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Cape Royale Luxury Hotel

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Cape Royale Luxury Hotel
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1,407 Reviews from our TripAdvisor Community

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There are newer reviews for Cape Royale Luxury Hotel
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Showing 1,174: English reviews
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 June 2014

After a very long time I have stayed at a five star property that was so bad! Horrible room, horrible service, horrible experience. If you fancy cockroaches and water leakages that you are meant to fix yourself please choose Cape Royale. No one helps, no one takes your feedback to make things better. Leaking shower with no bath tub! Dirty... More 

Helpful?
10 Thank RadhikaRaikhy
Bethesda, MD
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 June 2014

The Cape Royale is a fantastic hotel for families or even two friends traveling together. This is the second time I've stayed here in a two-bedroom suite and it's just fantastic! The rooms are clean and well-maintained. The lobby is beautiful and the staff is very nice. The turn down service at night is great - each night, a bathrobe,... More 

Helpful?
Thank Susan H
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2014

I am currently staying at the Cape Royale, an advertised 5 star hotel with 2 star amenities. My "luxury" room has been without internet service or a phone in my room for 4 days. I have talked with several managers who insist that they will get back to me to address my concerns, which still has not happened. I was... More 

Helpful?
3 Thank Tan_Jones
Charleston, South Carolina
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 June 2014

We really enjoyed our stay at Cape Royale for 4 nights in June! Pros: 1. Beautiful lobby and rooms, especially the ones with a water view 2. Close under to the V and A Waterfront (restaurants and shops) to walk. It took about 15 minutes at a stead pace. I highly recommend Baia and Meloncino's for good local food. The... More 

Helpful?
1 Thank BARNETTL1984
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2014

We stayed for 7 nights, the suite is big and beautiful. Great location, just 5-15 minutes away from most of the attractions, and just 20 minutes away from airport. The room services breakfast are fast and good. The chef of the 1800 Bistro tailor made a birthday dinner for me and my husband (of course for my two daughters as... More 

Helpful?
2 Thank Natok64
Sao Paulo, SP
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 June 2014

Your quest for finding a hotel in Cape Town is over! This is by far one of the best hotels me and my wife have stayed in. The "Standard Suit" is huge, it has a very spacious kitchen / living room. It's very clean and all the staff was great! It is near Table Mountain and V&A Waterfront (many shops... More 

Helpful?
1 Thank Julio P
Great Missenden, United Kingdom
Level Contributor
212 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 16 June 2014

Great hotel with very spacious suites, good restaurant and roof top terrace. We arrived early morning so no rooms were ready. We did wait a long time but I have to say it was worth it when we saw our suite. Management were very apologetic about the delay caused by the hotel being fully booked the previous night and most... More 

Helpful?
3 Thank Miles7000
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Thank you kindly for this fabulous review. Apologies again that we could not get you checked into your suite earlier than the normal check in time, we run at extremely high occupancies all the time. I am very pleased that you thought your suite was worth the wait and that you enjoyed your stay with us. I... More 

New York City, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 June 2014 via mobile

We came here for a long weekend stay. Rooms are large and was upgraded so we had a kitchenette. Beds were twins and blankets were too short for bed! Beds also face interior window so there is Lot of room from the hallway with loud banging fire doors due to the wind. The staff is very helpful and the sky... More 

Helpful?
1 Thank NotEnoughHours
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback, both your positive comments and the constructive feedback you have given us. Please be assured that we have checked the blankets and have investigated your comments regarding the Room Service order. My sincere apologies for the shortfalls noted as this is certainly not the high standard we aspire to provide at all... More 

Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2014

Secure and safe hotel in the most central location (main street), very close to waterfront for dinner and entertainment. Large, spacious suites that are very comfortable and excellent value. The absolute highlight was the concierge - everyone that helped us were very kind, helpful and knowledgable, and we especially adored Sedick who was one of the most knowledgable, passionate concierge... More 

Helpful?
Thank Springyezi
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Wow - what an awesome review. Thank you very much indeed. Special thanks for your comments about our staff and service and in particular Sedick our Guest Services Manager. He is an asset to our team, extremely passionate about his job. I hope the tips Sedick gave you for the Garden Route proved a success and that... More 

Pretoria, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

I must say that we were treated like royalty at your hotel, and that I could NOT be any happier with the service and the standards! The small hitch with the room when we arrived (it was a room overlooking the neighbours washing lines) was swiftly and efficiently dealt with by the lady on duty on Sunday afternoon (2nd June)... More 

Helpful?
2 Thank Sundandal
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this review

Dear Royal Guest, Thank you, thank you, thank you for this awesome review. Storm De Lange is the lady you have mentioned. She is our Rooms Division Manager and a wonderful member of our team. I am pleased you had such a wonderful anniversary weekend and that we managed to spoil you. Thank you very much for your support of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro 1800
Bistro 1800
Cuisines: Steakhouse, International, Grill
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Green Point, just a 10-minute walk from Cape Town Stadium and the V&A Waterfront. It offers bright rooms with free capped Wi-Fi, a rooftop pool and gym. Cape Royale Luxury Hotel features spacious suites with a Juliet balcony and includes a well-equipped kitchen, large living and entertainment areas. All rooms have a flat-screen satellite TV, a CD and DVD Player. Guests of the luxury Cape Royale have a choice between 5 dining options including a pool bar offering views of Cape Town Harbour and Table Mountain, as well as a modern gym featuring state-of-the-art cardiovascular equipment. Cape Royale's concierge can offer suggestions on local activities and can arrange a complimentary shuttle service that can transport guests within a 5 km radius of the hotel. ... more   less 

Additional Information about Cape Royale Luxury Hotel

Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: ₹ 16,894 - ₹ 1,00,746 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa
Hotel Style:
#16 Family Hotel in Cape Town Central
#28 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Cape Royale Luxury Hotel staff and other travellers.
9 questions
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Questions? Get answers from Cape Royale Luxury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid floor 8 which is used to transit to lift for roof top pool.”
 of 5 bubbles johncb7, 24 Nov 2016 | Read review
“Perfect in every way. Thank you”
 of 5 bubbles diannel283, 13 Nov 2016 | Read review
“Higher floor, front of hotel”
 of 5 bubbles andrewnY250VH, 1 Nov 2016 | Read review
“Higher the better - on the main drag.”
 of 5 bubbles E9959ZWsarahp, 1 Nov 2016 | Read review
“Rooms on the south”
 of 5 bubbles eemebo, 13 Oct 2016 | Read review
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