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One&Only Cape Town

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Traveller (1027)
Room & Suite (473)
Dining (91)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,798)
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Traveller rating
1,271
192
52
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1,271
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11 - 15 of 1,572 reviews
Reviewed 2 weeks ago

From the moment I arrived from London at the One and Only Cape Town with my teenage son and mother, we were welcomed with open arms and nothing could have been too much throughout our stay. We had stayed here a few years ago and...More

Thank lucymiller2018
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 1 week ago

Dear lucymiller2018, Thank you for taking the time to write this review. It was our joy to provide you and your family with an unparalleled level of service. The chefs at Nobu are second-to-none, so we are happy you got to enjoy their work. We...More

Reviewed 2 weeks ago via mobile

Relaxing ambiance, with great tasting tea presented by our enthusiastic waiter Phumi. My date is happy and so am I:) crunchies was delicious! Perfect place to relax after a long day. One just sinks into the comfortable couches.More

Thank AMukaddam
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 1 week ago

Dear AMukaddam, Thank you for your kind words. Our tea ceremony is one of our great traditions, and we will happily pass along your compliments to Phumi. It would be our joy to welcome you back in the future, whether for tea or a full...More

Reviewed 2 weeks ago via mobile

The One and Only Capetown is a nice 5 stars hotel but not up to the standards usually found at one and only. The rooms are comfortable and the staff is friendly and respectful. I will mention 2 negative points: THE FOOD We tried both...More

Thank monacoguy1
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 1 week ago

Dear monacoguy1, Thank you for sharing your review. We are disappointed to know that not every aspect of your stay aligned with your expectations. Your feedback will help ensure that future guests are met with nothing but perfection at One&Only Cape Town. Should you return...More

A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

Excellent service by Ashley and Fetogo for the evening. Had 12 friends for the evening. The staff Went the extra mile to cater halal meals for all. Really appreciate. Please support the hotel especially for the halal food.More

Thank A TripAdvisor Member
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 2 weeks ago

Dear Guest, Thank you for your kind words. Our culinary team is always happy to accommodate any request, so ensuring dietary needs are met is no problem. We will be sure to pass your compliments on to Ashley and Phetogo, who will be delighted to...More

Reviewed 3 weeks ago via mobile

Spent the day at one and only Capetown with the family for afternoon tea It's always a great choice when looking for the perfect Sunday afternoon to sit back and relax . Acoustic element adds that perfect special touch to the time spent at the...More

Thank shahima0
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 2 weeks ago

Dear shahimo0, We appreciate you taking the time to share your kind words. You are correct in saying that One&Only Cape Town is the perfect place for a relaxing Sunday afternoon. We provide unparalleled service to every guest who walks through our door, and we...More

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Best Value Properties in Cape Town Central, South Africa
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 610 - US$ 1,347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 610 - US$ 1,347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1027)
Room & Suite (473)
Dining (91)
Pool & Beach (68)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
I-heart-my-passport
26 January 2018|
AnswerShow all 7 answers
Response from Sheccachuzal | Reviewed this property |
No. Just finished a stay here, there are stickers in the bathroom advising you to time your showers to save water but there are no restrictions.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
17 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
Votes
Room Tips
"Table Mountain view room."
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"Choose a room looking over the canal, its a lot quieter. The higher you can get the better for the views."
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"Table Mountain view is definitely the best option!!"
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"We stayed in the lagoon villas which were beautifully appointed"
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