are great, the staff is exceptional, and the restaurants are great (great breakfast and a wonderful Nobu!). If you want to be in the city center with walkable access to a great market, great restaurants (off site, too) and live in luxury and comfort while in Cape...

Review collected in partnership with this hotel
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Helpful?
Thank Ryan H
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Ryan H, Thank you for your review and for your choice to stay with us at One&Only Cape Town. It is heartwarming to discover that you experienced a five-star stay thanks to our incredible service and exquisite dining. It was a pleasure to welcome you to our resort in the heart of the city, and we look forward to...

Houston, Texas
Reviewed 1 week ago

We stayed at the One & Only Cape Town for two nights before beginning a safari trip. The hotel was beautiful, with stunning water views and LARGE rooms. We especially loved its close proximity to numerous fun shops, restaurants, and bars. The area felt very safe, especially given how dangerous you hear Cape Town is, and we were very comfortable...

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Helpful?
Thank MSHOUTX
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear MSHOUTX, Thank you for taking the time to share your review. It is lovely to know you enjoyed our resort in the heart of Cape Town. We are delighted you were able to enjoy destinations like the V&A Waterfront thanks to our convenient location. Next time you are planning a getaway, we hope you will consider returning for another...

Reviewed 1 week ago

An excellent establishment, providing only the best. They really know what the hospitality industry is all about. This is good for a family get away or business trip,their cuisine is top class and comparable to the best hotels in the world.

Review collected in partnership with this hotel
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Helpful?
Thank solomonm285
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear solomonm285, Thank you for taking the time to share your kind review. It was an honour to welcome you to One&Only Cape Town, and we are thrilled you enjoyed your experience. Next time you are traveling for either business or leisure, we would be happy to welcome you back. Sincerely, Richard Lyon General Manager

Reviewed 1 week ago

I will recommend this resort, the food and service is feest but they have to solve some problems like temperature pool, cleanness room. IT is Good but iT costs a lot of money so the exoectations are much higher off course

Review collected in partnership with this hotel
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Helpful?
Thank misjaz2017
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear misjaz2017, Thank you for your honest review. While we are delighted you enjoyed our delicious food and exceptional service but we are disappointed knowing certain areas did not exceed expectations. Your comments will be passed along to the appropriate departments and will be helpful when making improvements to our resort. We hope to have the chance to welcome you...

Tel Aviv
Reviewed 1 week ago

One of the best hotels anywhere in the world the moment you step inside you are part of a magnificent journey of the highest level with the most courteous professionally trained staff Enjoyed our stay very much

Review collected in partnership with this hotel
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Helpful?
Thank Gary F
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Gary F, We appreciate the time you have taken to share your review. It is heartwarming to discover that you consider our hotel to be one of your favorites in the world. We are thrilled knowing you experienced nothing but perfection from the time you arrived to the day of your departure. We look forward to welcoming you back...

Greater London, United Kingdom
Reviewed 2 weeks ago

Traveled in April this year two families 4 rooms 6 nightschecking very welcoming and efficient.Problems in room , desk light bulb not working time to fix 2 days,No dressing gowns in room time to rectify 24 hours , Damp smell in room .....told 3 times, never ever followed up.Broken handle on drawer 5 days.Bar area stunning but order a drink...

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Helpful?
Thank G H
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Good day G H Thank you for taking the time to write your review. We are disappointed to hear about your experiences at One&Only Cape Town. Could you please contract me directly on Richard.Lyon@oneandonlycapetown.com so that I can discuss this further with you? We sincerely apologise for your below average stay with us and for any inconvenience caused. Kind regards,...

Cape Town Central, South Africa
Reviewed 2 weeks ago

We celebrated our 7th wedding anniversary at the One&Only and it was magical! We received a warm welcome, but I must say that the person who checked us in did not explain anything to us in terms of the restaurant, pool, facilities, breakfast times etc. We were also just given the room card and then she walked away - we...

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Helpful?
Thank Aldiana04
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Aldiana04, We appreciate the time you have taken to review your visit to Cape Town. It is fantastic to discover that you enjoyed a five-star experience in all areas, from our stunning views to our one-of-a-kind amenities. We are thrilled you were able to take advantage of our excellent restaurants, and we hope to welcome you back for another...

London, United Kingdom
Reviewed 2 weeks ago

We stayed there as a family with 2 young children. We had booked 2 separate rooms because there wasn't joint rooms available anymore but were pleasantly surprised when they "upgraded" us to joint rooms when we arrived. The welcome staff is so incredibly warm and polite, you immediately feel at home, it's very personalized. This sets the bar very high...

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Helpful?
Thank anaislondon2017
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear anaislondon2017, Thank you for taking the time to detail your stay at One&Only Cape Town. We are delighted knowing you enjoyed your family getaway thanks in part to our welcoming kid’s club and our spacious guest rooms. We regret the areas of your visit that did not meet expectations and hope these did not detract too greatly from the...

Los Angeles
Reviewed 2 weeks ago

We had never been to Cape Town and were indecisive as to where to stay. We are so glad we decided to stay at the One and Only mostly because of its great location. Being at the waterfront you can easily go out to dinner, go shopping, and get the big red bus tour (which I recommend). The breakfast was...

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Helpful?
Thank Traveling100
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Traveling100, Thank you for your lovely review. We are delighted that you had such a spectacular stay with us. It is wonderful to know you were able to take advantage of so many wonderful city attractions while you were here. We hope to welcome you back to One&Only Cape Town soon. Sincerely, Richard Lyon General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 32,635 - ₹ 91,767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One&Only Cape Town Hotel Cape Town Central
One And Only Cape Town
One&Only Cape Town South Africa
Hotel Style:
#5 Business Hotel in Cape Town Central
#5 Spa Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
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Questions? Get answers from One&Only Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are equally great!”
Aldiana04, 10 May 2017 | Read review
“Birds makes alot of noise at the island rooms 24 hours. Consider staying in the main building”
wernerd983, 1 May 2017 | Read review
“We had a Mountain View room, which we loved.”
ChrisFromNYC, 26 Apr 2017 | Read review
“Check room descritpion as to what was offered. Our panoramic Harbour view did not exist.could have been rectified if we flagged it earlier.”
  • Panoramic Harbour View?
SurreyRobin, 21 Apr 2017 | Read review
“At the island section, try the ground room - top section has noise pollution by cape pigeons.”
Ronnie_RSA, 18 Apr 2017 | Read review
5 of 5
Cancelon
US$ 686* /night
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Hotels.comUS$ 787
Expedia.comUS$ 785
Booking.comUS$ 788
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*Disclaimer
Prices are for 1 room, 2 adults
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